- Tesla Laboratories. Inc. (Vienna, VA)
- …dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure Virtual Desktop ... a focus on imaging solutions, and addressing Azure Virtual Desktop challenges within our secure...Desktop challenges within our secure IT infrastructure. + Image Management Proficiency: Assist with the maintenance… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …escalation of tickets from Tier 1 for advanced troubleshooting of endpoint/ desktop management , messaging, collaboration, and business applications. + Diagnose ... platforms (eg, ServiceNow, Remedy, Jira). . Strong working knowledge of endpoint/ desktop management , messaging, collaboration, and business applications. .… more
- Leidos (Fort Belvoir, VA)
- …tools. + Examine highly complex customer problems in Windows, Macintosh, and UNIX desktop operating systems (think or virtualized clients) imaging , desktop ... out of the box practices and approaches. + Provide SharePoint Project Management administration, solutions, and testing. + Implement and provide suggestions on IdAM… more
- General Dynamics Information Technology (Crystal City, VA)
- …solutions to the unique requirements of our clients.** **Perform secure baseline image creation and development of Windows Desktop OS images (Windows ... and administers Group Policy Objects for security compliance and configuration management .** **Provides escalation support for Tier III/IV issues. Collaborates with… more