- TekSynap (Washington, DC)
- …to travel as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech ... Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels of customer… more
- General Dynamics Information Technology (Washington, DC)
- …Service Desk certification within 2 weeks of starting) + Ability to achieve Help Desk Institute Support Center Manager (HDI-SCM) within 4 weeks of ... - ITSM Certification. (CSA and CAD also a plus.) + ITIL 4 Practice Manager + Help Desk Institute Support Center Manager (HDI-SCM) + Certified… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …Description + Benefits + Questions Job Announcement We are seeking a proactive and experienced help desk manager to lead and manage the day-to-day operations ... a matrixed leadership capacity, providing guidance, mentorship, and operational oversight to help desk personnel across other departments or business units. This… more
- Marriott (Arlington, VA)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal ... Desk , providing support for computer systems, networks, applications, infrastructure, help - desk services, databases, and other technologies. + Identify,… more
- EPS Corporation (Dahlgren, VA)
- Customer Technical Support Specialist ( Help Desk ) - (756) Share this job as a link in your status update to LinkedIn. Job Title Customer Technical Support ... Specialist ( Help Desk ) Location Dahlgren, VA 22448 US...Full-time Education Some College Coursework Completed Career Level Experienced (Non- Manager ) Category Information Technology Job Description EPS Corporation is… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in ... + Serve as an Escalation point for Tier II help desk . + Maintain the current print...the Government- provided tools (currently Microsoft System Center Configuration Manager -SCCM) and Microsoft Windows SUS Services + Provide intermediate… more
- GovCIO (Washington, DC)
- …while troubleshooting and resolving issues. + Be accountable, punctual, and ready to take help desk calls at the start of each shift; regular, reliable ... + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and close...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be ... **Qualifications** + Bachelor's with 8+ years of IT Service Desk support experience (or commensurate experience) + Clearance Required:...can't do it alone. We need great people to help us do great things - for our customers,… more
- GovCIO (Washington, DC)
- …and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent ... manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience. Current ITIL...can't do it alone. We need great people to help us do great things - for our customers,… more
- The Joint Chiropractic (Alexandria, VA)
- …least one year of previous Sales Experience. + Participate in marketing/sales opportunities to help attract new patients into our clinics + Be able to prioritize and ... and visit packages + Keeping management apprised of member concerns and following manager 's policies, procedures and direction. + Willingness to learn and grow +… more
- Marriott (Washington, DC)
- …and procedures; report accidents, injuries, and unsafe work conditions to manager . Ensure uniform and personal appearance are clean and professional; maintain ... all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt,… more
- Epsilon, Inc (Arlington, VA)
- …secure customer networks. You will manage Network Administration, System Administration, and Help Desk teams while serving as the primary operational interface ... operational teams including section leads for Network Administration, System Administration, and Help Desk + Build strong teams through performance management,… more
- TekSynap (Washington, DC)
- …for ourcustomer. The QA Manager willbe responsible forensuring that all help desk services meet or exceed client expectations and contractual obligations. ... + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience with quality management… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a...questions, and requests. + Certifications: + HDI Support Center Manager or equivalent + Education: + Bachelor's degree in… more
- Leidos (Fort Belvoir, VA)
- … Help Create and update knowledge base articles related to problem tickets to help Service Desk and other support teams handle similar incidents in the ... **Description** This **Senior** **IT Service Management (ITSM) Problem Manager ** position is a specialized role within the DTRA I3TS program. This unique role within… more
- Marriott (Falls Church, VA)
- …High school diploma or GED; 3 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... major; 1 year experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES**...globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by… more
- Deloitte (Washington, DC)
- …Risk Management Team is currently seeking a full-time dedicated Senior Risk Manager /Senior Negotiator who has experience in supporting deal and contract structuring, ... You'll Do The GPS State, Local & Higher Education (SLHE) Risk Manager /Senior Negotiator will be responsible for supporting Deloitte Consulting's GPS practice from… more
- Chenega Corporation (Fort Belvoir, VA)
- Remedy Queue Manager Ft. Belvoir, VA Join our Talent Network...functions. + Submit all initial IT requests to the Help Desk and monitor the progress of ... Remedy Queue Manager Ft. Belvoir, VA C-CHR-24-049 TheRemedy Queue ...tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated… more
- PLUS Communications (Arlington, VA)
- …Digital Advertising Manager to join our fast-growing digital practice to help top-tier advocacy campaigns and organizations win, every day. Your day in this ... a plus. + Familiarity with ad servers, like DoubleClick Manager , and DSPs, like The Trade Desk ...DoubleClick Manager , and DSPs, like The Trade Desk and StackAdapt. Demonstrated equivalent experience is accepted. +… more