- Excentium (Falls Church, VA)
- Help Desk Technician Summary Title: Help Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk ... services to government and commercial organizations. We have an opportunity for a Help Desk Technician supporting one of our Federal customers in Falls… more
- Epsilon, Inc (Quantico, VA)
- ** Help Desk Technician I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... desk , cybersecurity, and audio visual/video teleconferencing. **An average day:** As Help Desk Technician I, you will create and troubleshoot tickets and… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Salary: $55,000.00 - 58,000.00 ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every… more
- System One (Quantico, VA)
- Help Desk Technician Quantico, VA - Onsite Active Top Secret or TS/SCI preferred Must be Security+ certified This position is a 1-2 months contract with the ... System (GVS) issues prior to escalation. Qualifications: + 3-5 years experience in a help desk or technical support role. + Must be certified at IAT Level II… more
- FIRE (Washington, DC)
- …Expression, a premiere First Amendment advocacy organization, is seeking a dedicated and knowledgeable Help Desk Technician to join our IT support team. The ... be able to demonstrate: + At least two years of experience at an IT help desk or in a similar technical support environment. + A passion for providing excellent… more
- NuAxis Innovations (Vienna, VA)
- ** Help Desk Support Technician Intern** Location **Vienna, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... so join our team NOW!We are currently seeking a talented and motivated ** Help Desk Support Technician ** for a Part-Time position. **Job Summary:** The **… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed PC/networking… more
- Koniag Government Services (Arlington, VA)
- …technical certifications. + Experience with ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This job ... Koniag Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance...ServiceNow and/or Remedy. + 2 years of experience doing Help Desk operations. + knowledge/experience in resolving… more
- General Dynamics Information Technology (Springfield, VA)
- …**Experience:** 7 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician V - IT Touch Labor Transform ... technology into opportunity as a Help Desk Technician V with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide ... levels of the federal government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Operations,IT ... turn into opportunity. And our work depends on a Help Desk Specialist joining our team to...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- American Bankers Association (Washington, DC)
- …end user computing needs. **Qualifications:** + 6-8 years of related experience providing Help Desk support + Knowledge of basic computer hardware, including ... Award_ and _2024 Great Place to Work_ designation _!_ **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the Service Desk … more
- Leidos (Washington, DC)
- …client in the Healthcare sector. The program provides a range of IT services, including help desk , desk side support, Windows & Mac workstation support, ... **Description** Leidos has an opening for a **Service Desk Manager** . This opening is for an...contract SLA reporting. + Generate and evaluate ticket queue/individual technician metric reports from ZenDesk. Perform analysis and enhancement… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will serve as...for solving user problems requiring an advanced level of technician support + Serve as the technical resource and… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... and iOS support Preferred Qualifications: + Apple Certified Mac Technician Required Skills: + Hardware/Application Support (Diagnosis/Remediation, Access (password)… more
- Epsilon, Inc (Alexandria, VA)
- …aforementioned conditions. + Two (2) or more years of experience in a Call Center/ Help Desk environment. + Direct experience with Active Directory; ServiceNow or ... **Account Management Technician I** **I** **Who is Epsilon:** Epsilon is...customer service. The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident… more
- NANA Regional Corporation (Arlington, VA)
- …providing initial, introductory training to new or first-time users in a mixed classroom/ desk -side assistance training environment. Help Desk Support + ... Suvi is looking for a Technician (Field Service Representative) to support our government...Provides Tier I and Tier II help desk support; respond to requests for… more
- Amentum (Washington, DC)
- Amentum is seeking a **Call Center IT Support Technician ** to join our team and support our **Washington, DC** customer. We are looking for team members who are ... our customer's mission. **Responsibilities:** + Provide Tier 2 IT desk side and/or call center support to end users...configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …problems related to PC's and system hardware and software and reports findings to help desk and coordinates problem resolution with vendors as needed; Monitors ... on all network systems; Checks for computer viruses using appropriate software; Provides help desk and inventory control support; Collects data on system events… more
- NuAxis Innovations (Washington, DC)
- …and optimization **Experience:** Two (2)+ years experience in an enterprise call center - help desk - service desk - desktop support operations, configuring, ... **Desktop Support Technician (HDDS-MDS)** Location **Washington, DC** \# of openings...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more