- Service Source (Oakton, VA)
- …people who drive innovation, embrace change, and strengthen communities . Job Summary A Help Desk Analyst II provides advanced technical support to end-users ... related field (or equivalent work experience). + 2-4 years of experience in IT support or help desk environment, with exposure to Tier 2 troubleshooting. +… more
- General Dynamics Information Technology (Quantico, VA)
- …10:00pm - 6:00am EST** Our work depends on a ** Help Desk Analyst Tier 2** joining our IT Technology Development division within the NCIS ITD organization ... Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support, IT End User...Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2**… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... to our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst ** to ...continuous process and service improvement. + Work with the IT Help Desk Lead to… more
- BAE Systems (Washington, DC)
- …Computer Science, or a related field (or equivalent experience) + 8 years of experience in IT support, help desk , or service desk roles, with a ... customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a critical...Desk (ESD) for a large government enterprise's internal IT infrastructure. You'll serve as the first point of… more
- ManTech (Washington, DC)
- **MANTECH** seeks a motivated, career- and customer-oriented **Cyber Help Desk Analyst ** to join our innovative team in **Washington, DC.** Help Desk ... + Identify repeat incidents and escalate to the proper channels (PM, vendor, IT , etc) **Minimum Qualifications:** + Bachelor's Degree or equivalent and 7 years in… more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/5202/tier-2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. **Responsibilities** Experience in a… more
- Pearson (Washington, DC)
- …and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees ... remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to...customers, by handling inbound calls to the School Support Help Desk and assisting our staff and… more
- Chenega Corporation (Arlington, VA)
- …Create and brief deliverables on active projects and operational priorities. + Manage aging Help Desk , Operations, Security, and other ITD team requests as part ... **Req ID:** 38627 **Summary** **Mission Business Analyst ** **Arlington, VA** Are you ready to enhance...of the information technology directorate to ensure that all IT support is not only met but exceeded to… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …the organization through activities including end user support and training, general help desk operations, yearly asset inventory support, problem identification ... **Asset Management Systems Business Analyst /Project Manager** **Category:** Business Analysis (functional and technical)...Testing system functionality and troubleshooting system errors . Providing desk side support to users as they complete work… more
- AeroVironment (Arlington, VA)
- …teams across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT ... **Worker Type** Regular **Job Description** **_Summary_** The Cyber Security Analyst II is a crucial junior to mid-level contributor...procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation… more
- CACI International (Washington, DC)
- …the end user. + Maintain a working knowledge of customer systems and current Help Desk processes and procedures. + Develop test scenarios and documentation. ... Business Systems Analyst Job Category: Information Technology Time Type: Full...execute their vital mission. How does the opportunity to help improve the accuracy, reliability, and capabilities of a… more
- Evolent (Washington, DC)
- …for the mission. Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with excellent communication and ... skills to interact with internal/external teams and application users and help trouble shoot/resolve issues reported by various departments within Evolent. This… more
- Serco (Arlington, VA)
- …and other Serco teams to deliver quality systems. This **Satellite Communications Analyst ** will be on a dynamic team, providing management support services to ... Working knowledge of all of the following financial and IT systems databases: RAPS, PBIS, PBIS- IT , DITPR-DON,...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on ... ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other...waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications… more
- General Dynamics Information Technology (Fairfax, VA)
- …+ Daily maintenance of all ancillary environments (development, stage, UAT, demo, help desk ), + Interface and integration management. + Update system ... Obtain:** None **Public Trust/Other Required:** NACI (T1) **Job Family:** IT Infrastructure and Operations **Skills:** Data Analysis,LAMP Stack,MySQL,Technical Documents,Technical… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst and Asset Technician with the ability to work in a challenging, consultative, and ... diploma and 7 years of experience. + Experience in IT support, compliance management, or regulatory affairs. + Strong...+ Technical Support: + Provide technical support for NSF-owned IT hardware assets, including workstations and mobile devices. +… more