- Ankura (Washington, DC)
- …the appropriate cost, risk and service level trade-offs. Role Overview: The Service Desk Technician is responsible for ensuring consistent, world-class ... first point of contact into the support system, the Service Desk Technician will provide...gathering, ticket trends, etc.) and communicate the information to IT leaders in a timely manner . + Apply… more
- Excentium (Falls Church, VA)
- … ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small business ... Help Desk Technician Summary Title:Help Desk...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- NuAxis Innovations (Washington, DC)
- **Junior Help Desk Technician ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... We are seeking a talented and motivated **Junior Help Desk Technician ** for a Part-Time position. **Job...expeditious manner to create, manage, track, and resolve user service requests.The candidate must also be able to create… more
- General Dynamics Information Technology (Newington, VA)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** The Service Desk Technician specializes in identifying and diagnosing ... and problems, as well as provide solutions. + Able to manage one or more customer service or service desk functions + Receives and handles requests for … more
- Indigo IT, LLC (Washington, DC)
- …+ Working knowledge of remote access software + Working knowledge of industry Service Desk processes and software + Familiarity with supporting virtual desktop ... Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and...years of experience+) years' experience. + Experience in a service desk , call center, or other support… more
- General Dynamics Information Technology (Washington, DC)
- …experience **US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to ... in the heart of our nation's capital. As a Service Desk Technician / Help...of our nation's capital. As a Service Desk Technician / Help Desk ...a ** SERVICE DESK / HELP DESK ANALYST** with GDIT. A career in IT… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service on government customer computer ... + Contributes knowledge and updated information to maintain the Service Desk SOPs (Standard Operating Procedures), Knowledge...incidents and service requests using the current IT Service Management tool (ServiceNow). + Ensures… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... and Android operating systems. As a Tier III Help Desk Analyst, you will serve as primary technical resource...will serve as primary technical resource and solution-provider for IT Customer Solutions (ITCS) and will interact with other… more
- Arena Technical Resources, LLC (Washington, DC)
- …support at a local level for regionalstaff and providing continuity in escalation supportwith other IT service and solution teams. -Leads the response for IT ... Senior IT Services Technician Location: Washington, DC,...This role servesas an extension to the Infrastructure,Applications, and Service Management ITteams, providing local technical knowledge,troubleshooting, and systems… more
- Reynolds & Reynolds (Manassas, VA)
- … IT support is a commodity but AMAZING customer service is not! As an IT Onsite Field Technician , you will be the first line of contact for all technical ... IT Onsite Field Technician Manassas, VA...deployment, and hardware/network troubleshooting. If you are a customer service oriented IT professional, we encourage you… more
- Amentum (Washington, DC)
- …school + At least 4 years of experience providing desk side and/or service desk IT support, specializing in troubleshooting end-user issues with hardware ... supporting our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support...current knowledge of relevant technology as assigned + Assist Service Desk with answering phones when needed… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with ... schedule installations and upgrades and maintains them in accordance with established IT policies and procedures. Monitors and tunes the system to achieve optimum… more
- NANA Regional Corporation (Arlington, VA)
- …and excellent retirement options. **Job Summary:** Suvi is looking for a Technician (Field Service Representative) to support our government client in ... professionals, apply today! **Responsibilities** **Job Responsibilities:** + Provides training and desk -side support to assist our government client in achieving a… more
- General Dynamics Information Technology (Washington, DC)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **Field Service Technician ** **Top Secret Security Clearance is required** OCONUS ... impactful, and mission-critical. Join our team as a** **Field Service Technician ** **and make an impact on...sites, as required to support the Doral Headquarters Enterprise Service Desk .** **Create and/or update standard operating… more
- CACI International (Arlington, VA)
- …Assist in the development of performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to ... enhance and optimize the services provided to end users Complete and provide regular Service Desk metrics reports Expert knowledge in the implementation of an… more
- VHC Health (Arlington, VA)
- Service Technician Job Description Purpose & Scope: The Service Desk Technician is responsible for the daily support of VHC personal computers, ... general troubleshooting, maintenance, repair and support related tasks for all VHC IT systems. This position is responsible for thoroughly documenting all relevant… more
- Glory Global Solutions (Fairfax, VA)
- Field Service Technician - Fairfax, VA City/State Fairfax, VA Location United States/Field based Department Service - Field Service Apply Now ... facilities add to their business. ROLE PURPOSE:As a Field Service Technician , you are the face of...PC knowledge. However, this position is not intended for IT or help desk professionals. REQUIRED SKILLS… more
- Leidos (Indian Head, MD)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver… more
- General Dynamics Information Technology (Arlington, VA)
- …operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR ACAS TECHNICIAN WILL MAKE AN IMPACT:** + Analyzing ... Technician ** , with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter...Technician ** joining our Joint Strike Fighter (JSF) F-35 IT program in Arlington, VA. The Joint Strike Fighter… more
- NuAxis Innovations (Alexandria, VA)
- …-system maintenance and support for video walls and EOC systems. + Collaborate with Service Desk Management to establish response policies and best practices. + ... **AV Technician Supervisor** Location **Alexandria, VA** \# of openings...**1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience… more