- Tetrad Digital Integrity LLC (Washington, DC)
- …and protect our customers from increasing threats and vulnerabilities in this digital age. The IT Service Management ( ITSM ) Analyst will be support the ... remote. RESPONSIBILITIES: + Oversee and optimize the delivery of ITSM processes. + Define stakeholder expectations for service...experience in lieu of education. + Demonstrated knowledge of IT Service Management (process, tools,… more
- V2X (Springfield, VA)
- … Management Framework, IT Governance, Software Development Lifecycle (CDLC), and/or IT Service Management ( ITSM ). + Familiarity with logistical ... across the Enterprise. + Key Responsibilities + Develops and implements organizational IT asset management policy, procedures, and best practices across all… more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... performance assessment, support services, and overall quality assurance of government IT contracts. + Advise on assessment, technical management , update,… more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... legacy and emerging tools and platforms for all aspects IT asset and portfolio management . + Support preparation and execution of standard operating procedures… more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... models to support strategic initiatives, project management , and knowledge management within client's IT organization. + Provide strategic communications for… more
- Leidos (Suitland, MD)
- …clearanceto join our team in Suitland, MD. In this role you will provide BMC Remedy IT Service Management ( ITSM ), and System Administration support for ... leadership in design, automation, enhancements, upgrades, and implementation pertaining to IT Service Management ( ITSM ), Configuration Management … more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... with prospective new clientele as it relates to the field of technology management , IT strategy and/or analytics. + Demonstrated facilitation and presentation… more
- V2X (Springfield, VA)
- … Service Improvement. + Demonstrated experience working with Commercial off the Shelf (COTS) IT Service Management ( ITSM ) software suites such as BMC ... or more years of experience working in an enterprise IT Service Desk or Help Desk role....etc. + Demonstrated experience working with remote monitoring and management tools to troubleshoot, assess, and resolve issues across… more
- GovCIO (Washington, DC)
- …in general architecture, passion for innovative design + Extensive experience with the ServiceNow platform: IT Service Management ( ITSM ), IT Asset ... **Overview** GovCIO is currently hiring for an Enterprise Asset Management Architect.This position is located in Washington DC and...Management , and IT Operations Management best practices. + Excellent leadership skills + **Clearance… more
- General Dynamics Information Technology (Fairfax, VA)
- …delivery + Experience with Electronic Health Records Management + Experience with IT Service Management ( ITSM ) ServiceNow platform **SECURITY ... status reports as requested. + Supporting efficient and effective service management processes by providing accurate and...**WHAT YOU'LL NEED TO SUCCEED:** + Bachelor's degree in IT Management or a related field, or… more
- System One (Springfield, VA)
- …assets, and drive cost savings by implementing the full range of ServiceNow capabilities, to include IT Service Management ( ITSM ), IT Operations ... Management (ITOM), IT Asset Management (ITAM), IT Business Management ...and configuration of ServiceNow applications and modules, product development, service automation, and system integration. Lead or mentor junior… more
- Leidos (Alexandria, VA)
- …knowledge of desktop software applications such as web browsing and client software, and IT Service Management ( ITSM ) software. + Extensive experience ... team, and support to peers toward improved processes and results. + Experience with IT Service Management ( ITSM ) ticketing systems such as ServiceNow. +… more
- EM Key Solutions, Inc. (Washington, DC)
- …contract that directly oversees the T&E Team supporting the T&E PSB + Set the IT Service Management ( ITSM ) Practice strategy, lead tactical execution, ... with automated test tools and DevSecOps concepts + Experience defining and executing an IT Service Management ( ITSM ) program Clearance: A Public Trust or… more
- Ensono (Washington, DC)
- …reports for implemented IT service changes to senior management . ** IT Service Management ( ITSM ):** 1. Conduct framework setup processes and ... will include incident management , service change management , and IT service management , ensuring the smooth operation of IT services and… more
- General Dynamics Information Technology (Falls Church, VA)
- …hosting, and associated services. GECOS uses ITIL best practices framework as the basis for IT Service Management ( ITSM ) model. To be successful in ... applicable DoD and Army cybersecurity guidance and regulations. This is an IT Service Management contract in support of the operation, modernization,… more
- SAIC (Washington, DC)
- …the following current ServiceNow Certifications is desirable: + Certified Implementation Specialist - IT Service Management (CIS- ITSM ) + Certified ... suite, and in identified speciality(ies). + Responsible for the design of the DOT Service Management System (SMS) and supporting the SMS operations, to include… more
- CACI International (Springfield, VA)
- …environment + Excellent organizational skills + Basic knowledge of ServiceNow, Windows Desktops, and other IT Service Management ( ITSM ) Systems + ITIL 4 ... and master station logs, monitoring chat rooms, and communicating ongoing impacts to service operations + Leverages Enterprise Management tools and analytics to… more
- CACI International (Springfield, VA)
- …* Excellent organizational skills * Basic knowledge of ServiceNow, Windows Desktops, and other IT Service Management ( ITSM ) Systems ITIL Service ... and master station logs, monitoring chat rooms, and communicating ongoing impacts to service operations * Leverages Enterprise Management tools and analytics to… more
- Chenega Corporation (Arlington, VA)
- …cost efficiencies and innovation may be achieved, incorporate other software and tools IAW IT Service Management ( ITSM ) methodology and principles, ... 32169 **Summary** **Systems Engineer, Senior Principal** **Arlington, VA** Chenega IT Enterprise Services (CITES) offers forward-thinking technology solutions to… more
- Leidos (Alexandria, VA)
- …a team, and support to peers toward improved processes and results. + Experience with IT Service Management ( ITSM ) ticketing systems such as ServiceNow ... and claims-based authentication as well as implement site setup, permission management , troubleshooting, and service requests for customers as well… more