- General Dynamics Information Technology (Fairfax, VA)
- …related experience **Job Description:** Deliver simple solutions to complex problems as an ITSM Manager at GDIT. Here, you'll tailor cutting-edge solutions to ... in-class IT services on an enterprise scale. **HOW AN ITSM MANAGER WILL MAKE AN IMPACT:** +...Manage the Customer Experience/User Experience (CX/UX), + Working on ServiceNow modules to enhance customer Incident Management, Problem Management,… more
- Koniag Government Services (Arlington, VA)
- …of all ServiceNow activities for OIG + Specifically, supports the ServiceNow ITSM Pro SaaS product throughout its entire lifecycle of development, ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...other code as necessary to create new components in ServiceNow ITSM environment + Support and develop… more
- Cayuse Holdings (Washington, DC)
- …yrs experience supporting the implementation, administration, configuration, and/or development with ServiceNow ITSM application suite. + 2+ yrs experience with ... hands-on implementation and support experience with ServiceNow ITSM application suite + 2+ yrs...Excel, PowerPoint, Teams, and SharePoint. **Reports to** **: Program Manager ** **Working Conditions** + Professional remote office environment +… more
- Akin Gump Strauss Hauer & Feld LLP (Washington, DC)
- …as needed to resolve incidents + Create and maintain custom and standard reports within ServiceNow + Support the ITSM team in growing ITIL solution areas by ... department, reporting directly to the IT Service and Process Manager . The role can reside in the Dallas or... ServiceNow best practices + Strong competencies in ServiceNow platform, ITSM and ITOM related functionality… more
- CACI International (Arlington, VA)
- …or more IT personnel + Experience managing Azure cloud O&M services + Experience with ServiceNow ITSM and ITOM + Previous experience using ServiceNow for ... Senior Program Manager (IT Operations) Job Category: Project and Program...a broad portfolio of performance-based IT services (TOC, EUS, ITSM , Asset, VTC) to DHS CISA ensuring that new… more
- V2X (Springfield, VA)
- …for installing and maintaining hardware devices and/or software licenses. + Experience with ServiceNow 's ITSM tools and asset management modeuls (eg, CMBD, ITAM, ... respect, responsibility, and professionalism. We are hiring a Lifecycle IT Asset Manager - Top Secret clearance to support our government customer based in… more
- KeenLogic (Alexandria, VA)
- KeenLogic is currently looking for a talented and self-motivated ITSM Queue Manager with the ability to work in challenging, consultative, and collaborative team ... service desk staff, and reports on performance. The Queue Manager will also determine when tickets have a high...skills Experience with supporting high priority tickets Experience with ITSM tools such as ServiceNow or equivalent… more
- Leidos (Washington, DC)
- …trust security clearance + US Citizen Preferred Qualifications: + Use of an ITSM ticketing system ( ServiceNow ) + Past experience with Department of Justice ... **Description** Leidos is hiring a **Junior Asset Manager ** to support the ESA V program. The ESA V program is an IT Services program supporting several federal… more
- Leidos (Washington, DC)
- …opportunity to make an impact? Leidos has an opening for an **End User Services (EUS) Manager ** on the ESA V program. ESA V is an IT Services program supporting the ... desk, desk side support, Windows workstation engineering and maintenance, ITSM , Active Directory services, and video conferencing, among others....12+ weeks. We are seeking a dynamic Tier 2 Manager to join our IT Service Desk team. This… more
- SGI Global, LLC (Washington, DC)
- …management, and reporting in using an Enterprise Service Management (ESM) tool, ie ServiceNow ITSM and ITBM modules + Thorough knowledge of organizational ... Microsoft Office Project 2016 + MS SharePoint 2016 + MS Power BI + ServiceNow General Skills + Key coordinator/team lead between multiple project teams. May work… more
- CACI International (Forest Heights, MD)
- Service Desk Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... CACI is seeking an experienced Enterprise IT Service Desk Manager to manage operations for a 24x7x365 service desk....Hands on experience with incident and problem management in ServiceNow + Knowledge of and experience in applying ITIL… more
- Leidos (Washington, DC)
- **Description** Leidos is hiring a **Project Manager ** on the ESA V program, in Washington, DC. ESA V is an IT applications and infrastructure services program ... including software application support, enterprise infrastructure support, service desk, ITSM , deskside support, remote trial IT support, workstation engineering and… more
- Rocket Software (Washington, DC)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** As the Manager of IT End User Experience (EUX) with Rocket Software, you are part of ... Request Management, Change Management, Event Management and Problem Management. + ITSM Certification - ITIL Foundation required. + Extensive knowledge of Service… more
- Insight Global (Arlington, VA)
- …problem-solving skills -Experience managing subcontractors and teaming partners -Experience in ServiceNow ITSM & CSM -Experience with CCSQ -Prior experience ... Job Description We are seeking a Program Manager to support our federal customer in Baltimore, MD. This position provides the opportunity for significant client… more
- General Dynamics Information Technology (Springfield, VA)
- …**Public Trust/Other Required:** None **Job Family:** Systems Engineering **Skills:** Linux, ServiceNow Platform,SQL Databases **Experience:** 5 + years of related ... experienced team to support the sustainment of multiple self-hosted instances of ServiceNow . We are looking for an experienced, innovative and enthusiastic systems… more
- Shuvel Digital (Vienna, VA)
- …+ Holds certification in appropriate engineering disciplines + Has working knowledge ServiceNow ITSM + Demonstrates understanding of Lower / non-Production ... includes learning Navy Federal Release controls, while operating as a Release Manager , which entails assisting Release Owners manage their lower environments' work… more
- PwC IT Services Co. (Washington, DC)
- …Applicable **Specialism** IFS - Internal Firm Services - Other **Management Level** Manager **Job Description & Summary** A career in Information Security, within ... our careers, now and in the future. As a Manager , you'll work as part of a team of...the CyberArk customer** **portal;** + **Adhering to all PwC ITSM processes (Change, Incident, Problem,** **etc** **);** + **Drafting… more
- Baylor Scott & White Health (Washington, DC)
- …identified + Incident Response experience in a healthcare environment + Experience using ServiceNow for SIR, CMDB, and/or ITSM functions + Contribution or ... problem solving, team building, and judgment-making skills. + Skilled project manager with ability to articulate business needs. + Excellent written, verbal,… more
- Leidos (Alexandria, VA)
- …to peers toward improved processes and results. + Experience with IT Service Management ( ITSM ) ticketing systems such as ServiceNow . + Candidate must, at a ... + Experience with utilizing load balancers such as F5 BigIP Load Traffic Manager or Citrix NetScaler. + Experience managing M365/O365 cloud offerings such as… more
- CACI International (Springfield, VA)
- …of ServiceNow , Windows Desktops, and other IT Service Management ( ITSM ) Systems ITIL Service Operations or ITIL Service Operations Analysis, Cisco CCNP, ... appropriate leadership. The proactive nature of this position demands an experienced manager with operational experience with the ability to direct the performance… more