- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Junior ** ** Help Desk Support ** to join our ... process and escalate unresolved issues to higher levels of support if necessary + Provide accurate information about IT...standard certifications such as A+ or Security+ Experience with help desk systems such as Atlassian (Confluence/Jira)… more
- NuAxis Innovations (Washington, DC)
- ** Junior Help Desk Technician** Location...and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than ... team NOW! We are seeking a talented and motivated ** Junior Help Desk Technician** for...their interactions with users that may adversely impact customer support and report it. + Be able to provide… more
- Shuvel Digital (Washington, DC)
- …efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer ( Junior ) to join our team supporting ... teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS)...this contract. The Help Desk Engineer will troubleshoot issues to… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Provide customer onboarding and offboarding. + Provide account management support . + Provide 24/7 Tier 1 support … more
- RightDirection Technology Solutions LLC (Washington, DC)
- …of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and ... Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept… more
- ManTech (Falls Church, VA)
- …network related problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Help Desk Specialist** to join our team...but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and… more
- Leidos (Washington, DC)
- …customers. The program provides a range of IT services, including help desk , asset management, desk side support , Windows workstation engineering and ... **Description** Leidos is hiring a ** Junior Asset Manager** to support the ESA V program. The ESA V program is an IT Services program supporting several federal… more
- Ankura (Washington, DC)
- …management system and track incidents through to resolution/escalation. + Provide guidance and support to Junior Service Desk Technicians and technical teams ... users. As the first point of contact into the support system, the Service Desk Technician will...advisory firm that delivers services and end-to-end solutions to help clients at critical inflection points related to conflict,… more
- Serco (Washington, DC)
- …Command (NAVSEA) Industrial Operations Directorate (SEA 04). In this role, you will help oversee Planning and Program Support , Financial Execution Support , ... a dynamic and experienced candidate to serve as a Junior Financial Systems Analyst supporting the Naval Sea Systems...Management and Audit Readiness / Accountable Property Owner (APO) Support **This position is contingent upon your ability to… more
- Serco (Washington, DC)
- **Position Description** If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you! As a Junior Acquisition Analyst, ... with Government and industry professionals as well as shipbuilders and other support personnel. Bring your expertise and collaborative skills to make an impact… more
- BAE Systems (Springfield, VA)
- …of multiple biometric records to resolve/deconflict complex identity management issues. + Support Help Desk /technical troubleshooting efforts on provided ... such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and… more
- ManTech (Washington, DC)
- …out of the ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds to tier two ... Leading Organization, where our employees come first. At ManTech International, you'll help protect our national security while working on innovative projects that… more
- Amentum (Washington, DC)
- …+ Assist with configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with core IT principles ... our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to...embrace inclusion and collaboration. Our team is excited to help customers solve today's and tomorrow's problems, giving confidence… more
- Leidos (Washington, DC)
- …OS, version 10 + Experience with HP Service Manager, Remedy, or similar Service/ Help Desk ticket management software + Basic network troubleshooting skills + ... of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the… more
- General Dynamics Information Technology (Rosslyn, VA)
- …Proven experience in data center operations, system administration, database management, help desk operations, network design, project management, and technical ... **US Citizenship Required:** Yes **Job Description:** The IT Infrastructure Support Manager will deliver the support for...projects as required. + Acts as a lead for junior and mid-level staff; leads and mentors direct report(s)… more
- Office of the Inspector General, USPS (Arlington, VA)
- …other critical issues affecting USPS operations. We are seeking a student who can help us produce high-quality reports and other content and communicate our work to ... to the research and writing of white papers and workpapers; Perform desk research and/or data analysis; Communicate with peers and management, verbally and… more
- Serco (Arlington, VA)
- …to grave, across the acquisition lifecycle. In this role, you will directly support the Engineering Lead in overseeing the engineer team by reviewing submissions and ... in this role you will be expected to provide assistance, guidance, and mentoring to junior Engineers as needed. Furthermore, in this role you will be expected to … more
- American Express (Washington, DC)
- …back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, ... programs, and flexibility that support you personally and professionally. At American Express, you'll...and regional events + Other responsibilities may include front desk coverage; greet guests; answer phones; respond to customer… more
- Serco (Washington, DC)
- …is allowed. Serco is seeking a Fleet Intro Training Analyst to support our Readiness and Acquisition division with planning, developing, and documenting Manpower, ... systems. The Fleet Intro Training Analyst will provide analytic and administrative support during the new construction and modernization phases for DDG, CG and… more
- Amazon (Arlington, VA)
- …for which they perform AWS work. 10012 Key job responsibilities -Provide first line of support to the IT Service Desk Team - Maintain Desktop OS Images/VDI ... easy to use services to our internal customers in support of the Amazon Dedicated Cloud for US Government...our existing services, and provide escalation and mentoring for junior team members. This position available onsite at Herndon,… more