- The George Washington University (Washington, DC)
- …attendees by addressing inquiries, resolving issues promptly, and managing a staff of customer service representative . Sport Supervisor for Spirit teams. The ... opportunities for athlete and fan engagement. Oversee and manage all aspects of customer service for athletic events, ensuring a positive and engaging experience… more
- Trustmark (Washington, DC)
- …and communities. Responsible for responding to high volume of inbound client/ customer requests and inquiries by providing information, processing basic customer ... make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. + Identifies problems and relevant… more
- NuAxis Innovations (Washington, DC)
- …Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification + Customer Service Representative Certification **Experience:** At least 2 ... **Tier II Service Desk Specialist** Location **Washington,...a federal IT company on a mission to make customer experience (CX) the center of every government solution.**… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …Programs Supervisor (Park/Rec Specialist II ) Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/4634719) Apply Recreation Programs ... Supervisor (Park/Rec Specialist II ) Salary $58,529.74 - $97,548.88 Annually Location ALEXANDRIA (MM06),...schedule of classes, day camps and events based on customer demand and trends. Loads scheduling data into the… more
- Pacific Program Management (Arlington, VA)
- …a common set of goals. This role must be able to demonstrate exceptional customer service , teamwork, and attention to detail to ensure client satisfaction. A ... small move projects (including individual, transfer and leaves) and is a customer -facing representative for the clients' Global Real Estate and Facility… more
- Ryder System (Washington, DC)
- …issues + Ability to prioritize in fast-paced, team-oriented environment + Strong customer service orientation **Qualifications** + HS diploma/GED required + ... **Preferred - Payroll Logistics/Truck Driver Experience** **Summary** The Payroll Coordinator II performs standard and non-routine tasks to establish and maintain… more
- Amazon (Arlington, VA)
- …Selling Partner Recruitment and Success is seeking a dynamic and motivated Account Representative for our Direct Sales new business development team. The Account ... Representative will be responsible for recruiting and launching new...and present compelling Amazon solutions that meet and exceed customer requirements. As an organization, Amazon's North American Seller… more
- Fresenius Medical Center (Washington, DC)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... Patients + Assists patient with supply management and contacting customer service **EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity**… more
- Fresenius Medical Center (Lanham Seabrook, MD)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards + Attendance and active participation ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Service Source (Alexandria, VA)
- …to SSI management on best business practices to improve performance and increase customer satisfaction. Assist the BOS team in the achievement and retention of LEED ... Mark Center. + Drive continual quality improvement in a facilities management service environment by recommending process improvements. + Assist in the quality… more
- NANA Regional Corporation (Arlington, VA)
- …excellent retirement options. **Job Summary:** Suvi is looking for a Technician (Field Service Representative ) to support our government client in Arlington, VA. ... support personnel, through training, with the capability to operate customer tools in normal and emergency operations. + Works...Help Desk Support + Provides Tier I and Tier II help desk support; respond to requests for assistance… more
- Navy Federal Credit Union (Vienna, VA)
- …research, analytical, and problem solving skills Desired Qualifications + Experience in a Member Service Representative role or similar customer service ... with escalated remittance items and authorize processing based on risks for each service channel + Identify patterns of activity indicating possible fraud or account… more
- Fresenius Medical Center (Washington, DC)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- RTX Corporation (Washington, DC)
- …problems that create a safer, more secure world. In this role, Field Service Representative (FSR) will use his/her in-depth knowledge and field experience ... to adapt to constantly changing environments and be responsive to the customer 's maintenance support requirements. Individual shall be capable of providing support… more
- CACI International (Washington, DC)
- …for ensuring an outstanding level of customer service by providing direct Tier II Customer Service Center support to the JSP VIP user community. The ... ideal candidate will have extensive experience in applying best practices to service delivery in a similar, large enterprise environment and a track record of… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …the County and Department in a professional manner and with a high level of customer service ; + Provides information or directions to callers, police, fire & ... have the opportunity to advance to the higher PSC II and PSC III skill sets. From their training,...Retirement Plan, with retirement eligibility after 25 years of service . All applicants must have the ability to: +… more
- CACI International (Springfield, VA)
- …based on customer Change Requests + Serve as the technical representative for assigned projects. + Provide recommendations on newly submitted action items. + ... documentation. Maintain compliance with QA standards as well as ensuring service performance indicators are met or exceeded. Experience in reviewing mission-related… more
- CACI International (Washington, DC)
- Network Installation/Cable Technician Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... * * The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations. Our focus includes the design,… more
- CACI International (Fort Belvoir, VA)
- …As a **Deskside Support Technician (Tier 2),** you will act as a model of customer service excellence to all organizational staff members in supporting the Joint ... resolution in Remedy ticket tracking system. + Provides advanced Customer Service and Support. + Communicates with...as Microsoft MCP or Novell CNE + 8570 Level II Certification, Sec+ ITILv4 Foundation minimum certification preferred. What… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... * * The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations. Our focus includes the design,… more
