- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** ** Tier 2 Service Desk Analyst** to ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- ManTech (Washington, DC)
- …checks of assigned tickets. **Responsibilities include but are not limited to:** + Manage the Tier 2 Service Desk Team across all shifts assigned to the ... team. + Oversee all aspects of the Tier 2 service desk requirements....to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- CACI International (Stafford, VA)
- Senior Oracle EBS Techno-Functional Developer - TIER...desired candidate will work as part of an Enterprise Service Desk - Service Improvement team to ... or equivalent or ability to obtain active Security+ certification or equivalent within 2 months of joining team. + The successful candidate will have varying levels… more
- MindPoint Group (Washington, DC)
- Incident Response Analyst ( Tier 2 ) **Department:** SOC **Location:** Washington, DC Here at MindPoint Group, we believe our Incident Response Analyst analysts ... to the next level and join us as a ** Tier 2 Incident Response Analyst** . You...provide a supportive environment for you to learn from senior SOC Incident Response Analyst, cross-train with other positions,… more
- ManTech (Washington, DC)
- …and knowledge base articles / content to Tier 1 and Tier 2 teams + Meet or exceed customer Service Level Agreements (SLA). **Minimum Qualifications:** + ... ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3** to...(6) years of experience + A minimum of two ( 2 ) years of related experience in computer hardware, software,… more
- KeenLogic (Washington, DC)
- …experience supporting Mobile operating systems, ie iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + years' experience supporting and ... technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for...captured + Troubleshoot incidents that cannot be resolved by Tier 2 + Provide knowledge articles and… more
- Defense Contract Audit Agency (Fort Belvoir, VA)
- …employment and Benefits at: https://help.usajobs.gov/index.php/Pay\_and\_Benefits. 1. This is a Tier 2 Senior Executive Service (SES) position with a ... information on submitting the ECQs, please review OPM's Guide to the Senior Executive Service Qualifications. OPM Candidate Development Program (CDP) graduates,… more
- General Dynamics Information Technology (Washington, DC)
- …customer service and communication skills while interfacing daily with senior executives (SES), senior ranking military officers, and other military ... Adjudication **Skills:** Documentations,Personnel Security Management,Problem Resolution,Program Security,Security Clearances **Experience:** 2 + years of related experience **US Citizenship Required:**… more
- V2X (Springfield, VA)
- …+ What You'll Do + The Senior Service Desk Specialists are the Tier 2 team members of an Information Technology (IT) Enterprise Service desk ... complex challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support… more
- CACI International (Washington, DC)
- …(just a few of the things you may do on any given day):** + Provide Tier I support for requests for service through email, phone, or in-person interaction with ... Help Desk Specialist - Senior Job Category: Information Technology Time Type: Full...USCP customers + Document all requests for service using the existing Help Desk ticketing system… more
- Parsons Corporation (Alexandria, VA)
- …company, has an immediate full-time, on-site, opening for a multi-platform, Senior IT (Systems) Administrator supporting Corporate IT infrastructure in Alexandria, ... of systems and applications in person and remotely. Resolve Level 1 & 2 issues with Windows desktops, Windows laptops, Linux servers, cloud (AWS) services,… more
- GovCIO (Fairfax, VA)
- …+ Wireless Services + Assist users with mobile communication devices. + Provide tier 2 support, including but not limited to hardware troubleshooting, OS ... $31.50 /Hr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4476/ senior -it- service -technician/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Fairfax_ **ID** _2024-4476_ **Category**… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Tier 3" support role, resolving the most complex network issues escalated by Tier 2 support + May coach and provide guidance to less-experienced professionals ... Yes **Job Description:** GDIT is seeking a highly motivated and experienced ** Senior ** **Network Administrator** to support a Defense Threat Reduction Agency mission… more
- V2X (Springfield, VA)
- …responsibility, and professionalism. We are hiring for the opportunity for a Senior Systems Engineer-Desktop Support - active Top Secret clearance to support our ... (CI) Polygraph. Responsibilities + What You'll Do + The Senior Systems Engineer - Desktop Support performs a variety...- Desktop Support performs a variety of engineering and Tier III systems administration functions throughout all stages of… more
- G2 Ops, Inc. (Arlington, VA)
- …of this job posting! We look forward to learning more about you! Role 2 : Senior Software Engineer Internal Job Code: Sft-SrSftEng-002 Location: Our wonderful G2 ... innovative company with an industry-leading software team. We are searching for Senior Software Engineers with core development skills who lead with positivity and… more
- General Dynamics Information Technology (Quantico, VA)
- …language (PowerShell, VBS, etc.) + Perform ACAS and SCAP scans and remediation + Assist Tier 2 help desk with issues elevated to systems administrators + Create ... within the NCIS ITD organization in Quantico, VA. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2 ,000 personnel of which… more
- Lumen (Washington, DC)
- …overall across all industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver lasting ... connect the world and shape the future. **The Role** Lumen is seeking a Senior Planning Engineer to join the Access Management Organization (AMO). This role is… more
- ManTech (Washington, DC)
- …include but are not limited to:** + Lead and provide Tier 1, 2 , and 3 HW/SW troubleshooting support for Service Desk issues. + Conduct advanced ... Requirements** Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior Network Systems Administrator** to join our team in **Washington,… more
- BAE Systems (Fort Belvoir, VA)
- …to infiltrate company email, data, e-commerce and web-based systems. Enables authorized service tier providing a foundation from which Army applications can ... Amazon Web Services and Microsoft Azure clouds at IL 2 , 4, 5 and 6. The successful candidate designs,...services, and capabilities within the boundaries of the cARMY service . For each new service offering prepares… more
- SAIC (Washington, DC)
- …with hardware and software in a diverse MS Windows environment. + Provides Tier 2 _deskside_ end user support including imaging, deployment, asset management, ... years of experience providing desk side support, acting as senior engineer specializing in troubleshooting of complex and advanced...and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system… more