- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... culture making this an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and hardware… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Senior Service Desk Analyst (Top Secret Clearance)** **Category:** Service Desk / End User Services **Main location:** United States, District of ... . **Position Description:** CGI Federal is currently looking for a Service Desk Analyst with active Top-Secret clearance to support a… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst 2to support the US Courts. **Responsibilities** Establishes and maintains smooth operation ... USD $75,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5438/ service - desk - analyst -2/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5438_… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst to support the US Courts. **Responsibilities** Provides technical support for computers ... USD $62,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5415/ service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5415_… more
- General Dynamics Information Technology (Washington, DC)
- …work one of these weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to ... government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier-2- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues that cannot be… more
- General Dynamics Information Technology (Washington, DC)
- …attainment of customer service level agreements. HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a ... Tier 2 Service Desk Technician. Delivering excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk , which is the first line of support for our customers. The ideal ... desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, service and technical… more
- General Dynamics Information Technology (Quantico, VA)
- …Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA **Experience:** 5 + years of ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II** with GDIT. A career in enterprise IT… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top Secret… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst /SharePoint Administrator to support the US Courts. **Responsibilities** Provides ... installation, technical expertise, and training for all telecommunications equipment and components. Installs, configures, terminates and tests all telecommunications equipment, cables, connectors, and interfaces. Performs intricate alignment and calibration… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary...technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for… more
- ManTech (Arlington, VA)
- ManTech is currently seeking aa **Tier 3 Help Desk / Business Analyst ** position that will provide customer support and helpdesk services. Assist users with ... but not limited to:** + Provide Tier 3 Help Desk support to over 1,500 system user word-wide +...4+ years of experience in IT support and customer service + Strong troubleshooting and problem-solving skills + Excellent… more
- SAIC (Falls Church, VA)
- …. Release Manager . Senior Software/System Architect, Senior . Server Administrator . Service Center Analyst . Service Desk Agents . Service Desk ... . AWS Certified DevOps Engineer - Professional . Application Administrator . Business Analyst - Mid & Senior . Business Process Expert . Certified Kubernetes… more
- Koniag Government Services (Washington, DC)
- …Virtualization Services + Database Services + Network and LAN Services + Shared Service and Help Desk Services + Disaster Recovery/ Business Continuity (DR/BC) ... seeking an experienced highly qualified professional Senior Information Security Analyst to support **KDS** , and our Department of...Client Services + Network and LAN Services + Shared Service and Help Desk Services + Cyber… more
- Axxum Technologies (Washington, DC)
- … Analyst Responsibilities : + Provide effective front-line support leveraging service desk ticketing system, telephone, and email communications + Support ... the service desk shift lead in operational activities Interact with the government Program Manager for the service desk regarding operational issues +… more
- KeenLogic (Alexandria, VA)
- KeenLogic is currently looking for a talented and self-motivated Mid Systems Analyst with the ability to work in a challenging, consultative, and collaborative team ... to be escalated. Communicate with employees and contractors; displaying strong customer service skills, using professionalism, tact and diplomacy at all times in… more
- Excentium (Falls Church, VA)
- …Analyst ID:363 Department:All Location:Falls Church, VA Description Telecommunication (VTC) Analyst Excentium, Inc. is a Service -Disabled veteran-owned small ... Government and commercial organizations. We have an opportunity for a Telecommunication (VTC) Analyst to support one of our Federal customers in Falls Church, VA.… more
- ATSG Corporation (Washington, DC)
- FBI Program Analyst III (IMMEDIATE HIRE) - Global Readiness Unit (GRU) Washington, DC Apply Now FBI Program Analyst III (IMMEDIATE HIRE) - Global Readiness Unit ... DescriptionATSG Corporation is actively interviewing cleared professionals for a Program Analyst III position in Washington, DC. The FBI's Global Readiness Unit… more