- ManTech (Washington, DC)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3** to join our team. This ... include but are not limited to:** + Oversee the performance of the Tier 3 service desk operations. + Responsible for providing support to end-user community… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist - Tier 2** to join our team in ... of the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …GTM Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide ... Help Desk Tier I Specialist ...Help Desk Tier I Specialist - Cleared Washington,...+ Log all request into the Government tracking system ( Service Now). + Add new users to the network… more
- V2X (Springfield, VA)
- …challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support ... 6pm. Responsibilities + What You'll Do + The Senior Service Desk Specialists are the Tier...Shall meet the Cyber IT/Cybersecurity Workforce (CSWF) Technical Support Specialist (411); Intermediate Level for SECNAV M-5239.2 compliance. (See… more
- General Dynamics Information Technology (Arlington, VA)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a **Help Desk Specialist ,** you will help ensure today...life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW… more
- ManTech (Falls Church, VA)
- …to out of the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + ... ManTech is seeking a motivated, career and customer-oriented **Help Desk Specialist ** to join our team in... skills and practices. + Experience contributing to a service desk technical knowledge base. **Preferred Qualifications:**… more
- Leidos (Washington, DC)
- …In this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of ... National Security Sector of Leidos has a career opportunity for an upcoming **Help Desk Support Specialist ** position. This position will be part of a dynamic… more
- Cayuse Holdings (Washington, DC)
- …end-users for PC, server, mainframe applications, and hardware. Handles problems that the first tier help desk support is unable to resolve. May interact with ... delivery of quality outcomes. **Primary Focus** The Journeyman Computer User Support Specialist will support the US Army Corps of Engineers RITS Program. Provides… more
- Chenega Corporation (Fort Belvoir, VA)
- …Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support ... Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- Koniag Government Services (Arlington, VA)
- …Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support KDS and our ... as printers, VTC suites, monitors, keyboards, mice, headsets, cameras, VOIP phones. + Tier II technicians are the primary POC for incident and problem resolution and… more
- Securities and Exchange Commission (Washington, DC)
- …efforts to increase effectiveness and improve business processes. Serves as primary Tier 2 help desk staff daily, including coordinating responses to ... of all backgrounds who share our commitment to public service . The incumbent of this position will: Partner with...for specialized accountants and lawyers. Provides structure to the Tier 1 disclosure review system help desk … more
- CACI International (Arlington, VA)
- …solutions. + Maintain an updated working knowledge of customer systems and current service desk processes and procedures in the context of PeopleSoft Application ... Technical Support Specialist Job Category: Information Technology Time Type: Full...You will provide incident resolution to customers with IT Service problems related to complex PeopleSoft and Non-PeopleSoft application… more
- Calhoun International, LLC (Washington, DC)
- …tracks trouble tickets, refer appropriate issues to Defense Travel Management Office (DTMO), Tier Three Level Help Desk roles and Travel Assistance Center (TAC), ... years. * Shall have a minimum of one year of DTS Local Level Service Help Desk experience, to include ODTA support; ability to prepare and/or review DTS Standard… more
- CoStar Realty Information, Inc. (Washington, DC)
- …+ Perform O365/SharePoint and Atlassian support and provide guidance and mentorship to Service Desk team. **Basic Qualifications** + Bachelor's degree from an ... real estate. We are looking for a Collaboration Support Specialist with experience in general administration and support, content...+ Assist Senior M365 and Atlassian resources by providing Tier 1/2 troubleshooting + Work with Senior team members… more
- V2X (Springfield, VA)
- …Unity Connection, Meeting Server, Instant Messaging & Presence, IP phones, and endpoints Service Desk / Tier 1 experience across a geographically-dispersed IT ... Qualifications: + Possesses a collaboration certification (ie, Cisco Certified Specialist - Collaboration Core, CCNP Collaboration, CCNA Voice, CCNA Collaboration).… more