- Passport Auto Group (Suitland-Silver Hill, MD)
- … Service Technicians in selecting parts needed for repairs in process. -Notify service desk and the customer that ordered parts have been received. -Ensure ... that before parts can be charged out, the technician presents a repair order. -Display seasonal parts and...customers and co-workers. -Provide the same high level of service to the other dealership departments, as is given… more
- Ankura (Washington, DC)
- …the appropriate cost, risk and service level trade-offs. Role Overview: The Service Desk Technician is responsible for ensuring consistent, world-class ... users. As the first point of contact into the support system, the Service Desk Technician will provide technical support along with answering calls, emails… more
- Koniag Government Services (Arlington, VA)
- …**Koniag Data Solutions, LLC,** a Koniag Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support ... quality checks and produce a weekly report. + Monitor service desk queues and assign tickets to...ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This… more
- CACI International (Manassas, VA)
- Service Desk Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... * * * **What You'll Get to Do** : Opportunity to serve as a CORIAN Service Desk Technician for the CORIAN/P8 program. With our team, you can expect to work… more
- Armed Forces Benefit Association (Alexandria, VA)
- …answer queries on basic technical issues and offer advice to solve them. An excellent service desk technician must have good technical knowledge and be able ... per workweek Education, Licensure, Certification, and Experience + Experience in help desk or service desk position or other customer support role +… more
- General Dynamics Information Technology (Newington, VA)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** The Service Desk Technician specializes in identifying and diagnosing ... as well as provide solutions. + Able to manage one or more customer service or service desk functions + Receives and handles requests for service ,… more
- TEKsystems (Fort Belvoir, VA)
- …DoD clearance is required, US Citizenship is required GDIT is in search of service desk specialists to perform within password resets, answering phone calls, ... compliant certification and TS/SCI clearance required for this opportunity. Skills: Help desk , Service desk , Windows, desktop Top Skills Details: Help … more
- General Dynamics Information Technology (Washington, DC)
- …experience **US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to ... of the federal government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our overall… more
- VHC Health (Arlington, VA)
- Service Technician Job Description Purpose & Scope: The Service Desk Technician is responsible for the daily support of VHC personal computers, ... year of experience in computer equipment installation and phone installation ( desk /patient, wireless, iPhone) is preferred. One year of computer, peripherals, and… more
- SAIC (Washington, DC)
- **Description** We are currently seeking an experienced, motivated, career and customer service oriented Desk Side Support Technician t to join our team to ... career with SAIC. Description: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed Tier 1 level… more
- Excentium (Falls Church, VA)
- … ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small business ... Help Desk Technician Summary Title:Help Desk...Help Desk Technician Summary Title:Help Desk Technician...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- NuAxis Innovations (Washington, DC)
- **Junior Help Desk Technician ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... We are seeking a talented and motivated **Junior Help Desk Technician ** for a Part-Time position. **Job...expeditious manner to create, manage, track, and resolve user service requests.The candidate must also be able to create… more
- Marriott (Forest Heights, MD)
- …Follow all company policies and procedures; protect company assets. Address guests' service needs in a professional, positive, and timely manner. Speak with others ... STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well… more
- Indigo IT, LLC (Washington, DC)
- …+ Working knowledge of remote access software + Working knowledge of industry Service Desk processes and software + Familiarity with supporting virtual desktop ... years of experience+) years' experience. + Experience in a service desk , call center, or other support...specialized applications + A+ Certification preferred + Dell Certified Technician Certification preferred + Must be able to obtain… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service on government customer computer ... of requests. + Contributes knowledge and updated information to maintain the Service Desk SOPs (Standard Operating Procedures), Knowledge Base Articles (KBs),… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... and Android operating systems. As a Tier III Help Desk Analyst, you will serve as primary technical resource...technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for… more
- Leidos (Washington, DC)
- …division customer. The person selected for this position will help to oversee the service Desk and Deskside support technician teams to ensure quality ... range of IT services, including software application support, enterprise infrastructure support, service desk , ITSM, deskside support, remote trial IT support,… more
- NANA Regional Corporation (Arlington, VA)
- …and excellent retirement options. **Job Summary:** Suvi is looking for a Technician (Field Service Representative) to support our government client in ... professionals, apply today! **Responsibilities** **Job Responsibilities:** + Provides training and desk -side support to assist our government client in achieving a… more
- General Dynamics Information Technology (Washington, DC)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **Field Service Technician ** **Top Secret Security Clearance is required** OCONUS ... impactful, and mission-critical. Join our team as a** **Field Service Technician ** **and make an impact on...sites, as required to support the Doral Headquarters Enterprise Service Desk .** **Create and/or update standard operating… more
- CACI International (Arlington, VA)
- …Assist in the development of performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to ... Deskside Support Technician Job Category: Engineering and Technical Support Time...services provided to end users Complete and provide regular Service Desk metrics reports Expert knowledge in… more
