- TEKsystems (Washington, DC)
- **Fully onsite in Washington, DC** Description Provides Tier 2 desktop support (telephone, deskside, remote) to users in HW, operating systems (Windows ... of experience with at least one year specialized in desktop support Specialized experience includes imaging of...imaging of new systems, system deployment and refresh, and Tier 2 support of standard… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …experience, and at least two ( 2 ) years' experience supporting all phases of desktop support to include software, hardware, and network related issues. + VIP ... Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR… more
- Pew Charitable Trusts (Washington, DC)
- …and tickets on the desktop support team for Tier 1 and Tier 2 support issues. + Document changes to production desktop and hand-held devices, ... Associate, Desktop Support (Hybrid) Overview of Information...and is eligible for hybrid work with at least 2 core days in the office. Responsibilities + Provide… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support , managing complex customer issues with a ... environments, ensuring high availability, performance, and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - … more
- Indigo IT, LLC (Washington, DC)
- Sr Desktop Support Specialist Washington, DC SUMMARY:...the Walk-Up Service Desk, where appropriate. They also provide Tier 2 AV/VTC support and ... the field - come join us today! The Sr Desktop Support Specialist is responsible for providing...and executives) including prompt responses to Tier 2 service desk escalations. + Provide full support… more
- Insight Global (Washington, DC)
- …Desktop Engineering team, This individual's primary responsibilities will include: * Delivering Tier 3 desktop engineering support . * Resolving incident ... Job Description Insight Global is seeking a Desktop Engineer / Administrator to work closely with...* Over 2 years of experience providing Tier II, III, and IV support in… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ...**These Qualifications Would be Nice to Have:** + HDI Desktop Support Technician + ITIL Foundation Certification ... * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be...**More About the Role:** + Face-to-face VIP end-user technical support for desktop /laptop computers and mobile devices… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you...advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software and hardware. +… more
- Amentum (Washington, DC)
- …government contractor. _We are pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment ... Amentum is seeking ** Tier 2 ** **IT Support ...troubleshooting experience + Experience with hardware and memory installations, laptop/ desktop imaging and backups, system updates, and software pushes… more
- SAIC (Washington, DC)
- …and Education Requirements** Must possess a High School Diploma and 3 years of Tier 2 Desk Side Support Experience. Diploma may be substituted ... of Transportation Headquarters' Building. SAIC is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical … more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: DOD Public Trust Status: Non-exempt Location: Onsite (Falls Church, VA) Compensation: $31.25 Responsibilities: + ... + Addressing and correcting any hardware, software or connection issues. + Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and… more
- CACI International (Stafford, VA)
- Senior Oracle EBS Techno-Functional Developer - TIER III Support Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... and integration of total system. Identifies, analyzes, and resolves program support deficiencies. Develops and documents the framework for integration and… more
- KeenLogic (Alexandria, VA)
- …II candidate will escalate to the eBusiness team for a more detailed level of support . The Tier II will consult with appropriate manufacturers where required in ... KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability...business. Qualifications: + Bachelor's and 4 years' experience + 2 years+ of MacOS and iOS support … more
- CACI International (Washington, DC)
- …by Tier 1. If necessary, Tier 2 technicians will provide customer desktop support when required (eg, hardware failures). At Tier 2 , incident ... networks (WAN) and unified communication (UC) services. **More About the Role:** + Tier 2 - Provides more in-depth customer support and attempts to resolve… more
- M. C. Dean (Springfield, VA)
- …networks + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed + Communicate with customers, ... **System Administrator 2 - Springfield, VA** ID **11194** Location **Springfield,...are not limited to:** + Manage physical security system support to meet service level agreements + Analyze physical… more
- Chenega Corporation (Fort Belvoir, VA)
- …or laptops that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our...Modern Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent… more
- Themis Insight (Fort Washington, MD)
- …at a minimum). + Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution; and providing support ... expertise to every case. We are hiring a Systems Administrator (Training Center/Lab Support ) to work in Fort Washington, MD. Position location is subject to change… more
- General Dynamics Information Technology (Springfield, VA)
- …Arnold, MO or Springfield, VA. HOW A VDI ENGINEER WILL MAKE AN IMPACT Virtual Desktop Engineer to support the design, configuration, and maintenance of a large, ... limited to: *In addition to architecting and designing, the VDI Engineer will provide TIER 3/4 support to system administrators in order to resolve VDI issues.… more
- Vectrus (Springfield, VA)
- …Responsibilities + What You'll Do + The Senior Service Desk Specialists are the Tier 2 team members of an Information Technology (IT) Enterprise Service desk ... or Help Desk role. + Demonstrated experience providing technical assistance and support to enterprise Microsoft Windows desktop platforms. + Demonstrated… more
- Leidos (Alexandria, VA)
- …the environment + Implement major system upgrades as designed and approved + Coordinate with other Tier 2 and Tier 3 teams for testing and deployment of ... of servers located in offsite data centers. + Provide Tier 3 operations support and be able...service inquiries and problems. + Experience working as a Tier 3 system administrator: familiar with using desktop… more