- Chenega Corporation (Washington, DC)
- Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC Join our Talent Network Systems Administrator ( Tier 2 Support - ServiceNow) ... the next level! Chenega Agile Realtime Solutions (CARS) is seeking a Systems Administrator ( Tier 2 Support - ServiceNow) to provide technical support for… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications ... Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform....application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- William C Brown Inc (Springfield, VA)
- Systems Administrator ( Tier 2 Desktop Support ) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive ... other characteristic protected by law. Description WCBinc is looking for a Systems Administrator ( Tier 2 Desktop Support ) to join our team to support our… more
- IT Concepts (Washington, DC)
- …can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Tier 2 Desktop Support Analyst to support the ... Department of Commerce. Responsibilities: + Provide end-users exceptional Tier 2 desktop support , addressing hardware, software, and network-related issues.… more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, ... individual to perform the duties of a Tier 2 Help Desk Engineer to support a potential future business opportunity located in Washington, DC. **The… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …3+ years of progressive IT support experience, including Tier 1 and Tier 2 support responsibilities . Experience with remote desktop tools, ticketing ... 1, Tier 2 , and Tier 3 IT Infrastructure Support services to...and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II) support for troubleshooting, repair, deployment, and installation… more
- Chenega Corporation (Arlington, VA)
- …documented solutions to resolve known issues quickly. + Familiar with ticket escalation to tier 2 support or other specialized teams, providing clear ... business activity of the organization's end user(s). + Provides tier 1 support to end users for...assigned. **Qualifications** + Associate's degree. Can be substituted with 2 + years of relevant experience. + 3+ years relevant… more
- Leidos (Springfield, VA)
- …the Tier II Network Technician are as follows: + The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN ... Modernization Sector at Leidos has an opening for a Tier II Network Technician** to support computer...of CISCO/Juniper RMA process). + Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP).… more
- Chenega Corporation (Fort Belvoir, VA)
- …or laptops that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our...systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
- Virtual Service Operations (Lorton, VA)
- …as the escalation point for complex network issues from Tier 1 and Tier 2 support . + Lead the diagnosis and resolution of critical network incidents to ... existing infrastructure. + Provide mentorship and technical guidance to Tier 1 and Tier 2 ...relationships so as to provide our customers with optimal support . Additionally, we take pride in taking care of… more
- CACI International (Springfield, VA)
- …artifact handling and analysis. When a CIRT is stood up, all contractors in support of CSOC Tier 2 services will be under the direct control of, and take ... CSOS Analyst - Tier 2 Job Category: Information Technology...and competitive mix of benefits options is designed to support and protect employees and their families. At CACI,… more
- Guidehouse (Washington, DC)
- …and bring extensive insight into Navy-specific business processes and system configurations. + Provide Tier 2 support for SAP ECC modules, including FI, CO, ... + Troubleshoot and resolve complex production issues, working closely with end users, Tier 1 support , and Tier 3 technical teams. + Analyze system behavior… more
- SAIC (Springfield, VA)
- …platform. + Provide training and mentorship to Tier 1 and Tier 2 support teams. + Ensure platform resilience, availability, and compliance with ... promotes best practices in observability. **Key Responsibilities:** + Serve as the Tier 3 escalation point for issues related to any of the monitoring/observability… more
- CACI International (Fairfax, VA)
- …and virtualization. + Minimum of a year experience providing Tier 1 or Tier 2 helpdesk/desktop support . + Ability to work independently with little ... IT Infrastructure and Engineering Support Administrator Job Category: Information Technology Time Type:...VA. and allows for remote flexibility. **Responsibilities:** + Provides support for Linux/Unix, Windows, and other embedded operating systems… more
- Oracle (Washington, DC)
- …customer-reported issues that require in-depth technical analysis beyond Tier 1 and Tier 2 support . Perform thorough root cause analysis of critical ... to knowledge sharing and process improvements to enhance the efficiency of the support function** Being hands-on is a critical requirement for this role. *… more
- BAE Systems (Springfield, VA)
- …Continuous Integration / Continuous Deployment (CI/CD) pipeline + Providing Tier 1 and Tier 2 support during non-business hours as required The ideal ... or data repository usable in a changed or changing environment). + Support for application re-hosting (ie, transitioning an application from its existing… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …and networks supporting end users. + Route tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform data-driven analysis of IT ... related to the labor category with at least 5 years' experience providing Tier 1 support for a TS/SCI system. Experience may be substituted for a degree upon… more
- Actalent (Fort Belvoir, VA)
- …for tracking and documentation. + Experience with Tier 1, Tier 2 , and Tier 3 Support (60%, 30%, 10% breakdown). + Understanding of licensing for our ... client or similar competitors. + Help desk experience with a focus on customer service and a positive attitude. + Experience with ticketing systems and processes. Additional Skills & Qualifications + Bachelor's degree in a relevant field. + Five years of… more
- Chenega Corporation (Washington, DC)
- …and maintain VTC systems, ensuring high-quality video and audio transmissions. + Provide Tier 2 support for VTC-related incidents, troubleshooting issues in ... in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals… more