- Georgetown Univerisity (Washington, DC)
- …At Georgetown, students learn the law in the place where laws are made. The Tier 2 Support Technician works in a team environment to provide quality ... customer service and support within the Information Systems Technology department at the...Information Systems Technology department at the Law Center. The Technician is responsible for installing, maintaining, and upgrading computers… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... Required: Up to 10% Type of Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you will act as a model of customer service excellence to… more
- Amentum (Washington, DC)
- …government contractor. _We are pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment ... Amentum is seeking ** Tier 2 ** **IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician , Tier 2 Clearance: DOD Public Trust Status: Non-exempt Location: Onsite (Falls Church, VA) Compensation: $31.25 Responsibilities: + ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ...Qualifications Would be Nice to Have:** + HDI Desktop Support Technician + ITIL Foundation Certification + ... of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible for ensuring an outstanding level of customer… more
- KeenLogic (Washington, DC)
- …years' experience supporting Mobile operating systems, ie iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + years' experience supporting ... captured + Troubleshoot incidents that cannot be resolved by Tier 2 + Provide knowledge articles and...for solving user problems requiring an advanced level of technician support + Serve as the technical… more
- Ankura (Washington, DC)
- …Overview: The Senior Service Desk Technician is responsible for ensuring consistent, world-class Tier 2 support of all Ankura end users. The Service Desk ... Technician will provide technical support and leadership to Tier 1 team...required on a limited basis. Responsibilities: + Provide remote Tier 2 support and utilize… more
- SAIC (Washington, DC)
- …We are currently seeking an experienced, motivated, career and customer service oriented Desk Side Support Technician t to join our team to begin an exciting and ... with SAIC. Description: + The qualified applicant will provide Tier II help desk support to users...or ITIL certifications desired + Must possess at least 2 years of relevant work experience and a Bachelor's… more
- NANA Regional Corporation (Arlington, VA)
- …and excellent retirement options. **Job Summary:** Suvi is looking for a Technician (Field Service Representative) to support our government client in ... to new or first-time users in a mixed classroom/desk-side assistance training environment. Help Desk Support + Provides Tier I and Tier II help desk … more
- Koniag Government Services (Arlington, VA)
- …or other technical certifications. + Experience with ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This ... Solutions, LLC,** a Koniag Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support **KDS** and our… more
- GovCIO (Camp Springs, MD)
- …equipment. + Wireless Services + Assist users with mobile communication devices. + Provide tier 2 support , including but not limited to hardware ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Camp… more
- Lumen (Washington, DC)
- …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to...world and shape the future. **The Role** The Activation Technician II will be responsible for the testing of… more
- Leidos (Springfield, VA)
- …and boundary technologies across multiple vendors. The job duties of the Sr. Network Technician are as follows: + Support the installation and maintenance of ... Draft and implement standard network change requests. + Provide support to Tier III network engineers for...of CISCO/Juniper RMA process). + Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP).… more
- Crash Champions (Woodbridge, VA)
- …Diagnostics + Calibrations/programming + Scanning + Wire/Connector repair + Provide support to team members explaining diagnostics and enhancing their learning ... + Program vehicles with factory or non-factory software + Perform all level 1, 2 , and 3 calibrations (Static & Dynamic) + Diagnose, correct, and verify **all**… more
- Crash Champions (Fredericksburg, VA)
- …Diagnostics + Calibrations/programming + Scanning + Wire/Connector repair + Provide support to team members explaining diagnostics and enhancing their learning ... + Program vehicles with factory or non-factory software + Perform all level 1, 2 , and 3 calibrations (Static & Dynamic) + Diagnose, correct, and verify **all**… more
- GovCIO (Washington, DC)
- …tickets for user issues and requests. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. ... Procedures), Knowledge Base Articles (KBs), and Training manuals for Tier I support . + Works with ...CompTIA Security+* CompTIA Network+* CompTIA A+* HDICSC: HDI Desktop Support Technician * Microsoft 365 Certified: Modern Desktip… more
- General Dynamics Information Technology (Washington, DC)
- …**ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician . + Delivering excellent customer service and quick ... Required:** None **Job Family:** Systems Administration **Skills:** Customer Service,Help Desk Support ,Information Technology (IT) Support **Experience:** 2 … more
- CACI International (Arlington, VA)
- …that new services incorporated in the TOC receive a standardized onboarding approach for Tier 1 & 2 service support . Candidates will drive performance ... * * * CACI is seeking a Deputy Operations ( Tier 1 / Tier 2 )...over 25 service agents, incident response specialist and O&M support staff (incident response, knowledge management) with expected growth… more
- William C Brown Inc (Springfield, VA)
- …24/7 operations groupThe 24/7 operations technician actively provides tier 2 + network monitoring and systems administration & support of 24/7 Operation ... Description WCBincis looking for aSr. Systems Administrator to join our team to support our intelligence customer activities inFt. Belvoir. In this role, a typical… more
- Lumen (Washington, DC)
- …(Desired) * BICSI Certifications (Installer 2 , Copper (INSTC); Installer 2 , Optical Fiber (INSTF); BICSI Technician TECH) (Desired) Security Clearance ... People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for… more