- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Bridgestone Americas (Indianapolis, IN)
- …this person must have strong interpersonal skills and exceptional customer service experience! Manufacturing Quality Assurance work includes: * Defining ... and specifying activities, processes, and standards to fulfill the quality requirements for a manufactured material, component, or product * Building and maintaining… more
- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Neovia Logistics (Indianapolis, IN)
- **JOB SUMMARY** The Quality Assurance Specialist position will perform and prioritize a multitude of complex duties in the areas of operations, including ... Ability to manage and prioritize time and tasks + Possess a customer -oriented attitude **PHYSICAL REQUIREMENTS** + Work requires moderate muscular exertion and/or… more
- CVS Health (Indianapolis, IN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- Wolters Kluwer (Indianapolis, IN)
- …Wolters Kluwer (https://www.wolterskluwer.com/en/solutions/uptodate)** **What We Offer: ** The Senior Customer Service Technical Associate role offers growth ... 1800 Dual Highway Hagerstown, MD 21740 **What You'll be Doing:** The Senior Customer Service Technical Associate is responsible for providing advanced technical… more
- CGI Technologies and Solutions, Inc. (Indianapolis, IN)
- ** Quality Analyst** **Category:** Testing/ Quality Assurance **Main location:** United States, Indiana, Indianapolis **Position ID:** J0825-0830 **Employment ... such as Great Expectations, Soda, or custom Python/SQL test harnesses to automate quality assurance processes. * Validate data migration efforts from legacy… more
- CVS Health (Cicero, IN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CenterWell (Indianapolis, IN)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- CVS Health (Indianapolis, IN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Indianapolis, IN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Otsuka America Pharmaceutical Inc. (Indianapolis, IN)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Amcor (Franklin, IN)
- …Quality Manager Highly skilled technical position responsible for support of plant's quality assurance functions. These functions include but are not limited ... coordinate activities regarding automatic inspection devices. 3. Travel to customer , vendor or other job-related locations. 4. The shutdown...team + Our customers grow and prosper from Amcor's quality , service , and innovation + Our investors… more
- Datavant (Indianapolis, IN)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company… more
- Highmark Health (Indianapolis, IN)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- Intertek (Indianapolis, IN)
- …consulting, industrial hygiene, and specialty testing. Through these risk management and quality assurance services, we ensure the reliability, safety and ... required to perform the job duties + Must be customer focused and quality driven + Ability...solutions. Intertek is a leading global provider of Total Quality Assurance services for a multitude of… more
- Amazon (Plainfield, IN)
- …and federal/state regulations - * Ability to manage high call volume while maintaining quality customer service Amazon is an equal opportunity employer and ... need to get and stay healthy! \#everydaybetter Key job responsibilities Verify medication quality assurance for all packet and bulk dispenses. * Collaborate with… more
- Lilly (Indianapolis, IN)
- …their supervisor prior to applying. **Position Description:** The Global Computer Systems Quality Assurance (CSQA) role is responsible for ensuring that their ... CSV-related topics as needed + Partner with Business, Business Quality , and IT customer areas to deliver...in order to focus on activities which continuously improve assurance of quality . This may include engagement… more
- Oracle (Indianapolis, IN)
- …work with a team of engineers responsible for building a new cloud service to improve collaboration among different development and operations teams. You should be ... individual in the team that builds and evolves this service over time with new capabilities and optimizations. A...of a start-up, working on a critical greenfield software assurance project collaboratively with our cloud and site reliability… more
- Leidos (Indianapolis, IN)
- …accordingly + Prepare and deliver monthly reports with recommendations to improve content, quality assurance , and customer satisfaction + Implement a ... create onboarding and continuous education materials for agents + Coordinate with quality assurance teams to review agent interactions, identify recurring… more