- NTT America, Inc. (Lansing, MI)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible ... Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs are met efficiently.… more
- SHI (Lansing, MI)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's ... Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as… more
- ISC2 (Lansing, MI)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Vontier (Lansing, MI)
- **INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** As a Territory Service Manager in our organization, your primary role is to oversee the operational ... to alternative fuels and Biogas/RNG applications will drive our success in creating a sustainable future. In this role,...you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our… more
- SHI (Lansing, MI)
- …of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable ... return on investment, and are satisfied with their marketing engagement. The success manager will collaborate cross-functionally to curate content, drive growth… more
- PagerDuty (Lansing, MI)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Capital One (Lansing, MI)
- Strategic Customer Development Manager , Northern CA -...products in the industry. A key part to its success over the course of the next 3-5 years ... Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible)** **Level: … more
- Capital One (Lansing, MI)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert… more
- Hilton (Lansing, MI)
- …of:** + As part of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to internal and external partnerships, ... and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_… more
- The Hertz Corporation (Lansing, MI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed… more
- Dart Container (Mason, MI)
- …impact - ensuring every product delivers value to both the business and the customer . Day-to-Day Role: Product Manager + Proactively manage a portfolio of ... Product Manager (multiple levels) - Consumer Products Apply now...success and our continuing ability to meet evolving customer needs + Build robust business cases to support… more
- Zoom (Lansing, MI)
- …Webinars, Rooms & AI. This role offers the opportunity to directly impact customer success while building scalable processes that drive organizational growth and ... Seamless Handoffs: Transitioning customers to Account Executive, Adoption Specialists and Scaled Customer Success teams once baseline adoption is achieved +… more
- Zoom (Lansing, MI)
- …Webinars, Rooms & AI. This role offers the opportunity to directly impact customer success while building scalable processes that drive organizational growth and ... Seamless Handoffs: Transitioning customers to Account Executive, Adoption Specialists and Scaled Customer Success teams once baseline adoption is achieved +… more
- Norstella (Lansing, MI)
- …Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the ... Client Success Renewals Specialist Company: MMIT Location: Remote, United...client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets * Escalate urgent… more
- Confluent (Lansing, MI)
- … customer lifecycle from pre-sales through delivery to align business outcomes, clear success criteria, and customer success . Overall, the ideal candidate ... Streaming Platform. **About the Role:** As a Senior Practice Manager at Confluent, you will lead a team of...Architects and program managers. Build initial services direction, oversee customer success and satisfaction, and contribute to… more
- Oracle (Lansing, MI)
- …and elevate them to Senior Management. **Collaborate Cross Functionally and Enhance How Customer Success is Defined** : Create and contribute to an environment ... In this role, you will be a Support Program Manager for strategic, top-revenue Customer accounts, and...software and customer business models **Has Flexibility:** Customer Success is an evolving target and… more
- Confluent (Lansing, MI)
- …to align business outcomes, establish clear success criteria, and ensure overall customer success . The ideal candidate for this role should have a proven ... Data Streaming Platform. **About the Role:** As a Practice Manager at Confluent, you will lead a team of...to Architects and Program Managers. Establish services direction, oversee customer success and satisfaction, and contribute to… more
- Sportsman's Warehouse (Lansing, MI)
- …conflict resolution among team members, promoting a positive work environment. Sales and Customer Engagement: + Support the Store Manager in driving sales and ... the Store Manager , demonstrating flexibility and commitment to the overall success of the store. Requirements Required Skills: + Strong leadership skills with… more
- Capital One (Lansing, MI)
- Product Manager : Capital One Shopping (Remote-Eligible) We are looking for a Product Manager to join our growing team in Capital One Shopping. If you have a ... data to tell a story, form a hypothesis and define metrics to identify the success of product initiatives - this is the role for you! Product Management at Capital… more
- American Express Global Business Travel (Lansing, MI)
- …all savings offered by Amex GBT to the customer . + Overall, the Global Operations Manager will be accountable for the success of the program and will be in ... our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where...will last. **What You'll Do:** + The Global Operations Manager is charged with making sure Amex GBT achieves… more