- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- The Senior Customer Service representative is responsible for providing leadership and coaching a team of Customer Service Agents, with the goal ... + Perform regular monitoring of calls and provide coaching and feedback to customer service representative staff. + Perform tasks to assure service … more
- State of Michigan (Lansing, MI)
- …also possess strong leadership skills. This position serves as a senior Human Resources Customer Service Representative (HR CSR) in the MI HR Service ... Human Resources Customer Service Representative 9 Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/5178629) Apply Human Resources … more
- Cardinal Health (Lansing, MI)
- …administration, customer orders, and problem resolution. **_Job Summary_** The Representative II, Customer Service Operations processes orders for ... **_What Customer Service Operations contributes to Cardinal...in an order. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health… more
- Cardinal Health (Lansing, MI)
- …business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for ... **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer … more
- Cardinal Health (Lansing, MI)
- …in problem-solving, research and problem/dispute resolution. **_Job Summary_** This Bilingual Representative II, Customer Service Operations is responsible ... **_What Customer Service Operations contributes to Cardinal...instruction on new assignments + Consults with supervisors or senior peers on complex and unusual problems **Anticipated hourly… more
- Cardinal Health (Lansing, MI)
- …issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for ... any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service… more
- Concentrix (Lansing, MI)
- …and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place ... for you! As a remote Customer Service Representative , you'll join...referring them to published materials, secondary sources, or more senior staff. + The ability to de-escalate situations and… more
- Capital One (Lansing, MI)
- …robust pipeline of new sales opportunities, and cultivating complex external relationships. The Senior Manager will act as the lead representative to identify ... Senior Principal Relationship and Business Development Manager (Remote-Eligible) We are currently looking for a Senior Principal Relationship and Business… more
- RTX Corporation (Lansing, MI)
- …**What You Will Do:** The GTF MRO network has an opportunity for an Senior Manager, GTF Serviceable Material Integration to be part of the Network Execution team. ... Network to achieve Gate 3 (assembly) start targets supporting customer commitments. You will be a key team member...Chain (ASC) Supplier Performance to escalate if DSP (Designated Service Provider) TAT performance does not meet Gate 3… more
- Eaton Corporation (Jackson, MI)
- Eaton's Aerospace Division is currently seeking a Senior Product Engineer to join our team! This position is based at our Jackson, MI facility. The expected annual ... of corrective actions, review and disposition of discrepant material, and customer requirement's compliance review. A good candidate must have strong organization… more
- City National Bank (Lansing, MI)
- …and referrals from existing customers, providing the CNB exemplary level of service , identifying and promoting solutions to customer needs, and maintaining ... *RELATIONSHIP MANAGER SENIOR CB* WHAT IS THE OPPORTUNITY? Develops and...of product solutions to client needs. Provides responsive, quality service . Approves transactions within delegated authority. Manages overall relationship… more
- SolomonEdwards (Lansing, MI)
- **About Us** SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and technology consulting and ... and collaborative individuals who can help us deliver exceptional client service . For more information, visit **SolomonEdwards** **Position Summary:** We are seeking… more
- Otsuka America Pharmaceutical Inc. (Lansing, MI)
- …Under the direction of the Director/Associate Director of Clinical Management, the Senior Clinical Study Manager is responsible for the oversight and management of ... with other relevant parties (eg, other Otsuka departments, external service providers (ESPs), etc.). Responsibilities include the planning, execution and… more
- Oracle (Lansing, MI)
- …OCI (Oracle Cloud) AI Infrastructure Innovation team is seeking a Senior Principal Performance Engineer to lead end-to-end performance strategy and engineering ... layers. Establish KPIs and benchmarking methodologies; build and maintain representative workloads and reproducible benchmarks. Drive systemic improvements to … more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …+ Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service . + Demonstrates better than average understanding of military ... Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an advanced ability to… more
- Lumen (Lansing, MI)
- …**The Role** Provide technical direction and definition of Lumen's Network as a Service (NaaS) implementation across a broad range of network and applications. This ... development methodologies. This role will serve as a primary representative for a product's implementation on the network automation...external consumers to align to the Network as a Service vision and methodology. Will be expected to contribute… more
- Molina Healthcare (Lansing, MI)
- …with Molina healthcare policies and procedures while achieving the highest level of customer service . **Job Duties** This role serves as the primary point ... policies and procedures while achieving the highest level of customer service . * Resolves complex provider issues...they arise, making an assessment when escalation to a Senior Representative , Supervisor, or another Molina department… more
- Ryder System (Lansing, MI)
- …relationships with operations, sales, central support, leadership, and customers. Ensure superior customer service and assist with renewal business + Leads and ... handling individual liability, property, and cargo claim. This position reports to the Senior Director of Claims and requires little supervision and is considered a… more
- CenterWell (Lansing, MI)
- …telephonic nurse position **Essential Functions:** + Act as CenterWell Home Health representative in supporting patients who have been discharged from service ... patient options and education including but not limited to sites of service , specialty offerings, post-acute care, and other related questions. Appropriately handle… more
- Lumen (Lansing, MI)
- …or reporting templates, and obtains feedback from all affected groups to meet customer requests + Interfaces with customers on service performance and assisting ... leadership and direction to ensure required actions are taken to meet customer requirements. **The Main Responsibilities** + Fulfills the contract's requirement for… more