- R1 RCM (Detroit, MI)
- …platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Team Lead , Customer Service , you will help ... and processes to promote quality. **Here's what you will experience working as a Team Lead , Customer Service :** + Assist in establishing and implementing… more
- Burlington (Ypsilanti, MI)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...and execution strategies for the rest of the receiving team . + Drive improvement of friendliness, speed of checkout… more
- Extra Space Storage (Ypsilanti, MI)
- …_Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead , Customer Service Team Lead , Customer Service ... operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured… more
- General Motors (Warren, MI)
- …+ 3-5 years of experience in automotive operations, supplier/vendor management, or customer service + Experience managing third-party suppliers and budgets + ... contact center operational processes, communicate changes and expectations to stakeholders, and lead training initiatives to ensure team members are equipped to… more
- Trinity Health (Livonia, MI)
- …person and role model for employees as to techniques, policies/procedures, rules/regulations, and customer service standards. Pay Starting at $16.30 per hour or ... Type:** Full time **Shift:** Rotating Shift **Description:** **SUMMARY:** Assists the Service Delivery Leader (SDL) with coordination of and leads the daily… more
- The ODP Corporation (Canton, MI)
- …Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a ... by utilizing provided training to support sales offerings. The Team Lead will support a customer...years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer… more
- Deloitte (Detroit, MI)
- …technical guidance to team members, as needed. The Operate Oracle Field Service Lead is responsible for managing the day-to-day operations, supporting, and ... in a collaborative environment? As an experienced Oracle Field Service Lead you will have the ability...Mentor and guide junior team members. The Team Our Deloitte Customer team … more
- Element Materials Technology (Warren, MI)
- …driving operational excellence within Element's inside sales function. The Inside Sales Team Lead is detail-oriented, customer -focused, and highly organized. ... accuracy, responsiveness, and customer satisfaction. **Responsibilities** + Lead and support a small team responsible...+ 3-5 years of sales support, customer service , or quoting experience, with some team … more
- Martin Technologies (Novi, MI)
- …for task completion + Excellent communication and interpersonal skills. + Exceptional customer service abilities. + Proficiency in computer software and ... an exciting and diverse environment for the continuing growth of our team . Responsibilities: + Customer Interaction: Greet customers courteously and listen… more
- Les Stanford Chevrolet and Cadillac (Dearborn, MI)
- …diploma or equivalent * Professional attitude and the ability to deliver best-in-class customer service * Reliable transportation to and from work every single ... operated * Largest corvette dealer in the Midwest Responsibilities * Manage a team of service personnel to keep service lane's organized, keep service … more
- Burlington (Ypsilanti, MI)
- …and ensure a great first and last impression + Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness ... recognition, and task follow up. The Retail Store Closing Lead will support the store leadership team ...**Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead … more
- Deloitte (Detroit, MI)
- …+ Drive operational innovations and strategic enhancements aligned with business goals.- The Team Our Deloitte Customer team empowers organizations to build ... independent tasks as well as provide technical guidance to team members, as needed. Operate Lead -...Maintain operational SLAs by ensuring timely resolution of incidents, service requests, and escalated issues. + Lead … more
- Deloitte (Detroit, MI)
- …+ Mentor, train, and guide junior team members within the POD. The Team Our Deloitte Customer team empowers organizations to build deeper relationships ... independent tasks as well as provide technical guidance to team members, as needed. The NetSuite POD Lead...strategies, digital products and innovation, marketing, commerce, sales, and service . We are a team of strategists,… more
- Ford Motor Company (Dearborn, MI)
- …storytelling. As a Lead , you'll be responsible for leading a design team through the design development process, as well as building relationships with external ... industrialization partners. You will lead your team through concepting and sketching,...resource groups * Paid time off for individual and team community service * A generous schedule… more
- Starfish Family Services, Inc. (Livonia, MI)
- …+ Implement quality assurance measures, including audits of documentation, intake accuracy, and customer service standards. + Lead marketing or outreach ... Description Position Summary The Supervisor of Access, Customer Service , and Reception provides leadership, oversight, and coordination for front-line staff who… more
- Percepta (Dearborn, MI)
- …the automotive and mobility customer journey. As a **Concierge Customer Service Representative** (specializing in the automotive industry) working ... celebrates your contributions. **What You'll Be Doing** The **Concierge Customer Service Representative** builds and maintains trust...out-of-the-box ideas and changes to other members of the team that will ensure this program is second to… more
- ZF (Farmington Hills, MI)
- …Auburn Hills, Auburn Hills, Farmington Hills, United States ZF Services, LLC **About the Team ** The Lead Category Management team drives product strategy and ... marketing, and engineering to deliver innovative solutions that meet customer and market needs. With expertise in product development...in cooperation with the affected departments and vendors. + Lead and develop a team of direct… more
- Henry Ford Health System (Detroit, MI)
- …the research process and statistical analysis. + Strong leadership/mentoring skills and customer service skills. + Strong interpersonal skills: ability to ... housed at the University of Michigan. The CQI QI Lead develops, supports, and evaluates QI Initiatives at all...work with the Clinical Training and MI Mind Leadership team to direct, facilitate, and coordinate the design and… more
- BJs Wholesale Club (Canton, MI)
- …Coaches, teaches and develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops and motivates all team ... monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: +...by setting clear expectations, utilizing follow up and accountability. Team Members: + Teach, coach and lead … more
- Deloitte (Detroit, MI)
- Lead Engineering Manager Role Overview: As a Lead Engineering Manager , you will help shape and communicate a strategic vision for modern software engineering. ... like, Blue-Green, Canary to minimize down-time, enabling A/B testing approaches. Lead by example through thought leadership-speaking at conferences, publishing, R&D,… more