- Insight Global (New York, NY)
- Job Description The Senior Helpdesk Analyst is on the front line of IT support, servicing employees and partners. Focused on excellent customer service, this ... role handles requests and incidents with end-user systems, peripherals, and mobile devices. Provide level 1 and limited level 2 support for users via phone, web, email, and live chat. Support remote users using desktop management tools. Troubleshoot & resolve… more
- TEKsystems (New York, NY)
- …clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the ... and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer service to users (Doctors, nurses, medical… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE STAFF ANALYST CIVIL SERVICE TITLE, Human Resources Solutions (HRS) support the human resources needs of ... Associate Staff Analysts to function as a Business Program Analyst , who will: - Collaborate with the senior programming...Integrity (CWSI) Unit by opening a OPA HR Payroll Helpdesk Remedy ticket. Remedy tickets require full details of… more
- Mount Sinai Health System (New York, NY)
- **Job Description** **LIS Application Analyst I - Digital and Technology Partners - Application and Service Delivery - Onsite** This is specifically for laboratory ... Must live in tri-state area (NY, NJ or CT).** The LIS Applications Analyst I with overall responsibility for monitoring and maintaining laboratory systems, software… more
- City of New York (New York, NY)
- Job Description Salary: $ 55K - $ 56,650K Note: This is NOT a Helpdesk /Desktop Support position. Hours are from 9:30am to 5:30pm Organizational Profile: The Mayor's ... Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency solicitations to payment of vendors. Annually, agencies procure billions in products and services from a… more
- City of New York (New York, NY)
- …operating procedures on software and hardware deployments, account administration, and helpdesk tasks. Provides support related to testing and deployment of ... operating system and application security patches on workstations, laptops and thin clients. Handle escalated customer support issues efficiently keeping customer satisfaction high. Deliver, setup, and configure end-user desktop & laptop computer hardware,… more
- STELLAR SERVICES (New York, NY)
- …environment + Ability to prioritize urgent requests and multitask + Helpdesk experience preferred + Experience working in a document management platform ... strongly preferred - proficient in Asite is a plus + Proficient in SQL a plus more