- Michaels (Grand Rapids, MI)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - GRAND RAPIDS-GRANDVILLE, MI Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Wilson Language Training (Lansing, MI)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join our...health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- Ford Motor Company (Lansing, MI)
- …of movement to everyone. Are you passionate about creating a seamless, personalized customer experience across multiple touchpoints? Do you have the drive to ... innovators, creators, and technicians and searching for a Product Manager , Customer Identity who will help to...apply your expertise in identity management, data integration, and customer experience to solve one of the… more
- Rocket Software (Lansing, MI)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- People Driven Technology, Inc (Byron Center, MI)
- …revenue, building lasting relationships with both customers and strategic partners. The Customer Success Manager (CSM) is a passionate and results-driven ... or equivalent work experience . * 3+ years' experience in a customer success, project management,...need reasonable accommodations because of a disability for any part of the employment process, please contact the recruiter… more
- Highmark Health (Lansing, MI)
- …:** Highmark Inc. **Job Description :** **JOB SUMMARY** **Fully Remote - Part Time - Weekends Required.** This job implements the effective utilization management ... to improve provider performance/satisfaction and member satisfaction. Responds to customer inquiries and offers interventions and/or alternatives. **ESSENTIAL RESPONSIBILITIES:**… more
- J&J Family of Companies (Lansing, MI)
- Johnson & Johnson is recruiting for a field-based Site Activation CAR-T Senior Manager , Cell Therapy Experience Lead to support the United States. This is a ... Johnson, we all belong. The Site Activation CAR-T Senior Manager , Cell Therapy Experience reports into the...to shape and deliver a team comprised of field-based customer facing Cell Therapy Experience Leads (CTELs)… more
- Guardian Life (Lansing, MI)
- …knowledgeable of governing regulations and medical terminology. + Previous case management, customer service or call center experience desired **Salary Range** ... While they say the customer should always be the main focus of...they do. **Position Objective** : The FML Claims Case Manager II is responsible for proactively managing Leave of… more
- Norstella (Lansing, MI)
- …Marketing to ensure alignment on roles, responsibilities and deliverables to aid improved Customer Experience & maximise engagement effectiveness. + Act as a ... Manager , Client Success Company: Norstella Location: Remote, United...process improvements or tools required to enhance employee &/or Customer experience . + Act as the Voice… more
- Signet Jewelers (Grand Rapids, MI)
- …of life-time relationships with customers and the delivery of a best-in-class customer experience . Vision and Purpose: Communicates performance expectations and ... Express Love in new and engaging ways. Jared is part of Signet Jewelers, a purpose-driven company who believes...for ensuring team members, and self, deliver an exceptional customer experience every time through training, … more
- Advantage Solutions (Grand Rapids, MI)
- …years of experience in Administrative Sales Assistant, Administrative Assistant, or Customer Service Representative + 5+ years of supervisory experience in ... **Summary** **Administrative Manager ** At our Company, we grow People, Brands,...experience in Administrative Sales Assistant, Administrative Assistant, or Customer Service Representative 5+ years of supervisory experience… more
- State of Michigan (Dimondale, MI)
- Engineer Manager Licensed 14 (Intelligent Traffic System Manager ) Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4764470) Apply Engineer ... Manager Licensed 14 (Intelligent Traffic System Manager ) Salary $45.75 - $66.18 Hourly Location Dimondale, MI Job Type Permanent Full Time Job Number… more
- Broadcom (Lansing, MI)
- …you will serve as a trusted advisor, driving a cross-functional, unified customer experience using your technical, communication, and collaboration skills to ... will you be performing on a regular basis? As part of the Technical Adoption Manager team,...you perform the following: + Leverage your proven work experience in customer -facing positions (eg TAM, Solution… more
- Monro Muffler/Brake (Grand Rapids, MI)
- …test drives. Profile Summary: + Guest and team focused mindset with extensive experience in customer -facing, customer -centric environments + Excellent verbal ... Range: $57,000 - $70,000 per year - Based on experience . This role is eligible for additional compensation and...you like working on cars; if you enjoy being part of a team, solving problems, and building guest… more
- Comerica (Lansing, MI)
- …* Approve transactions within authorities. * Manage the execution of opening/closing procedures. Customer Experience : * Lead, manage and coach team to be able ... Bank Manager What we can offer you: * Career...Resolve complex customer complaints. * Impact the customer experience by leading, managing, and coaching… more
- ProSmile (Lansing, MI)
- …new technologies and systems required Knowledge and Skills/Expected Competencies: + Work experience in an administrative function and/or customer facing role ... Job Title: Assistant Dental Office Manager Department/Location: Operations Reports to: Regional Vice President...growth and success. We offer competitive pay based on experience with a great benefit package. As an Assistant… more
- Ford Motor Company (Lansing, MI)
- …customer problems. The solutions you help to champion will create an elevated customer experience . This position is posted as 'remote' unless the selected ... **Group Product Manager ** We are the movers of the world...to ensure alignment and timely delivery of product milestones. ** Customer Experience :** + Champion the customer… more
- American Heart Association (Grand Rapids, MI)
- …accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You ... American Heart Association has an excellent opportunity for a **Sr. Product Manager , Fundraising** **. (flexible work arrangement available)** As the Sr. Product … more
- Ford Motor Company (Lansing, MI)
- …data and feedback, you will work to define new digital products to enhance the customer experience . + Work with a team to define product artifacts (PRDs, PRFAQs, ... **Integrated Services - Digital Product Manager ** We are the movers of the world...the products we build will meet and elevate our customer 's experience . _This position is posted as… more
- WOW! (Lansing, MI)
- …externally, and partner with other WOW team members to ensure a seamless, end-to-end customer and partner experience + Meet and exceed specific growth targets at ... **WOW! is currently hiring a Residential MDU Account Manager !** The **Account Manager -MDU** (Multi-dwelling Unit) position is responsible for driving growth of… more