- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- The Senior Customer Service representative is responsible for providing leadership and coaching a team of Customer Service Agents, with the goal ... + Perform regular monitoring of calls and provide coaching and feedback to customer service representative staff. + Perform tasks to assure service … more
- State of Michigan (Lansing, MI)
- …also possess strong leadership skills. This position serves as a senior Human Resources Customer Service Representative (HR CSR) in the MI HR Service ... Human Resources Customer Service Representative 9 Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/5178629) Apply Human Resources … more
- Molina Healthcare (Grand Rapids, MI)
- …healthcare policies and procedures while achieving the highest level of customer service . **KNOWLEDGE/SKILLS/ABILITIES** + Under general supervision, responsible ... provider issues that may cross departmental lines and involve Senior Leadership. + Serves as a subject matter expert...healthcare setting. **Required Experience** + 3 - 5 years customer service , provider service , or… more
- Cardinal Health (Lansing, MI)
- …administration, customer orders, and problem resolution. **_Job Summary_** The Representative II, Customer Service Operations processes orders for ... **_What Customer Service Operations contributes to Cardinal...in an order. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health… more
- Cardinal Health (Lansing, MI)
- …business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for ... **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer … more
- Cardinal Health (Lansing, MI)
- …in problem-solving, research and problem/dispute resolution. **_Job Summary_** This Bilingual Representative II, Customer Service Operations is responsible ... **_What Customer Service Operations contributes to Cardinal...instruction on new assignments + Consults with supervisors or senior peers on complex and unusual problems **Anticipated hourly… more
- Cardinal Health (Lansing, MI)
- …issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for ... any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service… more
- Concentrix (Lansing, MI)
- …and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place ... for you! As a remote Customer Service Representative , you'll join...referring them to published materials, secondary sources, or more senior staff. + The ability to de-escalate situations and… more
- Molina Healthcare (Grand Rapids, MI)
- …Molina healthcare policies and procedures while achieving the highest level of customer service . **KNOWLEDGE/SKILLS/ABILITIES** This role serves as the primary ... policies and procedures while achieving the highest level of customer service . + Conducts regular provider site...they arise, making an assessment when escalation to a Senior Representative , Supervisor, or another Molina department… more
- Capital One (Lansing, MI)
- …robust pipeline of new sales opportunities, and cultivating complex external relationships. The Senior Manager will act as the lead representative to identify ... Senior Principal Relationship and Business Development Manager (Remote-Eligible) We are currently looking for a Senior Principal Relationship and Business… more
- Trinity Health (Walker, MI)
- …and multi-task in a diverse, fast paced environment. + Demonstrates excellent customer service . + Prepares monthly accounting entries, including support, for ... Ministry ("HM") and Market Record to Report ("R2R") shared services area. The Senior Accountant is expected to demonstrate problem solving skills as related to… more
- RTX Corporation (Lansing, MI)
- …**What You Will Do:** The GTF MRO network has an opportunity for an Senior Manager, GTF Serviceable Material Integration to be part of the Network Execution team. ... Network to achieve Gate 3 (assembly) start targets supporting customer commitments. You will be a key team member...Chain (ASC) Supplier Performance to escalate if DSP (Designated Service Provider) TAT performance does not meet Gate 3… more
- City National Bank (Lansing, MI)
- …and referrals from existing customers, providing the CNB exemplary level of service , identifying and promoting solutions to customer needs, and maintaining ... *RELATIONSHIP MANAGER SENIOR CB* WHAT IS THE OPPORTUNITY? Develops and...of product solutions to client needs. Provides responsive, quality service . Approves transactions within delegated authority. Manages overall relationship… more
- SolomonEdwards (Lansing, MI)
- **About Us** SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and technology consulting and ... and collaborative individuals who can help us deliver exceptional client service . For more information, visit **SolomonEdwards** **Position Summary:** We are seeking… more
- Oracle (Lansing, MI)
- …OCI (Oracle Cloud) AI Infrastructure Innovation team is seeking a Senior Principal Performance Engineer to lead end-to-end performance strategy and engineering ... layers. Establish KPIs and benchmarking methodologies; build and maintain representative workloads and reproducible benchmarks. Drive systemic improvements to … more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …+ Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service . + Demonstrates better than average understanding of military ... Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an advanced ability to… more
- Lumen (Lansing, MI)
- …**The Role** Provide technical direction and definition of Lumen's Network as a Service (NaaS) implementation across a broad range of network and applications. This ... development methodologies. This role will serve as a primary representative for a product's implementation on the network automation...external consumers to align to the Network as a Service vision and methodology. Will be expected to contribute… more
- The Gleason Works (Grand Rapids, MI)
- …interdependent with customer personnel, 3rd party electricians, mechanics, millwrights, senior Gleason service or application engineers and other skilled ... plants. + Continuously improve personal and technical skills to service machines to customer 's satisfaction by keeping...ENVIRONMENT PHYSICAL DEMANDS The physical demands described here are representative of those that an employee must meet to… more
- Molina Healthcare (Lansing, MI)
- …with Molina healthcare policies and procedures while achieving the highest level of customer service . **Job Duties** This role serves as the primary point ... policies and procedures while achieving the highest level of customer service . * Resolves complex provider issues...they arise, making an assessment when escalation to a Senior Representative , Supervisor, or another Molina department… more
- Sunrise Senior Living (Grand Rapids, MI)
- **When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will ... meaningful ways to serve, grow, and shine together.** **Sunrise Senior Living was again certified as a Great Place...of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of… more