- Canon USA & Affiliates (IA)
- **About the Role** Canon ITS is seeking an experienced and dedicated Customer Escalation Representative to join our exceptional team of courteous and ... what makes Team Canon great! This position offers: - Remote work style - Paid orientation and training -...- 7:00 pm EST **Your Impact** As a Canon Customer Escalation Representative , you'll: -… more
- Access Dubuque (Dubuque, IA)
- Care Team Representative , Part -Time Weekend **Sedgwick** 1 Positions ID: R53799 Posted On 12/11/2024 **Job Overview** Taking care of people is at the heart of ... Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Care Team Representative , Part -Time Weekend **Part-Time Weekend Positions - May...shift** 18 Hours a Week Training is done by remote video, and training days will include a weekday… more
- Sedgwick (Cedar Rapids, IA)
- …to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Care Team Representative , Part-Time Weekday **Part-Time Weekday Positions** 18 Hours a Week Training ... is done by remote video, and training days are Mon thru Wed,...Memphis TN, Southfield MI, Orlando FL.** **Entry-level, Care Team Representative ** Are you looking for an impactful job requiring… more
- UNUM (Des Moines, IA)
- …front-line service professional role is accountable for in force service execution, customer relationship management, and service. This is the first point of contact ... education and sharing the value to improve adoption, utilization, and overall customer satisfaction. + Develop, strengthen, and build deep relationships with plan… more
- Fujifilm (Des Moines, IA)
- …daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve ... and effective communications with management team to escalate issues and customer concerns. Performs the administrative duties associated with the job, including… more
- Ryder System (Des Moines, IA)
- …on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing recommendations and initiating necessary corrective actions to ... requirements. Manage project activities for network services in alignment with business/ customer "Go Live" schedules. + Providing overall third level IT Network… more
- HealthEdge Software Inc (Des Moines, IA)
- …development, maintenance, and execution of client facing education services **Enhancement/Issue Escalation ** + Manage issues, questions, inquiries of Tier 1 and ... 2escalation + Serve as escalation point for critical client needs aswarranted. + Lead diagnosis and resolution of escalated and more involved/complex client problems… more
- TekSynap (IA)
- …support for forward deployed survey and installation teams. + Act as escalation point for Task Order Network Engineering and NOC teams. **REQUIRED QUALIFICATIONS** ... complex USAF bases under a single centralized architecture and management framework. + Customer Focus - Dedicated to meeting USAF/HNI customer expectations; uses… more
- Guardian Life (Des Moines, IA)
- …if applicable + Complimentary 1:1 financial guidance with a licensed Fidelity representative **Time Off and Remote Work** + Flexible work arrangements ... While they say the customer should always be the main focus of...+ Identifies potentially fraudulent cases. + Follows the designated escalation process to the Nurse Case Manager as applicable.… more