- The Hertz Corporation (Des Moines, IA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Des Moines, IA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Michaels (Coin, IA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - CIN-KENWOOD, OH Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Oracle (Des Moines, IA)
- …satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the customer ... **Job Description** The Oracle Health Customer Success Manager is responsible for... accounts with a focus on continuous improvements to customer utilization and experience , facilitating contract renewals,… more
- Leggett & Platt, Incorporated (Iowa City, IA)
- …experience present * Min of 5-7 years experience as an Account Manager or comparable business experience ( customer -facing roles) * Proven track record ... Global Business Manager " Date:Dec 8, 2025 Location: Iowa City,...Work Furniture business brings an intense focus on the customer , innovation, world-class manufacturing capabilities, and a global footprint… more
- Coinbase (Des Moines, IA)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Tractor Supply Company (Iowa City, IA)
- …of operations to the Store Manager . Duties include delivering a Legendary Customer Experience , providing leadership and direction to the store team, and ... Assistant Manager **Overall Job Summary** The Assistant Store ... that differentiates from the competition. + Champion the Customer Experience in the store and execute… more
- Bridgestone Americas (Dubuque, IA)
- … experience . + 1 year of service manager or service writer experience . + Problem solving - customer complaints. + Aptitude to manage inventory, ... repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between...will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team.… more
- Capital One (Des Moines, IA)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Liberty Utilities (Keokuk, IA)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- Capital One (Des Moines, IA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Hilton (Des Moines, IA)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence_ **Location:** _null_ **Requisition ID:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- Robert Half Technology (Des Moines, IA)
- …call center focused on federal and state servicing, including inbound/outbound calls, customer experience , and default prevention. MUST HAVE: * A call ... Description PERMANENT POSITION: Customer Service Call Center Manager -...center leader (inbound/outbound) who brings hands-on supervisory experience -CALL CENTER EXPERIENCE non-negotiable. * A problem… more
- SHI (Des Moines, IA)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- UKG (Des Moines, IA)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- UKG (Des Moines, IA)
- …expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise ... modules. **Preferred Qualifications:** * Proven track record of building and growing customer relationships in an Enterprise territory. * Experience building… more
- ISC2 (Des Moines, IA)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- Cornerstone onDemand (Des Moines, IA)
- …(eg AI-based automation, omnichannel communications, Self-service knowledge bases, CRM and Customer experience analytics) + **White Glove & Proactive Support:** ... **About the Role:** As a Senior Customer Support Manager , you will lead...role aligned experience required. + 6+ years experience in customer support/operations roles, with at… more
- Acosta Group (Des Moines, IA)
- ** Customer Manager Associate** **General Information** **Company:** ACO-US **Location:** DES MOINES, Iowa, 50332 **Ref #:** 72758 **Pay Rate:** $ 22.50 ** ... Experience /skills and/or location may influence position wage rate** **Range...Time Off (PTO) program **Description and Requirements** The Associate Customer Manager (ACM) is responsible for managing… more
- Oracle (Des Moines, IA)
- …features, capabilities, and best use is highly desired. + 7+ years of customer -facing experience as a business practitioner and communicator. + 4+ years ... for your customers. Building and fostering relationships with key customer stakeholders (executives, business & IT leaders, influencers, and...of proven experience in ERP SaaS + Proven ability to utilize… more