- Conduent (IA)
- …a culture where individuality is noticed and valued every day. ** Remote - Call Center Customer Service Representative** **Medicaid Member Support - Tier ... full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality… more
- Conduent (IA)
- …individuality is noticed and valued every day. ** Remote - Bilingual Spanish Call Center Customer Service Representative ** **$17.00/ Hourly** **Paid ... full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality… more
- Molina Healthcare (Cedar Rapids, IA)
- …This position will help preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent ... **Required Experience** 1-3 years of progressive work experience in Quality Assurance/Auditing, Call Center , or Customer Service. **Preferred Education**… more
- Conduent (IA)
- …difference and be part of a culture where individuality is noticed and valued every day. ** Remote Call Center Representative** Our call center ... associates are members of a supportive team. Your excellent customer service and communication skills will help us create...calls per day. Hours of Operation: 24/7 **About the Call Center Representative role:** High speed internet… more
- US Bank (Des Moines, IA)
- …CST. The schedule will consist of two evening shifts and three day shifts. As a Call Center Customer Service Collector, you are the first point of Contact ... 4 weeks 8:00am -5:00pm CST **Schedule after training** : Remote - Ability to work Monday through Saturday, 7am...Pension Plan **What is it like to be a Call Center Customer Service Collector**… more
- Mass Markets (IA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- The Hartford (IA)
- …and integrity. Our customer -centric approach guides all our actions. We place the customer at the center of everything we do. Our team fosters open ... that promotes collaboration and continuous improvement. WORK FORMAT This position is 100% remote . If you reside within commutable distance to Hartford, CT or San… more
- Mass Markets (IA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... answer customer questions + Create and maintain customer CRM records with accurate call details...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (IA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Conduent (IA)
- …Must have a High School Diploma, or equivalent. + Six months minimum experience in call center , customer service and/or dispatcher experience. + Customer ... helping customers solve problems?_ Our company is currently hiring ** Remote Customer Service Representative** $14.00 HR **_Great...equipment. **Preferred Qualifications** : + 1+ years of previous call center experience **Must live in the… more
- Mass Markets (IA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Sharecare (Des Moines, IA)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers,… more
- TEKsystems (Des Moines, IA)
- Customer Service Representative 100% Remote - MUST...HAVE: -HS Diploma or GED required -6 months+ of call center experience in your most recent role ... Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Mar 18,… more
- Cognizant (IA)
- …a fast-paced, changing environment, handling a wide variety of tasks **Requirements:** + Call center experience required, banking experience is desired + High ... reviewing your application! **Job Overview:** We are looking for a dedicated Customer Service Representative. You'll be working in the Service Group Client Services.… more
- Principal Financial Group (Des Moines, IA)
- …experience, training, military experience, and education. + Experience working within call centers, customer service and/or dental insurance experience ... **What You'll Do** As a ** Customer Experience Specialist 1** in our dental insurance contact center , you will be handling inquiries from our customers related to… more
- Sharecare (Des Moines, IA)
- …a customer service environment, required + At least one year of experience in a customer service or call center environment or a minimum of 2 years ... interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their...via phone, email, and text + Assist in inbound call center as needed **Specific Skills/ Attributes:**… more
- Access Dubuque (Dubuque, IA)
- …eligibility audits, consumerism engagement tools and medical management. All supported by a customer service call center staffed by licensed agents to ... SISCO TPA Sales Executive (Fully Remote ) **Cottingham & Butler/ SISCO** 1 Positions ID:...targets + Successfully create business from new and existing customer accounts + Manage complex negotiations with senior-level executives… more
- Molina Healthcare (Des Moines, IA)
- …Nurse Practitioners + Understands and strives to meet or exceed call center metrics while providing high quality consistent customer service + Removes ... Associate's degree or equivalent combination of education and experience **Preferred Experience** + Customer Service/ Call Center experience in health care or… more
- Mass Markets (IA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Molina Healthcare (Des Moines, IA)
- …with suggested solutions. + Achieves individual performance goals as it relates to call center objectives. + Assists with training needs of employees as ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the...to address deficiencies and negative trends. + Provides exemplary customer service to customers including members, co-workers, vendors, providers,… more