- Conduent (IA)
- …difference and be part of a culture where individuality is noticed and valued every day. ** Remote Call Center Representative ** Pay Rate is $16.00 an ... problems and delivering solutions? If so, this role is for you! **About the Remote Call Center Representative role ** As a Customer Experience team… more
- Conduent (IA)
- …and be part of a culture where individuality is noticed and valued every day. ** Remote Call Center Representative ** **_When applying, please use computer ... key to our clients' success. A few of the questions you may receive as a Call Center Representative are the following: + Can you support and assist me with… more
- TEKsystems (Des Moines, IA)
- …up-to-date knowledge of all programs and systems. Must have 1+ year of Call Center Experience Benefits: Eligibility requirements apply to some benefits and ... TEKsystems has a new and exciting Remote Customer Support opportunity in Des Moines, Iowa* must reside within 40 miles* Monday-Friday 8:00 am- 5:00 pm Essential… more
- Conduent (IA)
- …difference and be part of a culture where individuality is noticed and valued every day. ** Remote Call Center Representative ** Pay Rate is $16.00 an hour ... days of employment, and we also provide you with computer equipment. Join our Remote Call Center Representative Team! **Responsibilities for Remote … more
- Conduent (IA)
- …a full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality ... of a culture where individuality is noticed and valued every day. ** Remote - Customer Service Representative ** **$16.00/ Hourly** **Paid Training** **Equipment… more
- Conduent (IA)
- ** Remote Call Center Customer Service Representative ** **Medicaid Member Support - Tier 1** **For The State of Kentucky** ( You Do Not Need to Reside in ... MD, MV, MA, MT, ND, NH, NY, SD, WA,** ** Remote - Customer Service Representative ** **$16.50/ Hourly...professionally. + Employee Discounts through PerkSpot. **About the Role** Call center representatives answer multiple call… more
- Conduent (IA)
- ** Remote Call Center Customer Service Representative ** for The State of Kentucky ( **must live in Kentucky** ) $16.50 per hour Equipment provided ... be able to thrive both personally and professionally. **About the Role** Call center representatives answer multiple call types focused on assisting KY… more
- Mass Markets (IA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurricane disaster relief needs. Candidates accepted for this… more
- Mass Markets (IA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call handling + Follow the… more
- Mass Markets (IA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW REMOTE INSURANCE CUSTOMER SERVICE AGENT (UNLICENSED) We are...sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION… more
- Mass Markets (IA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... outbound contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research… more
- Conduent (IA)
- …on a full understanding of program requirements. **Requirements** Basic understanding of a call center environment in a customer service role and quality ... part of a culture where individuality is noticed and valued every day. ** Remote - Bilingual Spanish Customer Service Representative ** **$17.00/ Hourly** **Paid… more
- Teleperformance USA (IA)
- …have a dedicated workspace free of distractions **What We Prefer** + 6 months Call Center experience + Logical problem-solving skills + Availability to work ... sensitively + Aim to resolve issues on the first call by being proactive + Appropriately communicate with customers...**Teleperformance is an Equal Opportunity Employe** r **Job Locations** _US- Remote | US-AZ | US-AR | US-CT | US-DE… more
- Humana (Des Moines, IA)
- …or Bachelor's Degree + Previous healthcare experience + Previous inbound and/or outbound call center experience **Scheduled Weekly Hours** 40 **Pay Range** The ... help us put health first** The Consumer Service Operations Representative 2 represents the Dual Eligible Outreach Department by...are inputting information captured by the member during the call and updating in the various systems we use… more
- Elevance Health (West Des Moines, IA)
- …provide an equivalent background. **Preferred Skills, Capabilities & Experiences:** + Outbound call center experience preferred. + Sales experience preferred. + ... Representative I** **Location :** This is a remote position. Candidates must live within 50 miles of...outlining program features/value and explaining available services. + Records call details and utilize call scripts as… more
- Mass Markets (IA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... Do you know what it means to "Pair a Remote "? + Trouble shoot data, video, and voice (VoIP...(VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call… more
- Molina Healthcare (IA)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle inbound calls for… more
- HomeSafe Alliance (Des Moines, IA)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...customers, internal colleagues, and external partners. + Ensures first call resolution through problem solving and effective call… more
- HomeSafe Alliance (Des Moines, IA)
- … environment remotely. + The role requires strong business acumen of a REMOTE contact center and customer relationship reporting and understanding and ... processing customer orders. + May function as a designated representative for designated accounts. + May lead and train...interpreting trends of contact center metrics (ie, Average Handle Time, After … more
- Humana (Des Moines, IA)
- …The WFM Analyst - Scheduling will manage all scheduling processes in support of call center operations to achieve optimal resource utilization in accordance with ... performance goals and objectives. This position requires analysis of call center workload and schedule generation utilizing...to ensure effective and efficient use of resources. **Location:** Remote US **Shift:** An 8 hour shift between 8:30AM… more