- Hills Bank (Cedar Rapids, IA)
- …needs-based cross-selling, etc. + Work within defined banking processes, such as customer service expectations, the 5 Step Retail Banking Conversation Model, ... all procedures are properly followed. + Handle maintenance and service requests and customer inquiries regarding existing...consistent, positive experience for customers and success for your branch team. + Utilize the bank's Customer … more
- Hills Bank (Hills, IA)
- …Make outbound calls to verify transaction activity with account holders. + Provide superior customer service by being a resource for both internal and external ... the victim of a scam. + Assist in ongoing Branch support and staff training as needed. Fraud Review...a two-year college or technical school or two years customer service and banking experience, or the… more
- Hills Bank (Hills, IA)
- …'s degree (AA) from a community college or technical school, or 2-5 years customer service and banking experience, or the equivalent combination of education and ... benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so...Credit Cards. + Complete processing for lock box and branch capture items. + Complete maintenance, check back and… more