- Mass Markets (Dallas, TX)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Dallas, TX)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... activity and development of 15-25 representatives within a complex call center environment. In this role, you...direct reports. You will also work closely with the Operations Manager , ensuring the overall adherence to… more
- Omnicell (Dallas, TX)
- …within the team. + **Execute:** Ensure 24/7 coverage of Technical Assistance Center operations with appropriately trained staff. Implement best practices, ... As the Senior Technical Assistance Center (TAC) Manager at Omnicell, you...at least five years' direct applicable experience in a contact/ call center /tech support leadership role. **Preferred Qualifications:**… more
- Surgery Care Affiliates (Dallas, TX)
- …+ Assist GD, Regional Quality Coordinator, Regional Quality Leaders and center -based Quality Coordinators with quarterly meeting/ call agenda and meeting ... preferred. + A minimum of five years' experience in the Ambulatory Surgery Center (ASC)/Surgical Hospital industry and ASC operations , to include experience… more
- Truist (Arlington, TX)
- …the following job description:** Responsible for directing multiple Truist Care Center Departments and/or Teams providing direct frontline leadership and support ... through exceptional client service and create a differentiating client experience for care center teammates. 2. Partner with other Care Center Managers to ensure… more
- PNC (Dallas, TX)
- …environments and Verint Call Recording solutions. 3. Strong understanding of call center operations and technologies. 4. Excellent problem-solving skills ... the ability to work in a team. 6. Relevant certifications in Verint and/or other call recording solutions and call center technologies. PNC will not provide… more
- ARAMARK (Dallas, TX)
- …to each candidate?s career track. For the thousands of students and recent grads that call Aramark home, we provide a place to grow, advance, and impact lives across ... and investigations with the support of the next level manager and human resources. + Manages a team of...or background in hospitality, customer service, food service, facilities, operations , or sales + Relevant coursework or work experience… more
- Baylor Scott & White Health (Dallas, TX)
- **Position Overview:** The Genesys / Cisco Operations Manager will oversee the daily operations and strategic management of Genesys and Cisco communication ... involves ensuring the effective performance, availability, and security of contact center technologies, managing a team of IT professionals, and coordinating with… more
- Fresenius Medical Center (Dallas, TX)
- …Ensure provision of quality patient care while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements ... is required. + Must be available as a full-time employee and provide on- call coverage when necessary. + Demonstrated leadership competencies and skills for the… more
- American Airlines (Dallas, TX)
- …American Airlines Credit Union. The role is responsible for the daily building operations , maintenance and security for the Credit Union headquarters building in Ft. ... Worth, Texas and the Credit Union's Disaster Recovery Center located in Irving, Texas. **What you'll do** +...ensure compliance and regulatory requirements are met + Provide on- call support (24x7) to respond to critical issues outside… more
- Encore (Grapevine, TX)
- …while ensuring the utmost in client satisfaction. This position reports to a Project Manager , Operations Manager , Operations Director, or Director, Event ... in other employees. * Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed. Event Supervision *… more
- Advancial (Dallas, TX)
- …employees consistent with the Credit Union's mission and philosophy. Assists the Member Service Center Manager or other members of the Contact Center ... Supervises Lending Services Member Service Representatives (MSRs) in the Member Service Center (MSC). Responsible for overseeing the lending functions of the MSC… more
- Encore (Coppell, TX)
- …a cohesive team. The Exhibit Service Rep, CSC reports to the Manager , Exhibit Services. **Key Job Responsibilities** **_Customer Service_** + Manages customers' ... concerns in a timely manner. + Escalates complaints to Manager , Exhibit Services. + Ensure CRM and ordering systems...to date. + Works closely with Encore Sales and Operations department heads ensuring successful execution of the exhibit… more
- Encore (Arlington, TX)
- …providing guidance, direction, and assistance. Will manage power equipment, operations and maintain customer relationships regarding power distribution services, ... planning, estimating, and design. This role will report to Area Manager , Power Distribution. **Key Job Responsibilities** Equipment Operation * Timely and… more
- Chewy (Richardson, TX)
- …and implement best practices in workforce management and scheduling. + Work closely with call center operations , human resources, and other departments to ... **Our Opportunity:** The Workforce Management Scheduling Manager is responsible for supervising the scheduling team...Supervise the creation and maintenance of schedules that balance call center staffing needs with employee availability… more
- Quality Technology Services, LLC (Fort Worth, TX)
- …+ Updates customers space/location and key inventory logs + Works closely with the Operations Service Center to resolve ticketing issues and functions as an ... place to grow your career! (https://vimeo.com/727409140/ff26de87d4) The **Federal** **Security Manager ** will be responsible for providing a visual security presence… more
- Citigroup (Irving, TX)
- …ask the right questions + Experience working in an IT Operations Command Center or Network Operations Center (NOC) for large enterprises **Preferred ... can make the difference within Citi?** The position, "Incident Manager " provides a career opportunity by managing and driving...Experience working in an IT Operations Command Center or Network Operations Center … more
- Fresenius Medical Center (Dallas, TX)
- …improvement activities that enhance patient care outcomes and program operations . **PRINCIPAL DUTIES AND RESPONSIBILITIES:** All duties and responsibilities are ... all essential functions under the direction of the Program Manager (PM) and with guidance from the Educator, Preceptor...meetings may be required. + Position requires participation in on- call rotation. (Night, Weekend or as defined by individual… more
- PNC (Dallas, TX)
- …remotely. Additional locations may be considered. As a Product Management Sr. Manager within PNC's Physical Security organization, you will report into a Physical ... multiple product sets utilizing traditional and emerging capabilities in technology, operations , and data analytics to offer customers a differentiated product… more
- Urology Clinics of North Texas (Dallas, TX)
- Practice Manager Float Job Details Job Location Call Center /Accounting/Pathology/IT - Dallas, TX Position Type Full Time Job Shift Day Description Job ... please visit www.urologyclinics.com and www.cancerclinicsofnorthtexas.com . Job Details The Practice Manager Float will spend the first 1-2 years of employment… more