- JPMorgan Chase (Plano, TX)
- …and secure operating environment where you-and the products you deliver-will thrive. As a Contact Center Infrastructure Engineering Lead , you will lead ... implementations of solutions for our firm's journey to AWS Contact Center in the Business Collaboration space....Chat Applications and their integration with AWS ecosystem. + Lead & Mentor the team of Engineers + Work… more
- Mass Markets (Dallas, TX)
- …/ year - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and development ... adherence to corporate policies and procedures Essential Duties + Lead a team of 15-25 entry-level front-line customer service...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support ... that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER AGENT (PART-TIME) We are looking for part-time call center agents to support inbound and outbound customer ... document and process customer claims in appropriate systems + Lead fact-finding discussions to determine the best options for...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Charles Schwab (Westlake, TX)
- …+ Build quality, long-term relationships with internal clients, HR Contact Center team members and business partners that lead toward effective collaboration ... service, one connection at a time. As an **HR Contact Center Associate** , you will have...the ability to implement agreed upon action steps that lead toward ongoing skill development and performance. **In addition… more
- Citigroup (Irving, TX)
- …resolve issues and execute administrative tasks. **Responsibilities:** + Architect role for Contact Center infrastructure + Responsible to understand solution in ... We'll enable growth and progress together. The Infrastructure Technology Lead Analyst is an intermediate level role responsible for...and or Genesys CX and process automation technologies + Contact Center as a Service (CCaaS) software… more
- Walgreens (Northlake, TX)
- …Center **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 4100 DALE EARNHARDT ... Lead IT Support Specialist Fulfillment ...Microsoft, Cisco or CompTIA + Experience at a distribution center or manufacturing environment + Knowledge of coding and/or… more
- Deluxe (Fort Worth, TX)
- Lead , design, develop, coordinate, and deliver training curriculum that develops the company's customer service and technical support skills in alignment with the ... in a training role required, preferably in a call center environment.* A minimum of 1 year experience in...in a training role required, preferably in a call center environment.* Knowledge of training methodologies including application of… more
- Mass Markets (Dallas, TX)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... and the health of the account. Essential Duties + Lead a team of 5-10 call center ...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Truist (Arlington, TX)
- …or equivalent education and related training or experience 2. Three years of client contact center experience or three years of combined leadership experience in ... Specific activities may change from time to time. 1. Lead with Truist Purpose, Mission and Values to deliver...escalation support role 3. Thorough knowledge of branch and/or contact center procedures, policies, etc. 4. Proficiency… more
- Valvoline (Coppell, TX)
- …of the Service Center Manager. You are responsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil ... Support the SCM with inventory, labor management, and financial performance of the service center + Mentor, lead , and train the team to optimize their… more
- The University Of Texas At Dallas (Dallas, TX)
- …to the mission of the Callier Center is expected as is the ability to lead with humility and integrity. Overview of The Callier Center The mission of the ... in creating a collaborative, open-minded and trust-filled environment that supports the Callier Center . The candidate should possess a high level of respect for all… more
- Truist (Arlington, TX)
- …education and related training or experience 2. Five-to-seven years of client contact center experience and/or client-facing financial services 3. Five years ... scope of assigned authority Preferred Qualifications: 1. Supervisory/management experience in a contact center environment 2. Completion of an advanced degree or… more
- Black & Veatch (Fort Worth, TX)
- ** Lead and Copper Regional Lead - Charlotte,NC** Date:...people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, ... talents and perspectives to use. \#LI-CG1 **The Opportunity** The LCRR Regional Lead serves in a seller-doer role, growing opportunities and leading the project… more
- Allied Universal (Richardson, TX)
- …perks. Allied Universal Technology Services is hiring for a Security Intervention Specialist Lead at our Monitoring and Response Center (MaRC). **The primary ... is to monitor the assigned customers, document any activity, contact support systems in the event of an emergency,...all operators on their designated shift. In addition, the Lead is to ensure goals are being met and… more
- Methodist Health System (Dallas, TX)
- …strategies that create and maintain a positive image of Methodist Charlton Medical Center for patients and community members. The director serves as an active member ... with the corporate public relations and marketing team. The director will lead community relations efforts by planning and implementing community events that benefit… more
- Arup (Dallas, TX)
- …using imagination and technology to shape a better world. We're looking for a Data Center Leader to continue to grow our data center design offering. This ... client-facing, business development and project leadership skills. Arup's data center and mission-critical specialists are innovators in technological facilities,… more
- Black & Veatch (Fort Worth, TX)
- **Regional Conveyance Lead ** Date: Sep 18, 2024 Location: Dallas, TX,..._are_ Black & Veatch. We put them at the center of everything we do and empower them to ... technical presentations, and workshops + Serve as Regional Conveyance Lead responsible for development of new business, supporting project...any and all users. If you would like to contact us regarding the accessibility of our website or… more
- Hilton (Dallas, TX)
- …a hospitality company with an award\-winning culture\. On the Software Engineering \- Contact Center team reporting to the Director Principal Platform Architect, ... the hospitality industry around the world\! As a Senior Lead Salesforce Engineer, you will bring your technical skills...you will support projects including our Next Gen Contact Center Platform, Reservation and Booking System,… more
- Elevance Health (Grand Prairie, TX)
- **Pharmacy Consultant** **CarelonRx - Call Center ** **Location:** This position will work a hybrid model (remote and office). The ideal candidate will live within 50 ... lens, to deliver member-centered, lasting pharmacy care._ The **Call Center ** **Pharmacy Consultant** is responsible for supporting disease management programs… more