- Ryder System (Dallas, TX)
- …by clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Customer Engagement Manager (CEM) position is ... assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed… more
- Wolters Kluwer (Dallas, TX)
- …days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing ... or a related role, with a focus on strategic or enterprise-level customer engagement and value realization + Healthcare Landscape preferred + In-depth knowledge… more
- ServiceNow, Inc. (Addison, TX)
- …world work better for everyone. **What you get to do in this role:** As a Customer Engagement Manager , you will be responsible for managing key internal and ... of 12 years of high-tech/SaaS industry experience + 8+ years in Customer Engagement roles + Prior experience with implementing or supporting ServiceNow products… more
- Guidehouse (Lewisville, TX)
- …in an EM ( engagement management)/business process improvement capacity, preferably as an Engagement Manager from a previous firm; OR a Masters degree with a ... in an EM ( engagement management)/business process improvement capacity, preferably as an Engagement Manager from a previous firm. Years of experience can be… more
- ServiceNow, Inc. (Addison, TX)
- …world work better for everyone. **What you get to do in this role: ** The Engagement Manager is accountable for the on time, on budget delivery of the defined ... Account Team, partner and customer to understand the customer and the engagement ; including business challenges, key stakeholders, issues and business value… more
- ServiceNow, Inc. (Addison, TX)
- …work better for everyone. **What you get to do in this role:** The Principal Engagement Manager oversees the on time, on budget delivery of the defined solution ... Account Team, partner and customer to understand the customer and the engagement ; including challenges, partners, issues, and value being delivered. +… more
- S&P Global (Dallas, TX)
- …in a supportive and collaborative environment. **Responsibilities and Impact:** The Client Engagement Manager can troubleshoot issues and navigate internally to ... other Market Intelligence business segments. You will join a customer -focused team led by a highly experienced management team...quickly provide resolutions. Client Engagement Managers are able to quickly identify the needs… more
- Amazon (Dallas, TX)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Deloitte (Fort Worth, TX)
- …way, at the right time. + High levels of continuous customer and user engagement . Conclusion The Product Manager plays a crucial role in ensuring the success ... Overview A Product Manager is a senior individual contributor responsible for...and leadership. + Customer -Centricity: Deep understanding of customer needs and engagement patterns, driving teams… more
- Intuit (Plano, TX)
- …You'll work across functions, influence key decision-makers, and drive game-changing customer engagement strategies. If you thrive in fast-moving, high-growth ... at scale and drive transformative impact? As an M2, Customer Success Manager (CSM) Leader at Intuit,...and customer success best practices. + Drive customer retention and expansion by developing scalable engagement… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- …resolution metrics. Ability to track and leverage these insights to improve customer engagement and loyalty. Escalation & Conflict Resolution Experienced in ... Customer Experience Senior Manager The Senior...identifying root causes, and implementing data-driven solutions to enhance customer engagement and satisfaction. What We Offer:… more
- Capital One (Plano, TX)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... While working within the Compliance Management Program framework, the Senior Manager is responsible for delivering quality results, providing compliance advice to… more
- Intuit (Plano, TX)
- …and ensuring they maximize the benefits of the Intuit platform. Your passion for customer engagement and your deep subject matter expertise in FMS products will ... Managed Firms. We are seeking a dynamic and enthusiastic Customer Success Manager to join our expanding... Customer Support, Product) to support customers. + Customer Engagement : Foster a collaborative and engaging… more
- Hilton (Dallas, TX)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...and other tasks to set expectations + Support Content, Engagement and Communications initiatives and provide support on leadership… more
- Proofpoint (Dallas, TX)
- …individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full ... maximizing renewals and add-on transactions. This is a post sales, customer -centric role in a fast-paced environment that demands interaction with enterprises… more
- Palo Alto Networks (Plano, TX)
- …feedback and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement : + Support engineers in solving complex customer ... Engineering, Product, and leadership teams. Work closely with the Business Operations Manager to ensure seamless service kick-offs + Oversee trend analysis on… more
- Molson Coors Beverage Company (Dallas, TX)
- …retail partners at our key national accounts. This position reports to the Sr. Manager Customer Marketing and works closely with Molson Coors sales teams, ... creating new legacies. **Crafted Highlights:** In the role of Customer Marketing Manager working in Dallas, TX...part of our culture and who we are + Engagement with a variety of Business Resource Groups, which… more
- Amazon (Dallas, TX)
- …SAP) - Experience with customer relationship management, especially C-suite level customer engagement - Experience with design of modern, scalable delivery ... challenges - Experience in IT consulting/management with IT Transformation in a customer -facing role - Experience in program or engagement management, leading… more
- SAP (Plano, TX)
- …engagements to one or more strategic accounts. In this billable role, the program manager works closely with the customer , the services account executive and ... to grow and succeed. What you'll do The Program Manager is responsible for managing and delivering strategic complex...program oversight via program and project reviews to affect customer success and serve as a mentor to project… more
- Amazon (Dallas, TX)
- …- Experience with customer relationship management, especially C-suite level customer engagement - Advanced technology degree or AWS Professional level ... Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team...and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect… more