- Methodist Health System (Dallas, TX)
- …Week :** Wednesday - Saturday **Work Shift :** **Job Description :** Your Job: The Help Desk Analyst provides quality IS related technical support with a high ... Availability to travel between campuses Your Job Responsibilities: * Adhere to Help Desk best practices and to shift scheduling. This includes volunteering to… more
- Berkshire Hathaway Automotive (Irving, TX)
- Berkshire Hathaway Automotive is seeking an IT Help Desk Technician to join the team. The IT Help Desk Technician is responsible for providing quality ... our Headquarters in Irving, Texas. Salary range is dependent on experience. Working hours: Our help desk is open from 7:30 am to 7:00 PM CST Monday to Friday and… more
- R2 Logistics (Dallas, TX)
- The Help Desk Tier I Analyst will provide end-user technical support for hardware/software installation/configuration and troubleshooting in a fast-paced ... sound knowledge of PC hardware and Windows Operating Systems (Windows 10). The Help Desk Tier I Analyst must be able to prioritize technical issues, while… more
- US Bank (Irving, TX)
- …at-all from Day One. **Job Description** US Bank is seeking an enthusiastic Help Desk Specialist with problem resolution and strong customer support experience ... software + Application development tools + Application delivery process + Help desk + Extensive experience in: + Hand-held device software + PC/workstation… more
- Robert Half Technology (Plano, TX)
- Description We are seeking a Help Desk Analyst to join our team in Plano, Texas. In this role, you will be expected to provide exceptional help desk ... offers a contract to permanent employment opportunity. Responsibilities: * Provide basic help desk troubleshooting to ensure efficient problem resolution *… more
- Robert Half Technology (Plano, TX)
- Description We are offering a contract to permanent employment opportunity for a Help Desk Analyst in Plano, Texas. As part of our team, you will be expected to ... perform basic help desk troubleshooting in a casual work environment. The role is very much centered around the use of Microsoft 365 and Active Directory, with a… more
- NCR Atleos (Frisco, TX)
- …maximize self-service availability for financial institutions and retailers across the globe. ** Help Desk Representative II** NCR Atleos makes ATM cash access ... as a liaison between Technical Support and other NCR Atleos personnel to help resolve escalated customer issues. + Process service tickets and maintain accurate… more
- Robert Half Technology (Dallas, TX)
- Description We are offering an opportunity for a Help Desk Analyst I in the construction/contractor industry, located in Dallas, Texas. This role is crucial to ... our team as it provides first-level technical support to end-users across the organization. The successful candidate will be responsible for resolving basic hardware, software, and network issues, ensuring exceptional customer service and timely problem… more
- NCR Atleos (Frisco, TX)
- …liaison between Technical Support, Account Managers and other Cardtronics personnel to help resolve escalated customer issues + Create, review and close tickets and ... maintain accurate customer records + Answer inbound calls from clients, customers, and external vendors + Ability to follow call tree to accurately transfer calls to the appropriate department based on the condition of the caller + Provide efficient… more
- The University of Texas at Arlington (Arlington, TX)
- …of growth and contribute as the university broadens its impact. **Job Summary** The Help Desk Analyst II will be responsible for ensuring an outstanding level ... faculty and staff in their university activities and by supervising the Help Desk technical support staff. Provide second-tier support to end users for personal… more
- The University Of Texas At Dallas (Dallas, TX)
- …Richardson Job Description: The Director of Student Support and Outreach manages the Graduation Help Desk ( GHD ) and other projects dedicated to student ... generated when students, faculty, and staff request support from the Graduation Help Desk . This role is expected to provide stellar customer service and ensure… more
- PrincePerelson & Associates (Plano, TX)
- …someone who has worked in cloud based IT applications and is able to provide general help desk and service desk support. We are also a fixed environment ... + Experience with SaaS integrations and Freshworks, JIRA ITIL Service Desk configuration/implementation + Experience deploying and managing OKTA or other identity… more
- CAE USA INC (Arlington, TX)
- …and/or related field professional experience. + 1-3+ years of relevant customer service/ help desk /troubleshooting experience for corporate end users. + Extensive ... applications, and deployment of new technology, working within a service desk ticket system maintaining service level agreements. Essential Duties and… more
- Aimbridge Hospitality (Dallas, TX)
- Job Summary The IT Manager is responsible for providing help desk support to the on-property team as well as researching and implementing technological strategic ... the end-user elevates overall technology acumen and leads to a less " help desk reliant" workforce. + Working with various departments to ensure smooth delivery… more
- Flexport (Dallas, TX)
- …across our office and an ambassador of employee security. + Work in conjunction with IT Help Desk on new hire workstation setup and office moves. + Admin support ... and passionate Workplace Coordinator for our growing team to help in building and scaling business expansion projects. PLEASE...office. Interested? Keep reading! **What you'll do:** + Front Desk Duties: Be the welcoming face of Flexport answering… more
- TEKsystems (Coppell, TX)
- …years of helpdesk / call center experience 1-2 years of experience working with " help desk ticketing tools" ie Service Now Experience supporting Work from Home ... OFFICE 3 DAYS A MONTH. Description: Overview: The Service Desk Analyst has a very wide array of tasks...phone support About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- Baylor Scott & White Health (Dallas, TX)
- …and assessment tools. **ESSENTIAL FUNCTIONS OF THE ROLE** + Provide effective Epic application help by responding to help desk tickets and end-user requests ... (including being on-call help ). + Effectively provide onsite go-live help , upgrade help and ongoing Epic application help and optimization. + Serve as… more
- Bilfinger Industrial Services Inc. (Irving, TX)
- …Major Market:IrvingNearest Secondary Market:Dallas Job Segment: Construction, Engineer, Help Desk , Information Technology, Manager, Engineering, Technology, ... Our performance is what has helped, and continues to help forge strong partnerships, which are strengthened over time....bid list and continue to bring new suppliers/vendors aboard. Help proposal development team as needed to help… more
- JPMorgan Chase (Plano, TX)
- …with Client Service / Contact Center solutions + 2+ years' experience with CRM and help desk software + Exposure to a wide array of financial products + ... in helping clients navigate the complex retirement landscape, and help clients understand their options to achieving their retirement...will have a service and acquisition mindset, as they help to assist and educate current clients and prospects… more
- S&P Global (Dallas, TX)
- …Excel skills + Strong written and verbal communication skills + Customer service or help desk experience + Candidate should be willing to work in flexible ... out new levels of understanding so that we can help companies, governments and individuals make an impact on...curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.… more