- Snap Inc. (Dallas, TX)
- …groups of related tasks focused on customer success and retention. We're looking for an Outsourced Program Lead , Customer Success to lead the ... glasses, Spectacles (https://www.spectacles.com/) . The Snap Small and Medium Customer (SMC) org is focused on scaled ways to... Success Programs! This role will support several key outsourced workflows by standing up and driving initiatives at… more
- McAfee, Inc. (Frisco, TX)
- …of redefining success as part of the CX leadership team? As the Director of Outsourced Service Operations, you will lead a team of vendor management organization ... the role:_** * Directly own the VMO * Manage Customer Services Group's outsourced operations performance *...family-friendly benefits to all of our employees. + Bonus Program + 401k Retirement Plan + Medical, Dental, Vision,… more
- Unifrax (Dallas, TX)
- …operating cost base, improved capability while the output of a successful quality program is increased satisfaction levels in the customer base. + Cascades ... and uses Operational Excellence methodology to deliver improvements in customer facing metrics, while reducing risk to Alkegen. +...to end supply chain is controlled and internal and outsourced activities minimize risk to Alkegen. + Ensures that… more
- Capgemini (Dallas, TX)
- …establish a governance organization | Serve as the point of contact for the PMO lead and governance team | Communicate program performance to Client partners and ... to another or from an internal team to an outsourced service provider. Set the overall direction for the...service provider. Set the overall direction for the Transition Program team. You are accountable and responsible for delivering… more
- Advantage Solutions (Fort Worth, TX)
- …changes in Projects or Business Environment + Track Record of Building & Maintaining Customer /Client Relationships + Ability to Direct, Lead , & Develop People + ... + Train Product Demonstrators in demonstration preparation and excellent customer services. + Communicate between multiple manager, vendors and demonstrators.… more
- S&P Global (Dallas, TX)
- …risk. Our solutions are available as a hosted software or a fully outsourced managed service. **Responsibilities and Impact:** You will work within a dynamic team, ... partners and management on resolution plans and/or additional escalations. + Lead research and projects on cross-product integrations, and workflow enhancement to… more