- Mouser Electronics Inc. (Mansfield, TX)
- …manage and perform under pressure to meet SLA's* Knowledge and adherence of customer service best practices Desktop Technician II :* Strong knowledge of IT ... Desktop Technician II Location MANSFIELD TEXAS Hours...Accurately record, update and document requests using the IT service desk system* Escalate incidents and requests… more
- Sierra Nevada Corporation (Plano, TX)
- …enter/prioritizes/track/monitor/update and follow-up/ close all tickets received via the IT Service Desk tracking system, telephone calls and/or SNC personnel ... innovation solutions? Join our team! As an IT Support Technician IV, you will be using your skills and...diagnose, resolve, and respond to local IT incidents and service requests. Support will take place in a primarily… more