- Blue Foundry Bank (Parsippany-Troy Hills, NJ)
- …customer inquiries and service requests, ensuring a positive experience during every interaction. The Contact Center Agent serves as a problem solver; builds ... + Effectively and efficiently handles all communication channels within the Channel Center + Effectively diffuses irate customers; while demonstrating an ability to… more
- VNS Health (Manhattan, NY)
- OverviewThis fully remote position supports the contact center and provides efficient and courteous consumer service via various contact center ... changes through ongoing training and educational resources. + Operates within contact center standards and metrics, fostering a collaborative culture… more
- VNS Health (Manhattan, NY)
- OverviewProvides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to ... updates through on-going training, coaching and educational materials.* Adheres to general contact center standards and metrics (eg, call handling parameters).*… more
- The Mount Sinai Health System (New York, NY)
- **JOB DESCRIPTION** In the Access Center Lead Agent role within the FPA Access Center , you will be responsible for exemplifying patient experience while ... channels by providing superior customer service. The FPA Access Center which is centralized contact /call center...various doctors' offices in our health system. The Lead Agent for the Access Center is a… more
- The Mount Sinai Health System (New York, NY)
- **JOB DESCRIPTION** The Patient Transfer Center Agent coordinates and facilitates the provision of hospital services of affiliated practices and institutions and ... and Mount Sinai Health System departments. The Patient Transfer Center Agent works at Mount Sinais state-of-the...health system. **RESPONSIBILITIES** + Serves as the point of contact for referrals and obtains necessary information to initiate… more
- Zoom (New York, NY)
- What you can expect We are hiring a Sr. Product Marketing Manager to focus on our Contact Center AI solutions to join our Product Marketing team at Zoom! This is ... individual with an understanding of Generative AI in the contact center space. Zoom AI Companion for...Center , Zoom AI Expert Assist and Zoom Virtual Agent help CX leaders outpace customer expectations. They empower… more
- Daiichi Sankyo Inc. (Basking Ridge, NJ)
- …centered around rare diseases and immune disorders. **Summary** The Oncology Early Development Center (OEDC) Program Lead, who directly reports to the Head of the ... critical in transforming Daiichi Sankyo (DS) Oncology Early Development Center (OEDC) so as to be regarded as one...to OLT submission. This position acts as a "change agent " within DS to ensure compliance and alignment with… more
- RWJBarnabas Health (Somerset, NJ)
- …Microsoft applications, hospital EMR and bed placement software + Able to meet the agent productivity standards as set by Transfer Center Leadership Preferred: + ... Transfer Center SpecialistReq #:0000158938 Category:Emergency Tech/EMT Status:Full-Time Shift:Evening Facility:RWJBarnabas...week Essential Functions: + Serves as the point of contact for referrals and obtains necessary information to initiate… more
- Wells Fargo (Iselin, NJ)
- …the Enterprise Application & Cloud Transformation team to realize a world class, next-gen Contact Center as a Service solution for the firm, creating an ... innovative and efficient customer and agent experience. **In this role, you will:** + Lead...meet customer expectations. **Required Qualifications:** + 10+ years of Contact Center industry experience with design, development,… more
- Quality Technology Services, LLC (Piscataway, NJ)
- …life safety systems, Electrical, Mechanical, and EPMS/BMS systems of a Data Center environment. This role will oversee, document, and track various aspects of ... serve as a project manager and liaison to a third-party commissioning agent . This role requires work hours to support construction/commissioning activities of data… more
- Weichert Co. (Rumson, NJ)
- …Manager to increase Weichert Financial Services opportunities in the office. + Oversees agent participation in the Weichert Lead Network program and at WLN monthly ... meetings. + Oversees agent participation in the Weichert Rental Network program. +...Oversees direct mail/Farming programs. + Uses the Marketing Resource Center to customize key sales tools and brochures. Other:… more
- Pfizer (New York, NY)
- …and partnerships required to execute the strategy + Acts as a change agent influencing both internal and external culture through designing and delivering training ... into clinical trial design and participation + Is the single point of contact for global stakeholders on initiatives related to Clinical Trial Diversity & Patient… more
- Neuberger Berman (New York, NY)
- …accuracy and within deadlines, including supporting the Dealer Services/Intermediary Call Center + Perform client account maintenance including but not limited to ... information + Interact with and oversee the Fund's Transfer Agent with heavy follow through on client work items...laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or… more
- The Mount Sinai Health System (New York, NY)
- …operation with 20+ investigators; + Serves as the primary point of contact for the CoRE emergencies and alarms, including coordination of emergency responses ... Department of Justice and obtain/maintain authorization from the Federal Select Agent Program (FSAP); and **Minimum Certification Requirements** + Federal Emergency… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- …archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will-Call counters: o At the Information Station, ensure ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- New Jersey Institute of Technology (Newark, NJ)
- …members, and three campuses in Beer-Sheva, Sde Boker and Eilat, BGU is an agent of change, fulfilling the vision of David Ben-Gurion, Israel's legendary first prime ... The ideal candidate should have a strong business sense, experience in new program/ center development and an understanding of what it takes to operate in a… more