- WestRock Company (Dayton, NJ)
- The Opportunity: The Customer Service Advocate will serve as a support for the New Jersey branch will be responsible for receiving and processing material ... you need to succeed: * Some college preferred. * Six (6) months customer service experience or six (6) months experience in an office environment * Analytical… more
- SHI (Somerset, NJ)
- …business applications, ERP (Microsoft D365 F&O) and CRM (Microsoft D365 Sales, Marketing, and Customer Service ) + Strong advocate for adherence to standards, ... oversee every stage of the delivery for Sales, Marketing, and Customer Service solutions within CRM platform, from analysis, design, delivery, to deployment.… more
- City of New York (New York, NY)
- …number and duration of these clients' visits to centers and offices, improves customer service , and reduces the front-line staff's workload. OCS is recruiting ... direction of the RAR Floor Supervisor, the RAR Client Advocate will process RARs, which triggers the Central Data...obtained, and adverse actions are prevented - Providing excellent customer service , interacting in a professional and… more
- Port Authority of New York and New Jersey (New York, NY)
- …address customer issues that were unable to be resolved through the E-ZPass Customer Service Center. The selected candidate will play a key role in ensuring ... the Role The role of the PANYNJ Toll Payer Advocate (TPA) Office is an independent customer ...TB&T's leadership delivers an exemplary customer service experience across all TB&T facilities.… more
- Educational Alliance, Inc. (New York, NY)
- …settings. The Peer Navigator will also serve as a role model, mentor, advocate , and motivator for individuals in recovery, their family members, friends, and allies ... External stakeholders: community members, people in recovery, recovery, and service -oriented organizations (for referrals, sharing resources, etc.) Responsibilities: Direct… more
- City of New York (New York, NY)
- …intervention to stop any adverse actions on cases when applicable. - Provide excellent customer service with active and empathetic listening skills and a clear ... APPLICANTS MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE Under the direction of the Constituent Communications Supervisor, with… more
- City of New York (New York, NY)
- …to detail. Ability to exercise sound, independent judgment, and initiative. Excellent customer service skills Proficient in Microsoft Office particularly Word, ... justice. The Crime Victims Assistance Bureau (CVAB) is seeking a homicide advocate to provide homicide survivors with initial and ongoing crisis intervention,… more
- City of New York (New York, NY)
- Job Description The Department's project advocacy program provides customer service liaisons for groups of applicants, assists the public in understanding ... NYC Construction Codes and the Department's processes. - Serve as the customer service liaison for a group of applicants and coordinate an effort to… more
- Citigroup (New York, NY)
- …Human-Computer Interaction, Human Factors, or a related field + Experience developing customer journey maps and service blueprints for complex offerings + ... The Service Designer is responsible for leveraging human centered...work is central to helping the organization keep the customer at the center of all decisions and to… more
- Amazon (New York, NY)
- …following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data ... Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer… more
- Amazon (New York, NY)
- Description The Amazon Autos Customer Service team is looking for individuals to join our team who are Customer Obsessed and passionate about improving the ... the opportunity to influence teams outside of CS and advocate for Autos customers by surfacing the pain points...Support (AACSS) team is positioned to deliver world class Customer Service and Seller (Dealer) Support. Basic… more
- Intuit (New York, NY)
- …a Mailchimp domain expert. + Identify opportunities to recommend necessary services and service partners to help meet new customer onboarding and implementation ... Our team uses a consultative approach to guide customers through their customer lifecycle, surfacing ideas, innovations, integrations, and capabilities in support of… more
- Amazon (Newark, NJ)
- …pain points and challenges for customers found in evaluating their self service customer journey and acting as a key advocate for customers to help define ... both internal and external, and strive to design and advocate for solutions that will delight them. - You...environment. - 2+ years of experience in digital self service and/or customer service -… more
- Justworks (New York, NY)
- …in account management, relationship management, customer success, or a complex customer service environment + Experience in healthcare, HR, or insurance ... Customer Success Manager at Justworks (View all jobs)...complex concepts into clear, easy-to-understand solutions. You are an advocate who is not afraid to ask questions, find… more
- Amazon (New York, NY)
- …business strategies and embrace cloud technologies at scale that ensure long-term customer success. You will engage with customers' Enterprise IT, Operations, and ... their usage of AWS services, working to reengineer internal processes, and ensuring customer success on AWS. You will have superb communication and customer… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... verbally and in written form, and use this skill to relentlessly advocate for customer needs. You will regularly present monthly, quarterly and yearly strategic… more
- S&P Global (New York, NY)
- …Role:** **Grade Level (for internal use):** 09 Job Description **About the Role: Customer Success Manager** **The Team:** A dynamic global team, focused on large ... global accounts. You are responsible for delivering a successful customer journey and touch points that create long term client engagement, driving product adoption,… more
- S&P Global (New York, NY)
- …Role:** **Grade Level (for internal use):** 15 **Head of Software Engineering: Self Service Platforms** The Head of Software Engineering: Self Service Platforms ... in our strategic transformation from single application development to a self service platform-centric approach. The Self Service Platform teams will architect… more
- S&P Global (New York, NY)
- …Role:** **Grade Level (for internal use):** 08 **About the Role:** Client Service Specialist, S&P ETF & Benchmarking Solutions (EBS) **The Team:** Asset managers, ... issuers and buy-side investors to brokers and market makers. The EBS Client Service team are subject matter experts who strive to deliver a best-in-class experience… more
- AdTheorent (New York, NY)
- …- built for traders, by traders - is now available as a self- service SaaS offering. Position Overview: AdTheorent is currently seeking a qualified and experienced ... AVP, Strategy - Self- Service to join our team. This individual will lead...enthusiasm for the platform and promote key features. + Advocate and anticipate the need for new Sales materials… more