- HD Supply (Chicago, IL)
- **Major Tasks, Responsibilities, and Key Accountabilities** + Responds to customer order and quotation requests received via the telephone, e-mail, written, and ... faxed correspondence within the department service goals. Resolves customer issues including issuance of credit concessions. + Performs necessary follow-up to ensure… more
- HD Supply (Chicago, IL)
- **Job Summary** Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of ... catalogues. **Major Tasks, Responsibilities, and Key Accountabilities** + Responds to customer order and quotation requests received via the telephone, e-mail,… more
- The Chicago Lighthouse (Chicago, IL)
- … Center Supervisor is responsible for direct oversight of Call Center agents and for providing high quality customer service assistance when responding ... ** Call Center Supervisor** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time **Education Level** 2 Year Degree… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Supervisor** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time **Education Level** High ... in-house trainings sessions, coaching, and performance sessions. **STATEMENT OF PURPOSE** : The Call Center Supervisor is responsible for direct oversight of a… more
- The Hartford (Naperville, IL)
- …to build value and The Hartford brand. QUALIFICATIONS: + A demonstrated background in customer service, call center , insurance, retail, restaurant or a ... team as we help shape the future. As a Customer Care Representative on the Group Benefits team, your...to ensure your success. This role will have a Hybrid work arrangement, with the expectation of working in… more
- Zurich NA (Schaumburg, IL)
- …adherence to schedules and make necessary adjustments to optimize productivity. + Analyze call center data and provide insights to identify opportunities for ... Customer Support Workforce Planner 114334 Zurich North America...accurate and up to date information. + Collaborate with call center managers to identify and address… more
- Robert Half Office Team (Rolling Meadows, IL)
- … service mindset to effectively manage workload. Requirements * Demonstrated expertise in Call Center Customer Service / Phone Ettiquette * Proficiency ... Service Representative for a contract-to-hire opportunity. This is a hybrid role in Rolling Meadows, IL. This role involves... customer service in the industry. High volume call or call center experience… more
- The Hartford (Naperville, IL)
- …to build value and The Hartford brand. QUALIFICATIONS: + A demonstrated background in customer service, call center , insurance, retail, restaurant or a ... team as we help shape the future. As a Customer Service Representative at The Hartford, your primary role...there may be a future expectation to follow our Hybrid Work Model of coming into the office as… more
- Transdev (Lombard, IL)
- …manuals, and documentation to ensure accuracy and relevance. + Assist in onboarding new call center hires, ensuring a smooth transition into their roles. + ... training programs. + Provide ongoing coaching and support to call center representatives to reinforce and sustain...Qualifications: + Proven experience in training, preferably in a customer service or contact center environment. +… more
- ChenMed (Chicago, IL)
- …presence. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Operating in a call center environment, receives inbound and makes outbound customer service calls ... minimum of 1 year of customer service experience required; in a call center or similar environment, a plus + Experience with web-based customer … more
- Danaher Corporation (Deer Park, IL)
- …years customer service) + Minimum 3 years of experience in a high-volume call center environment OR customer facing experience + Strong analytical ... supporting Field Service Engineers through the active dispatching of customer work order requests. This role helps drive time...Business located in Deer Park, IL and will be hybrid . At Leica Biosystems, our vision is to advance… more
- ChenMed (Chicago, IL)
- …presence. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: + Operating in a call center environment, receives inbound and makes outbound customer service calls ... minimum of 1 year of customer service experience required; in a call center or similar environment, a plus + Experience with web-based customer … more
- Paylocity (Schaumburg, IL)
- …lines of business, time zones, and skills + Responsible for daily, weekly, and monthly call center reports which highlight call center performance ( ... Lake Mary, FL, Meridian, ID This position is considered hybrid with the requirement to be in office three...as a WFM subject matter expert analyzing data and customer trends to optimize workforce configuration and maximize capacity.… more
- CyrusOne (Aurora, IL)
- … call rotation + Must live 45 minutes or less from the data center **Experience/Skills:** + 3-5 years customer service experience in a technology company ... documentation + Provide clear shift turnover communication + Install customer orders including cabinet or cage setup, office setup,...8 hours - 1 Saturday per month + On call rotation, 1 out of 4 weeks (may change)… more
- Loyola University Chicago (Chicago, IL)
- …proactive updates to customers. Maintain call tracking accuracy. 3. Assign Service Center call tickets that cannot be resolved on the initial contact to ... Note: The current work modality within Information Technology Services is a hybrid work environment with on-campus and remote components. The remote component is… more
- US Bank (Chicago, IL)
- …need. Job postings in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for ... operational readiness. + Serves as a resource to aid Production Command Center analysts and management with issue escalation and resolution. + Proactively identifies… more
- The Hartford (Chicago, IL)
- …growth strategy and executes the plan. + As appropriate, re-direct requests to the Customer Solutions Center (CSC) and delegate follow-up to Client or Service ... Consultants (service matters not handled by Customer Service Center , ie, escalated billing, claim...+ Completes Booklet and Bill review. + Conducts Welcome Call Qualifications. Qualifications: + Minimum 2 years of Disability… more
- Huntington National Bank (Chicago, IL)
- …+ 2-5 years of merchant services sales experience, including in a call center environment + Exceptional communication and relationship-building skills. + ... annual sales. + Expertise in virtual sales in a call center environment. + Ability to multitask...a fast-paced environment. + Strong problem-solving skills and a customer -centric approach. + Participate in occasional team meetings. +… more
- Discover (Riverwoods, IL)
- …levels of the stack. . Plan the growth and reliability of services. . Use your on- call shift to prevent incidents from ever happening. . Be on an on- call ... rotation to respond to "Code Red" incidents to help restore customer impacting service. **Minimum Qualifications** **At a minimum, here's what we need from you:** .… more
- The Hartford (Chicago, IL)
- …that matter most. And you can help us when you join our team. They're at the center of everything we do - and by joining us, you'll be on a team known throughout ... Partner with Voluntary Support Team for any voluntary activities + Conducts Welcome Call + Provide Plan Administration review to Employers including, but not limited… more