- Amazon (Chicago, IL)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- SAP (Chicago, IL)
- …analytics, application development and integration, intelligent technologies and AI. + **SAP Customer Experience ( CX )** - Knowledge of e-commerce, sales, ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...benefit options for you to choose from. Job Title: Customer Success Manager - SAP Academy for Customer… more
- Amazon (Chicago, IL)
- …mechanical, controls, robotics and automation. The role must ensure a good customer experience for operations and maintenance stakeholders and work well ... achieve Amazon's Climate Pledge goals. We are seeking a Sr . Continuous Improvement Engineer to join the WW Continuous...analytics, Root Cause Analysis (RCA) and Voice of the Customer (VOC). Once ideas have been generated, the role… more
- PNC (Clarendon Hills, IL)
- …position. **Preferred Skills** Accountability, Banking, Business-To-Business (B2B) Sales, Client Counseling, Customer Experience ( CX ), Customer Loyalty, ... that help them achieve financial well being. Creates a differentiated customer experience , making banking easy in an omni channel environment. Leads and… more
- CIBC (Chicago, IL)
- …Type** Regular **Weekly Hours** 40 **Skills** Analytical Thinking, Client Service, Customer Experience ( CX ), Investment Portfolios, Post-Sales Support, ... for high-net-worth individuals, their families, foundations and/or endowments. The Senior Client Service Associate executes the more complex transactions required… more
- Wolters Kluwer (Chicago, IL)
- …while also working for our business. **About the Role** The Senior CX /UX Researcher is responsible for enhancing our customer -facing products and solutions ... ** Senior CX /UX Researcher - Hybrid PA/MN/IL/WI/FL...R0043585** **Job Description** **About the Team** Wolters Kluwer's Digital Experience Group (DXG) creates products and solutions for its… more
- CIBC (Chicago, IL)
- …**Weekly Hours** 40 **Skills** Business Decisions, Business Development, Client Service, Customer Experience ( CX ), Financial Modeling, Financial Products, ... of CIBC's US Investment Banking platform. As an Analyst, you will support senior bankers with the industry coverage, strategic advisory, and deal execution required… more
- Deloitte (Chicago, IL)
- …technology who wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr . Genesys Engineer you will have the ability ... to Houston, TX. Relocation assistance is available. Preferred + Genesys Cloud CX /Contact Center domain experience + Strong communication, influence, and… more
- TEKsystems (Chicago, IL)
- …latest market trend and industrial landscape to discover opportunities to improve customer experience and reduce operating costs. *Build and maintain ... supporting Calabrio suite of products. *10 years relevant experience supporting Genesys CX cloud or similar...products. *10 years relevant experience supporting Genesys CX cloud or similar CCaaS solutions. Licenses & Certifications… more
- Qualtrics (Chicago, IL)
- …industry verticals + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among ... 4-10 (dependent on role we're hiring for) years of experience in a management consulting, CX , CS... customer challenges coupled with a commitment to customer experience and satisfaction + We love… more
- Wolters Kluwer (Chicago, IL)
- ** Senior UX Researcher - Hybrid R0044761** We are seeking a Senior CX /UX Researcher to join our growing UX team in Wolters Kluwer Tax & Accounting North ... description** . You will report to the Director of UX/ CX Research and work under the leadership of the...of the Wolters Kluwer DXG US, Inc. - DXG Customer and User Experience . #LI-Hybrid **Required Job… more
- Siemens (Chicago, IL)
- …improving buildings; it's about creating perfect places that improve people's lives. ** Senior Field Service Engineers or Senior Electrical Services Specialists** ... Party EPMS, initial testing, operation, troubleshooting and modification of customer equipment and systems including MV/LV switchgear, transformers, metering, power… more
- Amazon (Chicago, IL)
- …product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their ... Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work...roadmap. Our team is at its best when a customer is thinking big and needs specialized experience… more
- Cisco (Chicago, IL)
- … driving successful customer adoption and delivery of projects. * Experience developing and maintaining strong senior level relationships * Experience ... work onsite/hybrid in Illinois. What You'll Do As a Customer Experience Manager, you will play a...Customer Technical and Operational Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support, … more
- CVS Health (Chicago, IL)
- …to our retail stores and other business units to deeply understand how the customer will experience the strategies you build. Steward Helping with Heart + ... and ability to build and drive management routines with senior stakeholders will also be a key to success....and BU processes + Ensure ongoing alignment with Enterprise Cx team to include HWH in BU forums and… more
- US Bank (Chicago, IL)
- …design, operations, and technology to deliver results that have a direct impact on customer experiences ( CX ) as well as the Bank's operational effectiveness. You ... risk management and/or compliance capacity in the use of AI/ML and have experience bringing ideas from concept to commercialization. This Risk Portfolio Manager will… more