• Business Systems Technical Lead - CRM

    SHI (Topeka, KS)
    …business applications, ERP (Microsoft D365 F&O) and CRM (Microsoft D365 Sales, Marketing, and Customer Service ) + Strong advocate for adherence to standards, ... oversee every stage of the delivery for Sales, Marketing, and Customer Service solutions within CRM platform, from analysis, design, delivery, to deployment.… more
    SHI (09/05/24)
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  • Customer Success Manager

    Verint Systems, Inc. (Topeka, KS)
    …and meets or exceeds defined renewal and upsell targets. + Provides exemplary Customer service based on strong product and industry knowledge and assumes ... the " customer advocate " role for escalations, upgrades, services engagements. + Ensures customer maximizes the resources and processes in Verint to achieve… more
    Verint Systems, Inc. (10/15/24)
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  • Customer Success Technical Architect

    Confluent (Topeka, KS)
    …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
    Confluent (09/12/24)
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  • Sr. Customer Success Manager (bilingual)

    Verint Systems, Inc. (Topeka, KS)
    …feedback and recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account escalations as ... a strategic role that serves as our number one customer and company advocate . The role displays...afternoon, etc. + Ability to effectively and successfully handle customer service issues and conflict situations +… more
    Verint Systems, Inc. (09/21/24)
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  • Customer Success Technical Architect

    Confluent (Topeka, KS)
    …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...(CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective… more
    Confluent (08/24/24)
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  • Customer Success Manager

    HealthEdge Software Inc (Topeka, KS)
    …outcomes and the member experience. **What you will do** **:** + Intake customer service requests, product inquiries and system errors; resolve when possible ... work experience + Bachelor's Degree or equivalent experiencedemonstratingproject management and customer service skills in a technical environment + Experience… more
    HealthEdge Software Inc (10/10/24)
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  • Senior Director Services Strategy, Customer

    Rocket Software (Topeka, KS)
    …through improving operational efficiencies, empowerment of staff, effectiveness of service delivery, and customer satisfaction and retention. **Essential ... performance indicators (KPIs) and progress toward revenue targets and objectives. + Customer Advocacy: Advocate for Rocket customers, ensuring they experience… more
    Rocket Software (10/21/24)
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  • Client Service Delivery Associate III…

    Guardian Life (Topeka, KS)
    …speed. + Selected candidates will then be scheduled to interview with our customer service leadership team via Microsoft Teams video-based interviewing. You will ... + Continuously strives to deliver superior results and exceptional customer service + Expresses oneself in an...that suit you best. + Employee Resource Groups that advocate for inclusion and diversity in all that we… more
    Guardian Life (11/05/24)
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  • Technical Service & Applications…

    Mitsubishi Chemical Group (Topeka, KS)
    **Technical Service & Applications Development Engineer (1768)** + Title:Technical Service & Applications Development Engineer + Group Company: Mitsubishi ... that motivates people, creates teamwork and encourages close collaboration with our customer and suppliers. We maintain a strong investment in our associates and… more
    Mitsubishi Chemical Group (09/28/24)
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  • Senior Technical Support Engineer | Remote US

    J&J Family of Companies (Topeka, KS)
    customer needs and recommends measures to avoid future issues. + Acts as a customer advocate to represent customer needs internally. Assures that issues ... communication skills is required. + Experience within Johnson & Johnsons Customer Service and/or Product Support functions is beneficial. + In-depth business… more
    J&J Family of Companies (11/07/24)
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  • Key Account Client Success Manager

    FranklinCovey (Topeka, KS)
    …understand the learning environment, learner profile, and program timeline. + Advocate solutions by aligning relevant content, technology, and services and clearly ... + Coordinate with internal teams (sales, services, product, and tech support) and advocate for client needs and issue resolution. + Occasional travel for client and… more
    FranklinCovey (09/22/24)
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  • Staff Pharmacist- $25,000 Sign On Bonus Available

    Walmart (Topeka, KS)
    …compliance. - Modeling and providing guidance to the pharmacy staff on proper customer service approaches, including techniques to make sure concerns are ... care. You'll really wow us if - You're an advocate of patient-centered care. You easily adapt to a...and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure… more
    Walmart (11/05/24)
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  • Director, Strategic Accounts

    Evolent Health (Topeka, KS)
    …strategically to achieve objectives, including relationship, growth, retention, and customer goals. Including Manage risks and developing opportunities associated ... and action planning, in lead up to scheduled Client Value Meetings + Advocate for partner culture, serve as an ambassador within Evolent and the go-to… more
    Evolent Health (10/24/24)
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  • Technology Project Management * IT Client Success

    SitusAMC (Topeka, KS)
    …using a quality method + Ability to properly balance the need to provide excellent customer service with the need to always maintain profitability within the ... Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every...+ Reviews deliverables prepared by team before passing to customer + Understands how and when to make a… more
    SitusAMC (11/02/24)
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  • Drive Systems Area Manager (West Coast Region)

    Innomotics LLC (Topeka, KS)
    …all levels of customer relationships / engagements + Be a customer advocate and build Win/Win **Your profile.** **Required Knowledge/Skills, Education, and ... plans through standard processes and tools with high data quality + Demonstrate customer application competence and technical product and service expertise +… more
    Innomotics LLC (10/22/24)
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  • Produce Associate

    Walmart (Topeka, KS)
    …eat by ensuring availability, cleanliness and freshness. You will be in the front-lines of customer service - your smile makes a difference and you can help ... by smiling, greeting and thanking members * Providing exceptional customer service to members across the club...and procedures. + **Be a Talent Ambassador:** Being an advocate for the department and the club by valuing… more
    Walmart (10/16/24)
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  • Implementation Project Manager 1

    Nelnet (Topeka, KS)
    …such as user guides, training manuals and communication templates. - Understand customer implementation business needs, advocate for customer priorities ... families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships,...our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the… more
    Nelnet (10/23/24)
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  • Senior Solutions Engineer (Remote, Central USA)

    Confluent (Topeka, KS)
    …role you'll partner with Account Executives to be the key technical advisor in service of the customer . You'll be instrumental in surfacing the customers' stated ... with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong relationships with key… more
    Confluent (10/30/24)
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  • Team Leader

    H&R Block (Topeka, KS)
    …and address performance concerns **Your Expertise** + Prior experience working in a customer service , shift leader, or similar role + Experience supervising or ... a **Team Leader** , you'll provide leadership to a customer -centric team of associates and accelerate their seasonal tax...or other related industry; management of people within military service positions can also be a good fit +… more
    H&R Block (11/08/24)
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  • Retail Coverage Merchandiser

    Acosta Group (Topeka, KS)
    …and precision in tasks such as product display and audits. + Prioritize customer service , building positive relationships with store managers, and customers. + ... and report store-level observations related to client product and customer needs. + Advocate for clients through...of core competency including quality commitment, attention to detail, customer service , and communication skills. + Ability… more
    Acosta Group (11/06/24)
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