- Rock Region METRO (North Little Rock, AR)
- Customer Service Call Center Representative North Little Rock, AR. Starting Pay $17.50 - 19.00 per hour Call Center Hours: 5:00am - 8:00pm ... + Referral Bonus + Minority Lead Workforce + Fulfilling Work + Work-Life Balance CUSTOMER SERVICE CALL CENTER REPRESENTATIVE JOB DESCRIPTION The METRO … more
- Pearson (Little Rock, AR)
- …+ High School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very ... in making decisions as part of the recruitment process. **Job:** CUSTOMER SERVICE **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME… more
- Bank OZK (Little Rock, AR)
- …Minimum of one (1) year of experience in a call center service position preferred. + Prior bilingual customer service experience preferred. Job ... on items not able to be resolved on initial call . + Meets personal and team target key performance...in writing. + Ability to demonstrate professional and effective customer service skills. + Ability to demonstrate… more
- Bank OZK (Little Rock, AR)
- …required. + Minimum of four (4) years of work experience in a call center environment, customer service and/or retail required. + Minimum of one (1) ... Scope Responsible for providing guidance to and oversight of call center support staff. Ensures day-to-day operations...coach, and retain staff. + Guides staff in effective customer service communication standards and processes. +… more
- Robert Half Office Team (Little Rock, AR)
- …procedures, and industry trends. Requirements * Proven experience in a Call Center or similar customer service role within the Financial Services ... offering a contract for a permanent position as a Call Center Specialist in the financial services... Specialist, you will be responsible for providing top-notch customer service by handling customer … more
- Guardian Life (Little Rock, AR)
- …governing regulations and medical terminology. + Previous case management, customer service or call center experience desired **Salary Range** $40,960.00 ... environment. Our award-winning contact center is known for delivering outstanding customer service experiences and we want to work with others that have a… more
- Sedgwick (Little Rock, AR)
- …an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... work. Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Service Center Specialist- Background in Auto Insurance Required **PRIMARY… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …speak, read, and write in** **both English and Spanish** + **A minimum of two years call center customer service experience** + Oral and written ... US mail and chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting, faxing, chat, US mail,… more
- Robert Half Office Team (Little Rock, AR)
- …queries and directing them to the appropriate department if required. * Previous experience in a call center customer service role is essential. * Strong ... Description We are in search of a Customer Service Representative to join our team in the Wholesale Distribution industry. The position is based in Little Rock,… more
- Sedgwick (Little Rock, AR)
- …required. Supervisory experience preferred. **Skills & Knowledge** + Strong customer service skills including call center client processes and procedures ... a high-level repair capture rate per deployment. + Analyze and resolves customer service issues. + Providing an on-site CAT sale leadership, direction, and… more
- Pearl Interactive Network (Little Rock, AR)
- …Diploma required, Associate or Bachelor's degree preferred. + 1+ years of call center experience. + Customer service and/or healthcare experience are a ... **Pearl Interactive Network is sourcing Remote Customer Service Representatives.** The ** Customer Service Representative** will handle inquiries from… more
- Hilton (Little Rock, AR)
- …and evolution of contact center products + Strategy and implementation of self\- service , customer \(guest and agent\) use of the tools and automation through ... and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE...\(7\) years or more of work experience in product, customer experience, contact center technology, customer… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Shift: 11:30... call volume. + Ability to provide effective customer service and deal tactfully and courteously… more
- Frontdoor (Little Rock, AR)
- …combination of education and experience Minimum Experience required 1-3 years of customer service experience and/or training required Required Skills: + ... + Knowledge of business unit policies and procedures + Customer service and conflict resolution + Negotiation...4.6Mbps upload/download speeds + Ability to be on video call as required during working hours. Preferred Skills: +… more
- CSL Plasma (Little Rock, AR)
- …**Experience** * Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment ... **Job Description Summary** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor… more
- Public Consulting Group (Little Rock, AR)
- …Management + Assessments and Feasibility Studies **Duties and Responsibilities** + Provides customer service staff with guidance and training based on experience ... corresponding documentation. + Applies independent judgment to escalate calls to Customer Service Manager + Maintains adequate records/documentation for audit… more
- Cardinal Health (Little Rock, AR)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . **Qualifications:** + High school diploma, GED or ... experience, preferred + 2-4 years experience in high volume call center preferred where communication and active...working with order placement systems and tools preferred + Customer service experience preferred + Root cause… more
- Sharecare (Little Rock, AR)
- …required. + Minimum of one year experience in sales driven, call center and/or customer service environment. + Experience in clinical environments ... program by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient centered… more
- Ford Motor Company (Little Rock, AR)
- …for identity resolution, ensuring that our solutions meet the needs of marketing, customer service , product development, and other key stakeholders. + Drive the ... with customer data across various channels, including web, mobile, in-store, and call center interactions. + Strong technical background with the ability to… more
- TTEC (Little Rock, AR)
- …attendance of your team What You Bring to the Role . Minimum 1 year call center or equivalent work experience . Continuously promote a performance-driven culture ... issues, and customer escalation while ensuring quality customer experience on every call . You're an...key success metrics associated with goals. These include: o Customer Satisfaction Score o Service Level Goals… more