- Sedgwick (Tallahassee, FL)
- …to work. Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Call Center Representative **PRIMARY PURPOSE** **:** To provide ... service experience or equivalent combination of education and experience required. Inbound call center experience preferred. **Skills & Knowledge** + Knowledge… more
- Zurich NA (Tallahassee, FL)
- Claims Call Center Representative 116763 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's customers ... 5 Mbps up and 10 Mbps down Preferred Qualifications: + 6 months or more of call center experience + Strong data entry skills and the ability to type 32 WPM or… more
- Trustmark (Tallahassee, FL)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. + ... Identifies problems and relevant issues in semi - routine situations and assesses using standard procedures. + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules,… more
- Lincoln Financial Group (Tallahassee, FL)
- …**The Role at a Glance** We are excited to bring on a **Customer Service Representative ** to join our fast paced, high volume contact center team supporting our ... grow in this fast-paced environment. As a Customer Service Representative , you will serve as the first point of...the appropriate systems. You will take ownership of each call working to deescalate customer concerns as needed. +… more
- Conviva (Tallahassee, FL)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written… more
- Humana (Tallahassee, FL)
- …Zone.** **Required Qualifications** + **CANDIDATES** **MUST** **HAVE 1 OR MORE YEARS OF CALL CENTER EXPERIENCE (inbound or outbound)** + **Must** **reside in the ... caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written… more
- Merck (Tallahassee, FL)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer centric ... to healthcare professionals and their patients. The Virology Customer Representative demonstrates professionalism and leadership by modeling the required knowledge… more
- Elevance Health (Tallahassee, FL)
- …a minimum of 5 years related experience to include complex customer service or call center experience and medical terminology training; or any combination of ... **Utilization Management Representative Lead** **Location:** Must live within 50 miles...providing technical guidance. Provides quality control services such as call monitoring and conducts UMR level I, II, and… more
- Humana (Tallahassee, FL)
- …experiences **Preferred Qualifications** + Associate's or Bachelor's Degree + Previous inbound call center or related customer service experience + Grievance and ... caring community and help us put health first** The Grievances & Appeals Representative 3 manages client denials and concerns by conducting a comprehensive analytic… more
- The Cigna Group (Tallahassee, FL)
- … call . + Solve problems on your own and try to fix issues in one call . + Meet call center goals and provide accurate information politely and ... from Cigna Healthcare customers. As a trusted customer service representative , you'll help answer questions about benefits, eligibility, prior authorizations,… more
- The Cigna Group (Tallahassee, FL)
- …and navigating multiple systems simultaneously. + Ability to excel in a high-volume call center environment. + Strong communication skills, both written and ... serving patients with complex health conditions. As a Customer Service Associate Representative , you'll play a crucial role in delivering exceptional patient care… more
- CAI (Tallahassee, FL)
- …issues, including claims and continuity of care. + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated penalties. + ... Full time **Worksite Flexibility** Remote **Job Summary** As a Customer Service Representative , you will provide first level support and resolution to provider… more
- Highmark Health (Tallahassee, FL)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- The Cigna Group (Tallahassee, FL)
- …and corporate policies **Qualifications** + High School Diploma / GED + 1+ years of call center experience + Prior work from home experience + Prior medical or ... accurate responses to inquiries is crucial for success. As a Prior Authorization Representative , you will be part of a dedicated team which provides information… more
- Highmark Health (Tallahassee, FL)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- CVS Health (Tallahassee, FL)
- …to gather information while on a call + Experience in highly transactional call center environment + Excellent customer service and critical thinking + Must ... care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just… more
- US Bank (Tallahassee, FL)
- …grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ... to meet their needs. + Implementing and maintaining an effective referral network and call program to promote sales. + Receive guidance and training in a remote… more
- Sutherland Global Services (Tallahassee, FL)
- …or equivalent + 1-2 years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and written ... simple and complex inquiries + In times of high call volumes, phone calls may be received back-to-back with...& Specific Details + Information provided on the phone call + Routing Pathways + Self-Service Options + Assisting… more
- MyFlorida (Tallahassee, FL)
- …the following functions: The individual selected for this position will be a member of a call center team with a very high call volume. The hotline is ... in this position will be an additional Customer Service Representative (CSR) to help answer calls. CSRs answer calls...vacancy announcement. If you experience problems applying online, please call the People First Service Center at… more
- CVS Health (Tallahassee, FL)
- …**Required Qualifications** - 2 years of healthcare experience could be at a call center or in a doctors office environment. - Effective communication, ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...of salesperson, healthcare navigator and health plan customer support representative . The Associate is responsible for direct member outreach… more