- Pearl Interactive Network (Tallahassee, FL)
- **Pearl Interactive Network is seeking to hire a Remote Triage Call Center Supervisor .** The ** Triage Call Center Supervisor ** is responsible for ... providing day-to-day oversight, including benching cases with staff, auditing to monitor efficiency and compliance with policies, and conducting daily rounds. **Pearl offers a Competitive Compensation and Benefits package to include:** + Salary: $70K - $72K… more
- Pearl Interactive Network (Tallahassee, FL)
- **Pearl Interactive Network is sourcing to hire Remote Triage Consultants for a Seasonal opportunity.** The ** Triage Consultant I (TC I)** is responsible for ... act as a mentor to new and less experienced triage consultants. + Ensure all calls are handled according...and respond as indicated under the direction of the supervisor and in accordance with established protocols. + Perform… more
- MyFlorida (Tallahassee, FL)
- …The successful incumbent will be responsible for the following: + Answer, document, and triage help desk calls, emails, and instant messages as the initial point of ... connectivity) which may be accomplished without leaving the Call Center unattended. + Triage other requests to appropriate service level tiers and refer them to the… more