- Amazon (Seattle, WA)
- …research methodology and developing solutions to scale our impact. We are looking for a Customer Research Manager to join our growing team! As the ... Customer Research Manager , you will own the design...field of study required - 3+ years of quantitative/qualitative market research experience, including survey design and… more
- Amazon (Seattle, WA)
- …customer trust throughout every stage of the shopping experience. We are looking for a Sr. Customer Research Manager to join our growing team! As the Sr. ... Customer Research Manager , your primary...strategic planning Basic Qualifications - 7+ years of quantitative/qualitative market research experience, including survey design and… more
- Amazon (Seattle, WA)
- …and creators they love? The Amazon Music team is looking for an experienced Senior UX Research Manager to join us and lead a team of UX researchers who are ... the Amazon Music fan experience. As a Senior UX Research Manager you will be responsible for...inform design, prototyping and development, through insights from primary customer research , which include a mix of… more
- Amazon (Seattle, WA)
- Description This role is for a Go-to- Market and Foundational Research Manager on the Reputation Marketing and Insights team. This role owns and is ... campaign strategy, messaging guidance, and to guide creative execution. Go-to- market research sets the strategic course of...from concept to completion Preferred Qualifications - Experience using customer research , hard data and metrics to… more
- Amazon (Seattle, WA)
- …and thousands of authors around the world. We are seeking an intuitive Senior UX Research Manager to lead the Reading Experience side of our UXR team. This ... this, our 70+ person UX Studio provides the user research , UX design, and brand design for Kindle E-readers,...world. We are looking for a passionate, design-focused, and customer -obsessed leader to join our team. Basic Qualifications *… more
- Amazon (Seattle, WA)
- …enable successful studies, insights, and collaboration. You will manage our seller and customer research panels and develop strategies to grow engagement and ... our Selling Partner Growth (SPG) team. As a UX Research Program Manager in SPG, you will...communication; Develop, grow, and sustain a healthy seller and customer research panels to enable quick turn,… more
- Amazon (Seattle, WA)
- Description We are seeking a Sr. Research Manager with a strong quantitative research background and a passion for solving unique problems to help us improve ... Our ideal candidate is someone who is curious and customer obsessed, and loves solving complex problems. You enjoy...the following: * Lead design and execution of primary research studies (leveraging both qualitative and quantitative methods) to… more
- Meta (Seattle, WA)
- …feedback sources (eg in- market feedback, industry reports, competitive assessments, customer research , alpha/beta tests, etc) to strengthen outcomes for ... and product commercialization in B2C contexts. **Required Skills:** Product Marketing Manager - Prescription Optical Go-To- Market Responsibilities: 1. Work with… more
- Amazon (Seattle, WA)
- …8am-5pm. Specific team norms around working hours will be communicated by your manager . Interns should not have conflicts such as classes or other employment during ... at the time of job offer. As a UX Research Intern you will need to think strategically, be...and show your intention behind your decision. * Be customer -centric: Explain who your customer is, their… more
- Amazon (Seattle, WA)
- …team produces. As an ideal candidate, you have a deep understanding of traditional market research methods and best practices. You know when it's important to ... team seeks a strategic and passionate Sr. Consumer Insights Manager to help us uncover customer needs...be pragmatic in designing and executing market research and when creativity is needed.… more
- Lumen (Seattle, WA)
- …the company and its products/services in the community through direct customer engagement + Conduct promotional activities, including distributing materials and ... campaigns, providing detailed reports to the marketing team + Completes & compiles competitive research on an as needed basis + Works closely with the Quantum Fiber… more
- Amazon (Seattle, WA)
- …of excellence for trust research and conduct quantitative and qualitative research studies to generate customer trust perception insights. Leveraging our ... our impact. We are looking for a Sr. Program Manager to join our team! As the Sr. Program...with global stakeholders across the company to share our research findings and influence actions that improve customer… more
- Amazon (Seattle, WA)
- …geographies, partnering with stakeholders and peers to define study scope, conduct customer research and product testing, surface key insights, make ... Qualifications - Master's degree or equivalent - Experience in delivering end-to-end customer research studies, including study design, fieldwork (qualitative … more
- Amazon (Seattle, WA)
- …to scale the programmatic business. You love customers and data. You use market research , competitive analysis, and direct communication with customers to make ... each user and prevent any sort of unauthorized changes within the system. The Customer Identity & Access Management (CIAM) Product Manager will play a pivotal… more
- Amazon (Seattle, WA)
- …initiatives. - Guide the planning and analytics team in developing insightful market research and performance metrics to inform strategic decision-making. - ... Description The Senior Program Manager will be responsible for leading and optimizing...and budget allocation across the groups, and leverage marketing research and intelligence to stay ahead of industry trends.… more
- Amazon (Seattle, WA)
- …role, you will be responsible for key workstreams including strategic vision setting, market and competitive analysis, customer research , business reviews, ... (AI)? If so, then we're looking for you! We are seeking a Sr. Product Manager - Technical to join the Customer Engagement Technology (CET) Team within Amazon… more
- Amazon (Seattle, WA)
- …& security standards across the enterprise IT landscape. - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to ... Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead...services with recurring revenue from accounts/territory in the capital market industry and its research and data… more
- Amazon (Seattle, WA)
- …organization A day in the life A typical day for an Applied Science, Senior Manager in the Customer Service (CS) Data and AI team involves balancing strategic ... and Artificial Intelligence (AI) team is a new function within Amazon Customer Service's Consumer Engagement Technology. We own the end-to-end process of defining,… more
- Amazon (Seattle, WA)
- …mechanisms that ensure high quality at speed and scale. * Represent the voice of customer through external and internal research and map to customer needs. ... building bar-raising experiences that will personalize Generative AI into customer 's daily lives? Do you thrive in tackling innovative... Journeys team is looking for a Principal Product Manager - Technical with the experience and passion to… more
- Amazon (Seattle, WA)
- …Data Science Manager in Natural Language Processing (NLP) within the Customer Engagement Technology, Self-Service and Automation team will work on the ... research , design, and implementation of solutions to key challenges...to integrate Large Language Model (LLM)-based solutions into Amazon's customer service platforms. - Develop and implement strategies for… more