- TEKsystems (New York, NY)
- …Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support for ... Aside from this, the Help Desk Support Analyst will provide support and customer service ...the hiring manager, the Help Desk Support Analyst will manage level 1 service requests… more
- TEKsystems (New York, NY)
- …Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support for ... Aside from this, the Help Desk Support Analyst will provide support and customer service ...the hiring manager, the Help Desk Support Analyst will manage level 1 service requests… more
- Robert Half Technology (New York, NY)
- Description We are in search of a Help Desk Analyst I to join our team based in New York, New York. This role offers a contract to permanent employment ... opportunity in the tech industry. As a Help Desk Analyst I, your focus will be...handling customer inquiries, and ensuring efficient operation of our IT infrastructure. Responsibilities: * Provide first level contact and… more
- Robert Half Technology (New York, NY)
- …basis. This onsite role requires a detail oriented with over 3 years of experience in IT Service Desk or user support. The ideal candidate will have a ... Overview: We are seeking a dedicated and experienced Help Desk Analyst to join our team on...malfunctions and suggest improvements. Requirements Required Skills and Experience: IT Service Desk /User Support: 3+… more
- Robert Half Technology (New York, NY)
- Description We are seeking a Help Desk Analyst to join our team in New York. This role is focused on providing technical assistance and support related to ... iPad to troubleshoot and resolve issues. * Providing customer service and support, ensuring all interactions are handled professionally...of the organization. * Previous experience in a help desk or technical support role is preferred. * Ability… more
- Palo Alto Networks (New York, NY)
- …job is for you! We are looking for a highly motivated, results orientated Deals Desk Analyst to join our organization. The primary focus of this position will ... internal revenue recognition policies and operational guidelines + Excellent customer service , taking charge to meet deadlines by communicating with cross-functional… more
- Insight Global (Bayonne, NJ)
- Job Description Insight Global is looking for an IT Service Desk Administrator to join a client in Bayonne, NJ! The Service Desk Administrator is an ... IT Operations to close the incident. The Service Desk Administrator is expected to collaborate...analysis for any severity two or 3-level incidents. Customer service and support of all Analyst and… more
- CUNY (New York, NY)
- …and maintains the University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes of safeguarding the ... SOC Analyst ( IT Sr Associate 1) -...full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/ **CONTRACT TITLE** IT Senior Associate **FLSA**… more
- Fordham University (Bronx, NY)
- …solutions like Proofpoint. Troubleshoots and resolves advanced issues escalated from the service desk within SLA guidelines, requiring in-depth systems and ... Systems Analyst plays a pivotal role in enhancing the IT infrastructure, primarily focusing on cloud-based application support for various stakeholders,… more
- City of New York (New York, NY)
- …support best in class management of BWSO's capital program, primarily the Lead Service Line Replacement Program. The Business Analyst will manage data captured ... judgement, the selected candidate will serve as a Business Analyst for the Bureau of Water & Sewer Operations...the data prior to publication of reports - Develop IT -based solutions consisting of contextual, conceptual, and logical architectures… more
- City of New York (New York, NY)
- …City. The New York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated ... The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the ... for independent action, judgement and decision making, the Senior Business Analyst is responsible for the assessment and implementation of complex information… more
- CIBC (New York, NY)
- …support with technology products or applications. Resolve escalated client needs through service desk from multiple lines of businesses related to infrastructure ... (https://www.cibc.com/en/about-cibc.html) **What You'll Be Doing** As a Technology Support Analyst , you will join CIBC's Technology department to provide first… more
- Marex (New York, NY)
- …this role requires a close partnership with the rest of the infrastructure team, the service desk , and the wider IT group. Marex has unique access ... www.marex.com (http://www.marex.com/) (http://www.marex.com/) Purpose of Role: The Application Support Analyst is responsible for taking ownership of issues and… more
- Marex (New York, NY)
- …this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group. Responsibilities: + Provide support ... services to end users and clients. The Application Support Analyst is responsible for taking ownership of issues and...of our business, with superior execution and superb client service the foundation of the firm. We respect our… more
- Institute of Electrical and Electronics Engineers (Piscataway, NJ)
- …or equivalent experience background in publishing processes and automation, with an emphasis in IT Help desk using the following Google mail, XML, Word, Excel, ... Sr Edit Suppt & Production Analyst (E2765) - 240197 : KNW-A20 Description Job...2-4 years Experience in publishing technology preferably with a service bureau or publishing company Req Skills and Requirements… more
- US Tech Solutions (Jersey City, NJ)
- …loss + Manage real-time trade booking exceptions internally between the trading desk and sales force + Assist with project initiatives designed to improve ... + Mitigate risk by reconciling discrepancies between the trading desk 's positions and the firm's books and records +...liaising with various groups including Front Office, Back Office, IT Team, P&L Controllers and Client Services + Liaise… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. OR IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9. OR MUST BE ... and using appropriate tools. - Assist with periodic security risk assessments, IT security audits, and management reporting. Help Build, maintain, and enforce… more
- The Cigna Group (Morris Plains, NJ)
- …priorities and objectives. + Coordinating interfaces between Problem Management and other IT Service Management (ITSM) processes + Ensuring data accuracy and ... **Description** The Problem Management Problem Analyst is accountable for driving availability by being...ITIL experience (Foundations Certification preferred) + Exposure to several Service Desk support models + 2-3 years… more
- City of New York (New York, NY)
- …with permanent civil service status in the title of Administrative Staff Analyst (NM) 1 will also be considered. 3. NYCHA employees applying for promotional, ... A&CM Division's Business Intelligence Department (BI) within the Strategic Service Vertical seeks a Manager for Data Governance and...and solutioning with BI team. - Collaborate with NYCHA IT team on IT solutions and applications… more