- IBM (Washington, DC)
- …that embraces your unique skills and experience. Your Role and Responsibilities As a Customer Support Manager , you will be responsible for delivery and ... agencies. Required Technical and Professional Expertise + Extensive experience working as a Customer Support Operations leader providing guidance and support … more
- Koniag Government Services (Washington, DC)
- …, a Koniag Government Services company, is seeking an experienced, motivated, career and customer -oriented Program Support Manager with a Secret clearance to ... support Kadiak and our government customer in Washington, DC. _This position is for a...three weeks paid time off, and more. The Program Support Manager (PSM) is responsible for excellent… more
- CACI International (Annapolis Junction, MD)
- …Work by the Washington Post. CACI's Global Enterprise Services program is seeking a ** Customer Facing Senior Manager ** to support its Maryland customers. ... Customer Facing Senior Manager Job Category:...for growth, recognition, and rewards. We provide the environment, support , and responsive, available management to nurture and stretch… more
- Healthcare Services Group, Inc. (Mount Airy, MD)
- …ensuring high standards of food quality, safety, and customer service. + Support the Dining Services Manager in managing daily dining operations, including ... Overview Role: Dining Services - Assistant Manager Pay Rate: Join Healthcare Services Group (HCSG)...If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a… more
- Fujifilm (Annapolis, MD)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience. After the sale, this role owns client relationships and works… more
- Pearson (Annapolis, MD)
- …and requirements to ensure outstanding customer satisfaction. Business Development + Support the Program Manager with project and program level new business ... the delivery of assigned projects or programs to ensure customer satisfaction. As a successful **Project Manager ,**...work and change requests as needed. Financial Management + Support Program Manager with financial reviews and… more
- Whole Foods Market (Washington, DC)
- …we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce ... processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for … more
- Humana (Annapolis, MD)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring member ... Success Agents to deliver on retention objectives and enterprise initiatives. The ** Customer Success Manager ** plays a critical role in driving member retention… more
- Amazon (Washington, DC)
- …barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. - Work with a ... of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun.... manager to maintain the physical safety and quality standards… more
- Amgen (Washington, DC)
- …us and transform the lives of patients while transforming your career. **Senior Manager , Global Customer Experience Business Product Management** **What you will ... Let's do this! Let's change the world! The Sr. Manager will lead the Business Product Management vertical within...lead the Business Product Management vertical within the Global Customer and Digital Experience Capability Center, part of the… more
- Iron Mountain (Annapolis, MD)
- …will welcome your unique contributions? If so, let's start the conversation. **Digital Customer Success Manager ** Iron Mountain is seeking a Digital Customer ... customers so they can optimize their activities using the product. The Digital Customer Success Manager role is responsible for the successful continuation of… more
- Under Armour, Inc. (Annapolis, MD)
- Quality Assurance Manager - Customer Service **Quality Assurance Manager - Customer Service** **Values & Innovation** At Under Armour, we are committed to ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Quality Assurance (QA) Manager … more
- Trellix (Annapolis, MD)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's ... with responsibly architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving … more
- Michaels (Timonium, MD)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - BALT-TIMONIUM, MD Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- Trellix (Annapolis, MD)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more
- DealerOn, Inc. (Rockville, MD)
- …Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. The CSM's overall ... to be a hard-working team member with goals to improve overall customer retention, and support experience we provide our customers. This is a remote, mid-level… more
- Amazon (Columbia, MD)
- …for their cloud services. Amazon Web Services is looking for a strong program manager to support US Government customers in the National Security space. This ... industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage,...customer experience. This role is an opportunity to support US Government missions while helping AWS to innovate… more
- Michaels (Anne Arundel County, MD)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - BALT-ANNE ARUNDEL, MD Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- Michaels (Washington, DC)
- …Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence ... Store - DC-LEESBURG, VA Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- PagerDuty (Baltimore, MD)
- …at PagerDuty, discover opportunities, and sign-up for job alerts! The Senior Principal Customer Success Manager is aligned at the customers' key stakeholder ... and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can vary in… more