- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 2 (PIPELINE) - TS/SCI w/ Polygraph FORT MEADE, MD (http://maps.google.com/maps?q=FORT+MEADE+MD+USA+20755) Description COMSO, Inc. is a ... Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 0 (Pipeline)to join our Team...week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first… more
- TAD PGS, Inc. (Laurel, MD)
- … Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...+ Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Level 1 Support,Remote Access,Technical Support,Troubleshooting **Experience:** 2 + years of ... related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level I...support + Receive, triage and route tickets to Tier 2 Help Desk accordingly +… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …tickets at lowest level of support + Receive, triage and route tickets to Tier 2 Help Desk accordingly + Compile and organize data for monthly status ... 4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level 0 Transform technology into opportunity as a… more
- General Dynamics Information Technology (Washington, DC)
- …be measured through satisfactory attainment of customer service level agreements. HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing ... Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help ...program support as a Tier 2 Service Desk Technician. Delivering excellent customer… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …AN IMPACT * Supervises help desk operations at the shift or small help desk level . Supervises non-exempt support staff. WHAT YOU'LL NEED TO SUCCEED: ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Satisfaction,Customer Service,Technical Support… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication, Help Desk Support,Information ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - MIDS- 2200-0600 SUNDAY-THURSDAY...3+ years of related experience Required certs: 1. Security+CE 2 . PWS 9.1 GDIT IS YOUR PLACE: * 401K… more
- Leidos (Rockville, MD)
- …Looking for an opportunity to make an impact? Leidos currently has an opening for a ** Help Desk Analyst (Tier 1)** . This is an exciting opportunity to use your ... (NRC)** . In this mission we provide Tier 1 Help Desk Support to the NRC's user...the ticketing system and escalating issues to the next level when needed. You will work in a fast-paced… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Technical Support,Troubleshooting **Certifications:** ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- GovCIO (Washington, DC)
- …teams and vendors to resolve issues that cannot be fixed at the service desk level . Strong problem-solving and technical skills are essential, along with ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier- 2 -service- desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5202_ **Category** _IT… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:** ... **Req ID:** RQ192472 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk … more
- Leidos (Washington, DC)
- …service desk team consisting of onsite and remote Tier 1 Help Desk Agents to manage performance to Service Level Agreements (SLAs) and Key Performance ... + Working closely with team members, including back office, Level II/III personnel, to diagnose, determine corrective actions, and...4 years of experience in an Help Desk environment. + Must have 2 years… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anIT Help Desk Technicianto join a leading Company located inLaurel, MD. **Work location 100% onsite in Laurel, MD ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be able… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …of PC operating systems, eg, DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate orally and in writing and to ... and procedures are followed. Preferred Experience: At least two ( 2 ) years of experience in the following technical areas:...Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening,… more
- Aimbridge Hospitality (Washington, DC)
- …for this position (https://careers-aimbridge.icims.com/jobs/363594/front- desk -assistant-manager-oem/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need ... Job Summary The Front Desk Assistant Manager is responsible for assisting the...throughout their stay while maximizing room revenue and occupancy. Management- level associates are expected to work as much of… more
- Gama-1 Technologies (Silver Spring, MD)
- …+ Follow-up with end users to provide status updates meeting expected service level targets (SLAs). + Image laptops and desktop computers with NOAA/NESDIS Windows 10 ... any time with or without notice. Basic Qualifications + 2 years of experience working in an IT Service... years of experience working in an IT Service Desk environment + Extensive support of MS Windows-based OS,… more
- Global Resource Solutions (Washington, DC)
- …an enthusiastic, motivated, detail orientated, and talented individual for the position of Help Desk Specialist II. Job Description: Summary: The Help ... certification requirements outlined in DoD Directives 8570.01-Mfor Information Assurance Technician Level 2 within 6 months of the date of hire. Security… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public Trust ... School Diploma and/or related advanced training. + At least 2 years of experience in desktop and computer peripheral...in a professional office environment and has a noise level of mostly low to moderate. This role routinely… more
- SAIC (Washington, DC)
- …for complex issues regarding response and resolution. Escalation point for Junior and Mid- level desk side engineers. Ability to act independently in a customer ... detailed appropriately and dispositioned in a timely manner. Tier 2 & Tier 3 Deskside Senior Level ...Level Support: + Lead junior, mid, and senior level techs as needed, provide expertise to help… more
- Vaco (Annapolis, MD)
- …been repeatedly recognized as a top performer by KLAS in multiple categories, including # 2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in 2023) ... Services Firm in 2020. For more information, visit pivotpointconsulting.com. **Description:** The Level 1 Call Center Agent will be responsible to support customers… more