- CVS Health (Annapolis, MD)
- …to make health care more personal, convenient and affordable. **Position Summary** The IT Service Center Technician provides technical phone support for ... complete service requests as necessary. Accountable for consistently delivering excellent customer service , while striving to exceed standard levels of … more
- Marriott (Bethesda, MD)
- …+ Advanced knowledge of collaboration tools such as Teams, Webex, and Zoom + Experience in IT customer service environment using Service Now ITSM + ... areas. Resolves service requests and ensures high quality and polished customer service . **CANDIDATE PROFILE** **Education and Experience** **Required** : +… more
- TekSynap (Washington, DC)
- …team of help desk technicians and effectively communicates with end-users, stakeholders, and IT staff. + ** Customer Service Orientation:** Prioritizes user ... hiring, training, and performance evaluations. + Experience in managing IT service desks in government, public sector,...+ Foster Innovation + Results Oriented + Teamwork + Customer Service **WORK ENVIRONMENT AND PHYSICAL DEMANDS**… more
- SAIC (Fort Meade, MD)
- …under a single IT environment (ie, One IT ). **Job Description:** - Supports customer service requests and IT service delivery within the IT ... Commands Business Group of SAIC is seeking a Field Service Technician to support a transformational infrastructure...and industry developments, trends, best practices, and principles of IT customer support. - Provides on-site and… more
- Amentum (Washington, DC)
- …and junior technicians with core IT principles and technologies + Provide excellent customer service , while serving as a technical expert and liaison to NIH ... high school + At least 4 years of experience providing desk side and/or service desk IT support, specializing in troubleshooting end-user issues with hardware… more
- ServiceNow, Inc. (Washington, DC)
- …you have:** + Proven track record of new logo sales experience in IT Service Management, HR, Security Operations, Customer Service , IT Operations ... our strong partner networks and in your net new customer accounts to drive strategy through organization. . Creative...measurable wins. + Ability to understand broad, macro-level business IT needs for a prospective client. + Ability to… more
- GovCIO (Camp Springs, MD)
- **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer . This position will be located in ... Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role + Certification in Microsoft Operating Systems +… more
- TekSynap (Washington, DC)
- …a US Citizen + Must successfully obtain a Public Trust **Overview** We are seeking a Sr IT Technician , IT Technician IV to join our team supporting the ... utilizing ServiceNow ITSM tool to track and resolve incidents, service requests, and changes. + Experienced in providing Active...Development Finance Corporation CFESS IT Operations in Washington, DC. The OIT's … more
- Arena Technical Resources, LLC (Washington, DC)
- …support at a local level for regionalstaff and providing continuity in escalation supportwith other IT service and solution teams. -Leads the response for IT ... Senior IT Services Technician Location: Washington, DC,...This role servesas an extension to the Infrastructure,Applications, and Service Management ITteams, providing local technical knowledge,troubleshooting, and systems… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …State, local, and international regulations. Requirements: + At least 2 years of Customer Service / IT Support experience and/or possess demonstrated technical ... Title: Implementation & Support Technician Location: Remote - up to 80% travel...preferred + Some experience managing, supporting, or deploying complex IT systems + Experience working with the largest Healthcare… more
- TekSynap (Washington, DC)
- …and data processing projects + Tenyears of experience in management of broad-based IT programs + Advanced customer service skillsand training + ... Expertise + Initiative + Foster Innovation + Results Oriented + Teamwork + Customer Service **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment… more
- Marriott (Bethesda, MD)
- …to other groups, vendors, or support channels. . Process and fulfill IT service requests, including hardware/software provisioning, and access management. . ... team partners with attorneys, Senior Law Leadership, and corporate IT discipline leadership to create, oversee, and support the...Law firm or in-house Law department preferred. | Strong customer service skills | Strong troubleshooting skills… more
- System One (Washington, DC)
- …+ Other duties as assigned **Skills & Qualifications** + Demonstrates excellent customer service and communication skills, providing a comfortable meeting ... AV/VC Tech II **Employment Type:** Full Time **Date Posted:**...the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication, Customer Service ,Information Technology ( IT ) **Certifications:** ... experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician IV Transform technology into opportunity as a Help...Technician IV with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring an Information Service Tech Analyst to support our newly awarded customer contract. This position will be fully ... $90,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5428/information- service - tech -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5428_ **Category**… more
- NCR VOYIX (Annapolis, MD)
- …including 2nd shift (11pm-7am ET) PREFERRED QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT ... stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and… more
- CACI International (Washington, DC)
- …troubleshooting, customer relationship management, change management, risk management, and IT service management. + A minimum of Security+ is required, ... Technician ** to support a worldwide engineering, operations, and tech refresh contract supporting Enterprise IT (EIT)...(EIT) capabilities and functions for our Intelligence Community (IC) customer . As a team, we will be responsible for… more
- Republic Services (Capitol Heights, MD)
- POSITION SUMMARY: With direct supervision from a Lead Technician , Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and ... engine work, HVAC components, suspension, drive train and steering systems. The Maintenance Technician B may also perform basic tire work, such as replacement, tire… more
- Integrated Security Technologies (Washington, DC)
- …of the project, the customer , and Unlimited Technology. Further, the Service Technician must be able to learn UTI's device monitoring/management ... infrastructure and are recognized leaders in the physical and IT security, cyber, and managed services industries. UT offers...and work with ground-breaking technology and premier clients. The Service Technician is responsible for managing all… more
- TEKsystems (Catonsville, MD)
- …effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: + 1-2 years of IT service desk / IT call center experience + 1-2 years ... Description: The Service Desk Technician has a very...documentation and past tickets for solutions Non-Technical Requirements: Great customer service skills with demonstrated ability to… more