- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2 ** ** IT Support Technicians**...Responsibilities: + Provide Tier 2 IT desk side and/or call center support ... are pipelining candidates for future roles._ You enjoy providing Tier 2 support while multitasking...years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user issues… more
- TAD PGS, Inc. (Laurel, MD)
- …as needed. Basic Hiring Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor 's degree ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US...to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support… more
- TAD PGS, Inc. (Laurel, MD)
- …IT related work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be able to obtain Secret level security ... + Your primary responsibility will be to provide onsite IT support services for customers including incident...work hours; + Possess a Bachelor's degree in an IT -related field. + Have 2 + years' experience… more
- TAD PGS, Inc. (Laurel, MD)
- …IT related work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be able to obtain Secret level security ... to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support...Desired Qualifications: + Possess a Bachelor's degree in an IT -related field. + Have 2 + years '… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for a remote System Administrator - Tier 2 Support with an active Secret clearance in support of our DEA ... $98,427.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4594/systems-administrator tier - 2 - support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2024-4594_… more
- GovCIO (Washington, DC)
- …hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. **Responsibilities** Experience in a ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 -service-desk-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5202_ **Category** _IT… more
- General Dynamics Information Technology (Fort Meade, MD)
- …directly with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis and resolution of ... We are seeking qualified candidates to operate and maintain Pegasus, which directly support US military forces and US Coalition members with critical war planning… more
- Amentum (Washington, DC)
- …are dedicated to our customer's mission. **Responsibilities:** + Provide Tier 2 IT desk side and/or call center support to end users for complex software ... Amentum is seeking a **Call Center IT Support Technician** to join our...Or a current COMPTIA A+ certification, and at least 2 years of experience providing desk side and/or service… more
- General Dynamics Information Technology (Bethesda, MD)
- …degree in a technical or related field. + Five (5) plus years of relevant Tier 2 support management experience in the federal/agency space. + Understanding ... will manage all activities related to the staffing and operation of an IT help desk. **HOW A TIER II HELP DESK MANAGER WILL MAKE AN IMPACT:** + Plan, prioritize,… more
- Lockheed Martin (Fort Meade, MD)
- …for system and software installations, sustainment, upgrades, and troubleshooting \- Provide Tier 3 support for system failures and degradation problem ... ARE** The program is on fire for cyber\. In support of our customer, members of the team are...operational system critical discrepancies that cannot be resolved by tier one and two personnel\. Integrate, test, and optimize… more
- Insight Global (Windsor Mill, MD)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 2 years of experience providing Tier 1 IT support services to customers. ... log issues and requests in ServiceNow IT Service Manager. Provide Tier 1 support of the CCaaS (AWS Connect) application to SSA customer agents. Follow… more
- Leidos (Odenton, MD)
- …that customers have confidence that their issues are being actively addressed. + Escalate to Tier 2 and Tier 3 System Administrators and Engineers when ... Technician responsible for deskside and remote end user customer support for a DOD customer in Fort Meade MD....Network+ CE, SSCP)** + A good understanding of Enterprise IT concepts and the basic principles of modern information… more
- Indigo IT, LLC (Baltimore, MD)
- …Indigo IT is seeking to add an IT Systems Technician to our growing field support...+ Provide Tier 1, Tier 2 , and Tier 3 technical support ... and fix network and client problems in Active Directory. + Support various IT rollouts, migrations, upgrades, etc. + Install/configure laptops, tablets and… more
- Cinteot (Annapolis Junction, MD)
- …Specialist 2 Description: The Hardware Technician ( IT Field Support Specialist 2 ) provides Tier 2 and 3 on-site and remote supports for computer ... including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support...Minimum education and experience level: High school/GED and two ( 2 ) to four (4) years of experience and Security+… more
- SAIC (Washington, DC)
- **Description** Performs day-to-day activities required to provide Tier 2 and Tier 3 support to end users, to include, move/add/change of end user ... minimum of 7 years of experience providing desk side support , acting as IT Support ...+ Provides Tier 2 and Tier 3 deskside end user support including… more
- Synergy ECP (Annapolis Junction, MD)
- … Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and remote supports for computer workstations, ... IT Field Support Specialist Annapolis Junction,...experience. Equivalent education and experience: Associate's degree and two ( 2 ) years of experience. Highly skilled in installing, repairing… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …capabilities: + Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk) problem identification, ... and any processes related to these systems. + Provides support to IT systems including day-to-day operations,...+ Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and… more
- Synergy ECP (Columbia, MD)
- …capabilities: + Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier I (Help Desk) problem identification, ... MD (http://maps.google.com/maps?q=Columbia+MD+21046) Job Type Full-time Description System Administrator Level 2 Provides support for implementation, troubleshooting and… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides ... infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations,...+ Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and… more
- ARSIEM (Annapolis Junction, MD)
- …Capabilities + Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier I (Help Desk) problem identification, ... + Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and...(Escalation) problem identification, diagnosis and resolution of problems + Support IT systems, including day-to-day operations, monitoring… more