- Concentrix (Indianapolis, IN)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Cengage Group (Indianapolis, IN)
- …a successful record of accomplishment desired; At least two years of successful sales, technical support , customer service , or proven experience ... fresh ideas, or business models for Cengage + Escalate and lead reported customer technical issues efficiently, cross-collaborating with sales and technical … more
- Wolters Kluwer (Indianapolis, IN)
- ** Customer Service Technical Specialist (Functional Application Support ) - Hybrid R0046673** **Job Description** As a Specialist in Customer ... connecting with colleagues. You will report to the Manager, Technical Customer Service and work...in the implementation of new procedures and techniques in customer support . * Participate in projects aimed… more
- Confluent (Indianapolis, IN)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Indianapolis, IN)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Mitsubishi Chemical Group (Indianapolis, IN)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- CommuniCare Health Services Corporate (Indianapolis, IN)
- …with the 24/7 Never Alone Customer Service Team to ensure customer success. + Create and implement support processes and procedures in collaboration with ... geographic region of the US. This role will provide support for the full customer life cycle...and Mac operating systems and Microsoft Office Applications + Technical Support experience preferred + Demonstrated problem… more
- Wolters Kluwer (Indianapolis, IN)
- …is responsible for writing, organizing, and publishing comprehensive and easy-to-understand customer -facing technical documentation for a range of embedded drug ... accuracy and completeness of documentation. + Review and edit documentation and customer communications for clarity, grammar, and technical accuracy. Adhere to… more
- Verint Systems, Inc. (Indianapolis, IN)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- TEKsystems (Greenfield, IN)
- …documentation skills. * Ability to present ideas in user-friendly, business-friendly, and technical language. * Exceptional customer service orientation, ... Summary The Technical Services Technician provides advanced technical support related to system changes. They...help desk solution to record, track and document the service desk request problem-solving process, including all successful and… more
- Danaher Corporation (Indianapolis, IN)
- …opportunity to: + Act as informatics/connectivity support on customer support calls and for field service engineers, supporting connected and cloud-based ... Analyst is responsible for providing support and technical issue resolution to field service and...as OS updates, patches, and new products to ensure service and customer readiness and attend … more
- Xerox (Indianapolis, IN)
- Technical Service Manager **General Information** Press...or solution that is maintained by a team of Customer Service Engineers. The service ... commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity) **Job Summary** : The Service Manager is the first line manager responsible for … more
- Lumen (Indianapolis, IN)
- …as we digitally connect the world and shape the future. **The Role** The Operations Technical Support 1 ( Service Desk Analyst) is responsible for providing ... Tier 1 IT Service Desk Support in a customer focused, team oriented, support environment. Tier 1 IT Service Desk Support includes customer … more
- Lilly (Indianapolis, IN)
- …with other enterprise systems to ensure seamless data flow and process automation. + ** Technical Support :** Provide technical support and troubleshooting ... of the Global Service Management organization, you'll be working as a Technical Lead in collaboration with cross functional IT partners, and vendors to maintain… more
- Rocket Software (Indianapolis, IN)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Trellix (Indianapolis, IN)
- … support experience in large enterprise space with solid understanding of technical support processes, customer management/handling skills & ability to ... upgrade and ensure necessary action to maintain availability and customer satisfaction. + Run regular service status...under pressure. + Experience in providing account based focused technical support is desirable + The ideal… more
- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- … desk agents, serves as a technical escalate point of contact, and provides customer support , service and technical support through analysis ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, experience... service delivery demands. The Technical service desk supervisor will create tickets, support … more
- Fresenius Medical Center (Indianapolis, IN)
- …the facilities in the Centralized Technical Program. **DUTIES / ACTIVITIES:** ** CUSTOMER SERVICE :** + Responsible for driving the FMS culture through values ... AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA...accessible to all facility personnel. + Coordinate and provide Technical Services support needed during natural disasters… more
- Highmark Health (Indianapolis, IN)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- General Motors (Indianapolis, IN)
- …to that location three times a week, at minimum. **The Role** As a Technical Enablement Strategist on the Marketing Applied Sciences (MAS) team, you will play a ... contributor role requires a combination of strategic thinking, industry expertise, technical knowledge, and business acumen to develop cross-functional platforms and… more