- HomeSafe Alliance (Des Moines, IA)
- **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... **HomeSafe Alliance** is seeking Customer Care Specialist's to support the Customer Care contact center by providing immediate support to answer … more
- HomeSafe Alliance (Des Moines, IA)
- … Customer Care Supervisor, you will function as the primary point of contact for Customer Care staff and oversee the shipment activities in their ... is looking for a highly skilled and motivated **Overnight** ** Customer Care Supervisor** to provide support to...The role requires strong business acumen of a REMOTE contact center and customer relationship… more
- Prime Therapeutics (Des Moines, IA)
- …drives every decision we make. **Job Posting Title** Supervisor Customer Care - Philadelphia PACE Application Center **Job Description Summary** Primary ... Application Center Experience Preferred. + Manages the customer care management (CMC) and supports services...a reasonable accommodation for any part of the employment process, please contact Human Resources at ### or email… more
- Prime Therapeutics (Des Moines, IA)
- …and drives every decision we make. **Job Posting Title** Customer Care Associate - Philadelphia PACE Application Center **Job Description Summary** This ... customer administrative concerns as the first line of contact - this may include claim resolutions and other...or participates in activities as requested that help improve Care Center performance, excellence and culture. +… more
- Mom's Meals (Des Moines, IA)
- Position SummaryThe Customer Care Manager is responsible for the day-to-day operations of a contact center for Mom's Meals. This role will directly ... work procedures and lead process improvement initiatives within the Customer Care Department + Study and standardize...meetings and is responsible for communication strategy to the Contact Center + Assist with external clients… more
- CenterWell (Des Moines, IA)
- …the clinical care model. Ensures the team documents and modifies contact notes across multiple systems as necessary to properly document interactions with ... team who conducts selling activities related to outbound calls within a primary care setting. Assists the team with strategies to re-engage and/or drive retention of… more
- Lincoln Financial Group (Des Moines, IA)
- …72954 **The Role at a Glance** We are excited to bring on a Claims Customer Care Associate to join our claimant excellence team supporting Group Protection in ... to perform in this fast-paced environment. As a Claims Customer Care Associate, you will be responsible...(example: dental, life, disability, FMLA, etc.) in a call center environment. You will act as a liaison between… more
- Black & Veatch (Des Moines, IA)
- **Principal Consultant, Utility Customer Programs** Date: Sep 26, 2024 Location: US Company: Black & Veatch Family of Companies **Together, we own our company, our ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...to use. **The Opportunity** _As the_ **_Principal Consultant, Utility Customer Programs_** _, you will have the opportunity to… more
- Cardinal Health (Des Moines, IA)
- …should include knowledge of practices and procedures commonly used in a call center or customer service environment. + Knowledge in insurance billing methods ... **_What Individualized Care contributes to Cardinal Health_** Delivering an exclusive...specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized… more
- Cardinal Health (Des Moines, IA)
- …and pharmacies + Ability to identify, document and submit Adverse Events during customer contact or via received documentation **Qualifications** + Minimum high ... **_What Individualized Care contributes to Cardinal Health_** Delivering an exclusive...specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized… more
- Primary Health Care (Des Moines, IA)
- …signs and point-of- care testing) + Serves as a patient advocate, resource, and point-of- contact for patients through the continuum of care . Provides care ... As a Clinic RN, you will provide nursing care for patients in our clinic setting. You...the Iowa Board of Nursing for licensure + Excellent customer service skills. + Effective English communication skills, written… more
- Primary Health Care (Des Moines, IA)
- …signs and point-of- care testing) + Serves as a patient advocate, resource, and point-of- contact for patients through the continuum of care . Provides care ... helping others? You've come to the right place. Let's make a difference! Primary Health Care (PHC) was founded in 1981 by Dr. Bery Engebretsen in Des Moines, IA. Our… more
- Primary Health Care (Clive, IA)
- …signs and point-of- care testing) + Serves as a patient advocate, resource, and point-of- contact for patients through the continuum of care . Provides care ... clinical skills across various specialties, including pediatrics, family medicine, walk-in care , and our Medication-Assisted Treatment (MAT) program. In this role,… more
- Prime Therapeutics (Des Moines, IA)
- … customer experience while meeting service level guarantees. **Responsibilities** + Manage the contact center and customer service teams to ensure overall ... Member Services is responsible for leading and developing the Contact Center in a manner that ensures...Center in a manner that ensures world class customer service is delivered to Prime's members and clients.… more
- Conviva (Des Moines, IA)
- …records system such as Epic, Athena Health, NextGen. + Experience with use of virtual contact center solutions such as 8x8 Virtual Contact Center , ... (1) year of previous experience working in an inbound customer service call center . + High school...and many other opportunities. **About us** About Conviva: Conviva Care Centers provides proactive, preventive care to… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …10/03/2024 Closing Date 10/13/2024 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Amanda Fugate - ###@iwd.iowa.gov + Description + Benefits + Questions Job ... into the IowaWORKSCenter utilizing greeting standards and scripts and welcome each customer in a friendly and professional manner. You will provide courtesy,… more
- Iowa Department of Administrative Services (Woodward, IA)
- …Job Number 25-00025 Agency 400 Health & Human Services - State Operated Specialty Care - Woodward Resource Center Opening Date 07/23/2024 Closing Date 10/30/2024 ... 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Sheri Zubrod, ###@hhs.iowa.gov + Description + Benefits +...400 Health & Human Services - State Operated Specialty Care - Woodward Resource Center Address 1251… more
- Sunrun (Des Moines, IA)
- …within the communication space, connecting customers to Sunrun solar advisors and customer care to ensure a seamless delightful experience across communication ... channels throughout the customer journey. Today, our main forms of communication are...needs. Additionally, success in this role requires experience in contact center software such as NICE CXone… more
- Microsoft Corporation (Des Moines, IA)
- …worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet ... objectives with our project strategy. Your role will involve effective customer relationship management, cost efficiency, and project delivery excellence. Advocating… more
- Sevita (Nevada, IA)
- …more than 50 years, our team members have provided home and community-based health care for adults, children and their families across the United States. As a member ... relations team. This role interfaces with the Shared Service Center on issues related to leave of absence and...the US. **_Responsibilities:_** + Serves as main point of contact for employees and supervisors to answer questions related… more